Great Little Trading Co. Recenzje 2116

Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered a wooden farm set a few weeks back. Apparently the first got sent to the wrong warehouse so they are resending another out. This was last week. Still no order received or no update of dispatch... Zobacz więcej

Oceniono na 5 z 5

We received incredible service from GLTC, they went above and beyond for us to ensure we received our daughter’s birthday present on time. It’s rare these days to experience such a personal level... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The reviews had made us slightly apprehensive, but our experience has been excellent. The items were delivered quickly, and well packaged. We sent an email about a minor issue, which was replied t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such amazing service from GLTC. Updated frequently with delivery updates and delivery is often fast. All pieces of furniture and toys are made to a very high standard, easy to follow directions and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami dziecięcymi
  2. Sklep z artykułami dla niemowląt
  3. Sklep z łóżkami
  4. Dom dziecka
  5. Sklep z zabawkami dla dzieci
  6. Dekoracje i architektura wnętrz

Napisane przez firmę

Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need. Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families. Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting. Check out our full product range at gltc.co.uk


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 67% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 1 z 5

Unfortunately had to cancel

Unfortunately, I had to cancel my order as it wasn’t despatched in anywhere near the timeframe advertised on the website. Fortunately, customer services did respond and refund me, but clearly need to improve on despatch and delivery times based on recent reviews.

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered a wooden farm set a few weeks…

Ordered a wooden farm set a few weeks back. Apparently the first got sent to the wrong warehouse so they are resending another out. This was last week. Still no order received or no update of dispatch. Have now stopped responding to emails. Would not order from them again, not impressed!!!

15 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered a transport woven storage…

Ordered a transport woven storage basket despite having a previous bad experience with this company to give them a second chance. Ordered 11 days ago. No product received at all. Emailed 5 days ago asking for update. No response. Will not use again. It looks like I’m not the only one as recent reviews are very mixed.

28 marca 2026
Opinia niezależna
Oceniono na 5 z 5

What an amazing company

What an amazing company. I ordered a couple of playsets for my grandson. Delivered very promptly but a toy knife from one of the sets was missing. I messaged on instagram and got an immediate response with an email address. Emailed and again got an immediate reply. A complete new set was posted the next day and arrived this morning. Could not be better service. Will certainly use again and highly recommend. Thank you Great Little Trading Company, so nice to see good old fashioned service.

10 marca 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

That's so good to hear! Thanks for taking the time to leave such a lovely review 😊

Oceniono na 5 z 5

After a fault developed with one of the…

After a fault developed with one of the products the customer service team arranged for a replacement. Although there was a delay in delivery of the replacement due to lack of stock, the team were really helpful and friendly.

9 marca 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thank you so much or you patience and understanding. It's so important to us that we can solve problems for you as quickly as we can!

Oceniono na 5 z 5

Incredible Service

We received incredible service from GLTC, they went above and beyond for us to ensure we received our daughter’s birthday present on time.
It’s rare these days to experience such a personal level of care with some companies so it was a joy!
We will certainly be ordering again as all their items are fantastic and such high quality!
Thank you!

2 marca 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

That's such incredible feedback - thank you for sharing! And we hope your daughter had a lovely birthday celebration 😊

Oceniono na 5 z 5

I just wanted to write what a great…company

I just wanted to write what a great little company this is. We had an issue with our order which was sorted quickly with Sally. The delivery team were great and installed the bed very quickly. Excellent bed (Paddington Mid Sleeper) my granddaughter loves it. Thank you so very much .

16 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thank you so much for the feedback Cheryl - we really appreciate it. We hope your granddaughter has many sweet dreams in her new bed 😊

Oceniono na 5 z 5

Great value for money and good experience

The reviews had made us slightly apprehensive, but our experience has been excellent. The items were delivered quickly, and well packaged. We sent an email about a minor issue, which was replied to, and resolved, the same day.

