Goedeker's Recenzje 

168
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I purchased an oven and stove from Goedeker's in 2020. They recommended and I purchased the extended warranty on both appliances, with the company they promoted, Epic Protect. I required a... Zobacz więcej

Oceniono na 5 z 5

After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mike Salcedo, via chat was able to very quickly and thoroughly fix my order by upgrading one item for one in stock, while maintaining the other two on their place in backorder, along with all the "ext... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD

Napisane przez firmę

Goedeker's is an independent retailer in the United States of major appliances, as well as furniture, housewares, plumbing products, and lighting. We have a single showroom location is in St. Louis, Missouri. Since 2008, we have also sold products through our website.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

168 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(168)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

FAST SERVICE!

After reading numerous reviews I decided to order from appliance connection a second time. I ordered the Samsung counterdepth refrigerator. They let me choose my delivery date and although they said at least a week, just like before,my purchase was there in about 3 days. The white glove was very good. My only suggestion for them would be to bring in or ask for a bucket and towels when installing Icemakers or turning off water. They got up some of the water with paper towels and it was still wet and dusty behind fridge. After telling them I didn't want my fridge installed over that, they gave me time to mop and sweep before continuing. Everything else was great...and my appliance runs great and they cleaned all of their mess up! Highly recommended.

14 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us! We are always looking for ways to do better and will pass your suggestions on to the third-party delivery company. Our team works hard to ensure each customer has an excellent experience, and we are so glad to see that you are happy with your recent purchase!
The Goedeker's Team

Oceniono na 4 z 5

I was a little disappointed st first…

I was a little disappointed st first when I was told my stove was in stock but then I got a email saying it wasn't ! So I had to wait 2 months to get it but at least I am satisfied with it it !

13 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your feedback! We are sorry for your wait and thank you for your patience as we face the challenges with supply chain disruptions. We always want to supply our customers with our high-quality merchandise, but unfortunately, we need to wait for the product to be manufactured before we can ship it to the customer.
Thank you for being a valued customer,
The Goedeker's Team

Oceniono na 5 z 5

Good job done while processing a return

We purchased a refrigerator on 12/14/21 from Appliance Connection. The refrigerator was finally delivered on 1/12/22 only to find it seriously damaged.
We refused the delivery and sent it back.

The next day I called Appliance Connection and Evan Cook took the call. Mr Cook processed the return. He answered my questions in a professional manner and said he would place the re-order in advance status putting us in front of the line for delivery since it had been so long since we placed the order.

Mr Cook did a good job. He was very helpful and patient while he explained the re-order process.

Thank you,
William & Cathy Norton

13 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us, Mr. and Mrs. Norton! We regret to see that you did have to refuse delivery due to damage. Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Evan Cook.
Thank you,
The Goedeker's Team

Oceniono na 5 z 5

Judy F in Customer Service is AWESOME!!!

Customer service agent Judy F is a total rock star! She could not have been kinder or more friendly, and she went above and beyond to help me get to the bottom of a mystery surrounding my order. She even offered to personally take my case to a supervisor for resolution and promised to email me directly as soon as she had more information. I am confident in her ability to solve our issue and am so grateful for her amazing assistance. Thank you for being so awesome, Judy!

12 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's


Thank you for sharing this with us, Megan! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Judy F.
Thank you,
The Goedeker's Team

Oceniono na 5 z 5

We were super happy with our purchase…

We were super happy with our purchase from Appliance Connection, our salesperson was super knowledgeable and helpful. We needed a Bertazzoni oven and he found one for us. With supply shortages and appliances harder to find Appliance Connection had exactly what we needed.

12 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
The Goedeker's Team

Oceniono na 5 z 5

My order was online

My order was online. I got delivery dates via email and I was able to call and confirm of the actual date. Delivery company/person was fantastic, called numerous time ahead of the delivery. Delivery team was professional and install and powered up the appliance to ensure functioning of the appliance.

12 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for leaving your feedback! We strive to provide our customers with the best products and services and take the stress of delivery and installation off your shoulders. Thank you for being a valued customer.
The Goedeker's Team

Oceniono na 5 z 5

Always a great experience with…

Always a great experience with Appliance Connection. We purchased our entire kitchen from them many years ago and when the microwave finally broke, I knew exactly where to go to get the replacement. Best pricing and quick shipping direct to our home makes it an easy transaction every time! Highly recommended!

12 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your feedback! We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience! Thank you for being a valued customer we look forward to continuing to serve you in the future!
The Goedeker's Team

Oceniono na 5 z 5

Great customer service

Great customer service, and help when a shipping issue came up. Recommend!

