Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Zobacz więcej
Reakcja na opinię
In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Zobacz więcej
Reakcja na opinię
Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
Dane kontaktowe
701 S Taylor, LB110, 79101, Amarillo, TX, Stany Zjednoczone
- (800) 486-6888
- info@goldstartrust.com
- www.goldstartrust.com
4,3
Doskonała
800 recenzji
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The agent
The agent, Sarah, was very helpful, professional and thorough. She addressed all of my questions quickly, leaving nothing unanswered and activities moving forward.
6 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
Odpowiedź od GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
It was easy though mysterious.
It was easy, but as a novice to these processes, there was too much mystery as to the internal workings of the money exchange. I was nervous and rather alone until the exchange was verifiably successful.
7 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking time to leave a review. We hope we can shed light on the mystery for you.
A relatively easy process
A relatively easy process even for the non-initiated and those with little financial experience.
7 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
Odpowiedź od GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
A Texas company that does a great job.
28 października 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking the time to let us know how we are doing. We are happy to help you.
Prompt professional service throughout.
5 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking time to share your experience. We appreciate you.
Fantastic customer Service
Working with their Team was fantastic, helped me through the whole process.. they made it so easy!!!
Thank you Deshia and Gordon!!!
4 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for your kind words. It is always great to hear form our happy customers.
Prompt Service
I was notified promptly of my funds arriving and they quickly signed my purchase documents.
4 listopada 2024
Odpowiedź od GoldStar Trust Company
Thank you for taking time to let us know of your experience. We are happy to help
Do not like their website.
Do not like their website not being up to date. I was told you must call to find out your investment amount. Fees are oddly invoiced. You should be able to know everyday the true amount of your investment.
10 kwietnia 2024
Opinia niezależna
Odpowiedź od GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
Odpowiedź od GoldStar Trust Company
We appreciate you taking the time to leave a review. Thank you for your time and kind words.
Good service and helpful information
They were very helpful during account setup, answering any questions I had very promptly.
29 października 2024
Odpowiedź od GoldStar Trust Company
It is our pleasure to be of service. Thank you for your kind words and for taking the time to leave a review.
Over charges on fees
This company charges $100 to manage my silver account. what is there to manage with just silver? No stocks or bonds that must be managed so they can be sold and bought to make money. They do charge a storage fee of $100 this is ok. they must keep the silver in a vault. Now they charging a fee to send paper invoices. I am removing my money.
30 października 2024
Opinia niezależna
Odpowiedź od GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
I had to call you several times before…
I had to call you several times before I was able to find out if you received my check for $55,960
24 października 2024
Odpowiedź od GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
It works!
At Goldstar the people are great and everything just seems to work as designed.
21 października 2024
Odpowiedź od GoldStar Trust Company
Thanks you for taking the time to leave a review. We truly appreciate you and your kind words. It is people like you that make our job fulfilling.
You kept at it until my other account…
You kept at it until my other account (with UBS) finally my money was transfered. What an ordeal. Thank you and now we can start a new relationship with you-looking forward to it.
22 października 2024
Odpowiedź od GoldStar Trust Company
We sincerely appreciate your review. Thank you for taking the time to let us know about your experience. We look forwarded to working with you.
Talking to Eve
Talking to Eve. She has made my decision and rollover very easy. She is such a blessing.
7 października 2024
Odpowiedź od GoldStar Trust Company
Thank you
Odpowiedź od GoldStar Trust Company
Thank you
So professional and kind
So professional and kind. Everyone made the process so easy to navigate. Sean was very knowledgeable on the product. Chase has been orchestrating everything with ease. I did not have any reservations with investing with you
16 października 2024
Odpowiedź od GoldStar Trust Company
Thanks you
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