GiftstoIndia24x7.com Recenzje 

6046
Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... Zobacz więcej

Oceniono na 1 z 5

They didn’t deliver the Rakhi. They called the recipient and asked them to pick up the parcel/gifts instead. Worst service ever. I’m definitely not going to use this service again.

Oceniono na 5 z 5

I have used this company for 3 seperate deliveries of flowers, ordering from the UK. The recipients sent photos and the flowers were excellent, as described and in very good condition. Delivery was as... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am not sure how their services are downgraded . They have done an amazing job in making sure to deliver an international order on time for a funeral. Their dedicated Sevices with amazing staff made... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami

Informacje przekazane przez różne źródła zewnętrzne

We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(6046)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Best service

I had tried another services as well but no one delivered my order on time. GTI is a perfect service to send gifts to India. I will keep using it. I wish they can add some more products like health products,Electronics etc.

10 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Same day delivery, ordered from germany

It was around 10:30 pm CET in germany when i ordered a rose bouquet and few chocolates for my friend in delhi. I wanted them to be delivered by next day. I got the confirmation order by 4:50 am CET. Then i asked the customer helpline on whatsapp to make the delivery a little sooner( person in charge replied in like 3 minutes or so) and guess what within an hour they even delivered it. It was super fast. Roses were fresh. And i did not pay ridiculously high charges compared to other companies. Premium service, highly affordable. I love it.

18 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Awesome n Good Services

Ordered a Cake & Bouquet for my wife and basically cannot fault the service from GiftstoIndia. I would definitely recommend & definitely be using their services again in the future.... Once again thank you so much team GiftstoIndia....keep it up 👍

10 listopada 2022
Opinia niezależna
Oceniono na 3 z 5

Customer service needs improvement

Their hours say 7am-10pm India time for customer service hours. Called like a million times at 8:05 am (India time) but got no response. Same thing with the whatsapp chatting and calling number as well as the live chat. After 2 and a half hours of repetitive calling and attempting to find someone who will help me, a woman finally responded and helped me address my concerns. Overall, the experience was exhausting and time consuming, but I'm glad my issue was resolved.

20 października 2022
Opinia niezależna
Oceniono na 1 z 5

Stale Nuts and Tart Fruits …

I had ordered a fruit & flowers basket with two orders of pistachio & cashews . The nuts were stale almost like they were soaked in water with no crispness and the grapes in the fruit basket were really tart . First time ordering and was very unhappy with the results . Eatables have to be of a certain quality otherwise you are never going to have a return customer .

12 października 2022
Opinia niezależna
Logo GiftstoIndia24x7.com

Odpowiedź od GiftstoIndia24x7.com

This is to inform you that such mistakes are truly unintentional and we try our best to rectify the same from our end.

However as per our guidelines we require a few inputs from our customers end to further investigate and look into such matters, in this case an image from your end would be highly appreciated.

We are still awaiting for a positive response from your end in order to solve the issue.

Oceniono na 1 z 5

Horrible !

Horrible !! We ordered for a funeral25 roses to be delivered. They delivered some rotten white flowers. The family was waiting for the roses to decorate for the funeral.

12 października 2022
Opinia niezależna
Logo GiftstoIndia24x7.com

Odpowiedź od GiftstoIndia24x7.com

We are extremely sorry about the inconvenience caused to you.

This is to inform you that the whole incident was unintentional but was a grave mistake from our end.

We understand that the occasion was a very sensitive one, and it was totally ruined due to the wrong delivery.

Please allow us a chance to redeem ourselves and redeliver the correct flower arrangement and process a refund for the order as well.

We have emailed you regarding it, and are hopeful you would give us a chance to make up for it.

Oceniono na 1 z 5

Want to make your day worse go with them My first and last time order wthem

My first and last time order with them. I always go with ferns and petals if I need to send something to india as there service and products are not days or months old like gift 24/7 products are. To be honest they don't even deserve 1 star I can't leave it blank so I had to choose one star if I could give them negative stars I would like to do that. Worst service order cake some chocolates and bouquet for a birthday. The cake was so bad it tasted gross, unhealthy, it was smelling. I called them 5-6 times and I reside in america so there business hours run according to india I called so many times but I am not gonna wake up whole night to talk to them I got my work to do. I got hold of them over the weekend and explained them what happened. What they said in return was oh we can compensate for another cake. Are you service after getting this service do you think I will order the cake again. No one wants to get sick again with your product. And they didn't bothered refunding me back instead said oh you should have called the same day which I did but no one answered as the call system is not 24 hour. What I want to say is make your day worse or want to make the other person day worse order with them

27 września 2022
Opinia niezależna
Logo GiftstoIndia24x7.com

Odpowiedź od GiftstoIndia24x7.com

We truly sorry about the inconvenience caused to you and would be more than grateful if you give us a chance to make up for it.