11 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your kind comments about our staff. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience!
Thank you,
The Goedeker's Team

Oceniono na 5 z 5

Great support

I had to change the item in my order and ask some questions. Mike Salcedo did a great job helping me out. I haven't received the product yet, but I feel confident that Appliances Connection has a great support staff.

11 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike!
The Goedeker's Team

Oceniono na 5 z 5

Appliance Connection is my new go to…

Appliance Connection is my new go to for appliances. Nobody had my dishwasher in stock. Appliance Connections had and delivered quicker than promised. Customer service is polite and accommodating. I will definitely recommend them.

11 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your positive feedback! We strive to provide our customers with the best products possible for a competitive price. Thank you for being a valued customer!
The Goedeker's Team

Oceniono na 5 z 5

Evan Cook in customer service a gem.After purchasing a beautiful stove Evan…

After purchasing a beautiful stove Evan Cook in consumer service has been an absolute angel in helping me work out some damage issues. Evans calming and knowledge about my problem was so reassuring that he got me through a very stressful time. Evan is a gem and my advice is to do everything you can to keep him. He has great customer empathy and I will highly recommend this company.

11 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are thrilled to hear you had a great experience working with Evan! He will be recognized for his exceptional Customer Service!
Thank you,
The Goedeker's Team

Oceniono na 5 z 5

Fast, competent service

Ordered a fridge online, which arrived promptly the next week. The delivery people were courteous and mindful of not damaging the hallways or elevator while transporting it to our apartment. Overall a very positive experience.

11 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

We appreciate your positive feedback! Here at Appliances Connection, we pride ourselves on the excellent quality of the products we offer, and we are glad to see that your delivery went well!
Thank you for being a valued customer,
The Goedeker's Team

Oceniono na 5 z 5

I had a great experience with appliance…

I had a great experience with appliance connection. Best price around on the fridge I bought. Installation was without issue and wait time for delivery was very reasonable given time of year. Week of Xmas. No complaints!

10 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your positive feedback, Kim! We strive to provide our customers with the best products possible for a competitive price. We are happy that we were able to provide services and take the stress of delivery and installation off your shoulders. Thank you for being a valued customer,
The Goedeker's Team

Oceniono na 5 z 5

This review is not for the company

This review is not for the company, but for the last person I spoke with about solving a terrible experience. Judy F was professional, efficient and very kind. After several negative experiences with Goedecker's, she was the shining star of the bunch. Thank you, Judy F.

7 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

We are so very happy to hear you had a positive experience with Judy! We truly are committed to ensuring the satisfaction of our clients. Our customers voices are so very important! We would love to know how we could have done better with your past experiences, don't hesitate to let us know at sunny.conway@goedeker's.com. We appreciate your business!
Thank you for your feedback!
The Goedeker's Team

Oceniono na 5 z 5

Good Customer Service

Received a very timely phone call today from Mike Salcedo in regards to a support ticket I submitted on their website for a product I ordered. His kindness and the extension of customer support he provided was refreshing to experience. He reassured me the concern I had is not applicable and everything is moving along as expected. Thank you!

6 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us, Bobby! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike! Thank you for being a valued customer.
The Goedeker's Team

Oceniono na 5 z 5

Great Customer Service

Mike Salcedo, I really appreciate the phone call follow-up to my email, so I could get additional questions on process answered right away instead of a lot of back-and-forth.

6 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike!
Thank you,
The Goedeker's Team

Oceniono na 4 z 5

This was very easy and very friendly…

This was very easy and very friendly customer service.

5 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

We are thrilled to see that you had a positive experience when contacting Customer Service! We thank you for your feedback!
The Goedeker's Team

Oceniono na 5 z 5

Great call back

Mike Salcedo answered ALL our questions when he called back. Now we know our refrigerator is on the way.
Great customer service at Appliances connections. And the best price is too!

5 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your positive feedback! We strive to provide our customers with the best products possible for a competitive price. Thank you for being a valued customer!
The Goedeker's Team

Oceniono na 5 z 5

Excellent from start to finish

From start to finish, I had a great experience. I was hesitant to go with a national company and was prepared for a lot of logistical confusion. Instead, the process was clear from beginning to end with no problems whatsoever. Would highly recommend.

5 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for sharing this with us! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience!
The Goedeker's Team

Oceniono na 5 z 5

Appliances Connection - best price around

Appliances Connection had the mini fridge for my outdoor kitchen at the best price ANYWHERE! Prompt delivery, with communication every step of the way.

5 stycznia 2022
Opinia niezależna
Logo Goedeker's

Odpowiedź od Goedeker's

Thank you for your positive feedback, Jason! We strive to provide our customers with the best products possible for a competitive price. Thank you for being a valued customer!
The Goedeker's Team

Doświadczenie Trustpilot

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