The play kitchen and accessories are exceptionally good value for money, and our granddaughter is over the moon with the present. We'd happily buy from them again, and recommend them.

26 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thank you so much for taking the time to share your good experience on here. It really does mean a lot to us. And we're delighted that your granddaugher loves her present. We hope she has many hours of play with it.

Oceniono na 1 z 5

Appalling process, but good furniture

Appalling! I am so disappointed as the popular perception is that this is a good, reliable company.
In my experience my order took over 14 days and the payment was taken (I haven’t even received it yet!) and accurate communication was poor.
The delivery company XDP is dreadful. Notice of delivery was given on the same morning, which was not convenient, but personal plans were duly changed, only to find the delivery did not turn up.
Impossible to contact anyone directly to sort this out. Understandably I have been left angry and frustrated having spent a lot of time and effort trying to sort out my order and currently having paid for goods I have not received.
UPDATE:
I received the goods and the furniture is of good quality, with clear instructions, reasonably easy to assemble and looks sturdy.

26 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Good morning. I'm so sorry to hear that you've had a frustrating shopping experience with us. It's very disappointing to hear. I can see from the tracking that the carrier has successfully delivered to you now and I hope you're pleased with your item. If there's anything else I can help you with, please do get in touch with us directly on info@greatlittletrading.co.uk.
Best wishes,
Tracy.

Oceniono na 5 z 5

great service today in sorting my…

great service today in sorting my delivery for a roll up bed. Sally was super helpful!

25 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thanks for sharing this - Sally will be delighted!

Oceniono na 5 z 5

This company has become my favourite…

This company has become my favourite place to shop or search for inspiration, since having children. Their products are good quality and on the occasion there has been an issue (one with delivery and another with a damaged shelf), their customer service has been so helpful, prompt and easy to deal with.

25 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

That's just brilliant to hear Lisa - thanks for the lovely feedback :)

Oceniono na 1 z 5

Be careful when paying

Be careful - the website will take your money before giving you the chance to enter a discount code. Let's hope they refund item cost AND delivery charge following my email sent immediately after this somewhat unscrupulous trading method.

23 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Hi Melanie. I'm very sorry to hear about this experience - thanks for flagging it. We will be reviewing the process on our website. We have of course processed the refund for your order (and delivery charge) as per your request. If you'd like to reconsider, we will happily honor the discount code.
Best wishes,
Tracy, GLTC Customer Care.

Oceniono na 5 z 5

A fantastic company

A fantastic company! I got the Teepee for my son in December and it was an absolute hit, he loves it. It’s so sturdy and well made and built to last. I love GLTC items as the quality is incredible - delivery was speedy and smooth and I’m so impressed with the whole process.

1 stycznia 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thanks for the review Megan. It's really appreciated. We're so pleased to hear how much your son enjoys his teepee :) It really is a great product.

Oceniono na 5 z 5

One of our favourite kids brands

We have used GLTC for many years and recently ventured from the toy section into the homeware dept for two super soft beanbags. The quality is excellent, our kids use them for everything from relaxing movie afternoons to building forts! Quick delivery and great customer service too!

13 listopada 2025
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thanks for being such a loyal customer Aimee. Your support of our little brand is really appreciated :)

Oceniono na 5 z 5

We absolutely love this company

We absolutely love this company! The kitchen helper and greenest bookcase are a huge hit in our house, our toddler loves them so much. Very fast delivery & amazing communication. Would definitely recommend!

19 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thanks so much for the lovely feedback Shelly. It's much appreciated.

Oceniono na 5 z 5

Amazing company

Amazing company! Great customer service and even better products, the quality is second to none! Aesthetic and practical is always a winner and this company nail it!

19 lutego 2026
Opinia niezależna
Logo Great Little Trading Co.

Odpowiedź od Great Little Trading Co.

Thanks for taking the time to leave us this wonderful feedback Jessica! It's much appreciated.

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