This is to inform you that we would like to offer a redelivery of the cake to make things right between us.

We have also sent you an email regarding the same, Kindly have a look and revert to us so that we can take the next course of action.

Oceniono na 5 z 5

They were fast!

They were fast, very cooperative and very helpful! My aunt loved the flowers and the fruits. I live in US so they worked really well to make sure it got delivered in India!

22 września 2022
Opinia niezależna
Logo GiftstoIndia24x7.com

Odpowiedź od GiftstoIndia24x7.com

Thank you for giving us this valuable feedback, we are really glad that you had a good customer experience.

Oceniono na 4 z 5

Good quality of product, Good Customer Service

I ordered a gift for my daughter online under Same Day Delivery. While making payment, I prefer Internet Banking. My bank is HDFC Bank and this bank is not available under Net Banking option. It is very surprising that such a renowned Indian bank is not available for Internet Banking payment. Another option of NEFT / Bank Transfer is available with HDFC Bank. So I required to make payment through NEFT. After successful payment, I can't complete the process of ordering the gift. Customer Service Desk (online assistance & WhatsApp No.) is working for limited time. So I couldn't get any help till 7:30 am.
Once it was confirmed about payment, staff at backhand completed the order. And I received the Order No. on my WA. That No. was wrong (typo error). I couldn't trace my order status.
Customer Service staff on WhatsApp provided correct order No. later.
This service at the backhand should be perfect & prompt...
All major govt & private banks should be available for Internet Banking payment option.
As per requirement, the gift is delivered at correct address on the same day. Quality & appearance is really good as mentioned on the website. Later got very good support from backhand staff on WhatsApp... Overall, I had "good to very good" experience.

14 września 2022
Opinia niezależna
Oceniono na 1 z 5

I sent a Rakhi Hamper to my brother 2nd…

I sent a Rakhi Hamper to my brother 2nd time from this website and both times the sweets in the hamper were expired, the customer service is of no help, 1st time we thought they might have send expired products by mistake but this is what they do. , would recommend not to use this service.

19 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

BAD SERVICE-VERY BAD

its not 1 but on numerous occassion, my orders were delivered after the occassion, not sure why they hire Blue Dart if they cant do their job, I am sorry but I had to give only 1 star as even the customer service is very very bad, no one responds. NOT WORTH and I am not ordering through this site ever.

11 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Thank you team GTI 24X7,

Thank you team GTI 24X7,
The services provided was excellent, Though there was a slight delay in the delivery but that's ok.
Receiver was happy with the gift 🎁
Thanks for entire team of gti.

16 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Very pathetic service

I wish I can give 0 or ratings in negative. Very pathetic service, poor coordination, never ever use this website to deliver the gifts for your loved ones. I am never going to use this in future. I have ordered 1kg cake and they have delivered 1/2 cake. The support team has asked me how can I tell that the cake is just 1/2 kg and not 1 kg.. ?? Eehhhh… we even confirmed with the delivery guy that he has been asked to deliver 1/2 kg cake .
I have ordered orchids, they have delivered the roses however the confirmation mail says your ‘orchids’ are delivered. And the support team still says no madam, we have delivered the orchids. There was a message card, that was also not delivered. They have completely ruined mine and my loved ones day..

We agreed that they will refund me for remaining cake and correct flowers will be delivered the next day ‘as an apology’. That also didnot happen and now they are refunding me after wasting my 4 days followup with them, ruining my loved ones best day. It’s very pathetic..
VERY POOR SERVICE.. DO NOT BUY ITEM FROM HERE

10 lipca 2022
Opinia niezależna
Logo GiftstoIndia24x7.com

Odpowiedź od GiftstoIndia24x7.com

We are so sorry to hear about your unfortunate experience. That was truly not our intention.

We would like to apologize for any inconvenience we may have caused you .

As per telephonic conversation with our Agent we have refunded the 1/2 kg cake from our end and offered redelivery of the ordered flower arrangement to be delivered on the next day of the complaint with the message card and an apology note .

But unfortunately we were not able to get in touch with our local delivery section and thus we waited for 2 days for the update and refunded the full amount of the flowers arrangement also.

We have initiated the refund and the same will get reflected in your account within 1-2 business days.

Oceniono na 1 z 5

I am really disappointed with their…

I am really disappointed with their service such a waste of time service they provide its around month no one delivered my gift to my family back home they took money in advance now not giving me refund as well. No any updates or true reply for my parcel every time saying I’m waiting time mam. I am also done with their customer service agents they have no any respect for their customer

24 czerwca 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej