Giftcompany Recenzje 

3226
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered online yesterday ( 30th Sept) for a gift wasn't sure how long it would take so had to contact customer service, lovely person emailed me straight back with info , came by courier the today ( 1... Zobacz więcej

Oceniono na 5 z 5

Appalling service at Crystal Peaks store. Unhelpful assistants who blatantly lie. Manageress rude and insulting, clearly in the wrong job, shouldn’t be working in a customer facing role. Will nev... Zobacz więcej

Oceniono na 1 z 5

Received an unusual green rucksack for my birthday last November and barely used it half a dozen times. I only use it for minimal use eg keys, wallet and it has literally fallen apart. The lining just... Zobacz więcej

Oceniono na 5 z 5

What a fabulous shop, so many special unique items.i we're lucky enough yo visit a few weeks ago and came home with a perfect lampstand and shade with a matching cushion.I just love them and si please... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Sklep ogrodniczy
  4. Sklep z meblami do salonu
  5. Sklep z podarunkami

Informacje przekazane przez różne źródła zewnętrzne

We are a family based company with a head office in Chester and 32 stores spread across the UK including London, Scotland and Wales. We currently employ over 200 dedicated staff in our various locations. We have over 20yrs of experience of selling Gifts and Furniture direct to the public; we import everything direct and cut out the middlemen so we can offer you Gifts and Furniture at the best prices. We pride ourselves at Gift Company that we have a fantastic range not only of gifts but quality oak and pine furniture at excellent prices, we have priced our Salisbury Oak Furniture range to be the cheapest in the UK. All of our wood furniture ranges are crafted from Sustainable Wood from Vietnam and China.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(3226)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
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Oceniono na 5 z 5

Excellent diffusers

Bought a diffuser from a Giftcompany store and the scent lasted for a long time. I don’t live near the store so was happy to discover I could order online. The order process was easy and the package arrived two days later. Contents well wrapped. Will definitely use again.

2 kwietnia 2024
Oceniono na 4 z 5

Delivered within time and extremely…

Delivered within time and extremely well packaged however slightly disappointed in the scent or lack of coming from the diffuser. Had one previously and you only had to walk into the room and could smell it, this one struggling to smell any scent at all

25 marca 2024
Oceniono na 5 z 5

Hadn’t used this company before but…

Hadn’t used this company before but will definitely be using them again. My order came quickly and packaged very well. The candles are beautiful, thank you.

19 marca 2024
Logo Giftcompany

Odpowiedź od Giftcompany

Hi Claire! Thank you so much for the lovely review! I'm glad that you liked the candles :) - Becci

Oceniono na 5 z 5

New smells

Just bought three new smells
Rose and raspberry
Vanilla and patchouli
Vanilla rose and cashmere
All really lovely they fill the rooms with their smells
Really nice packaging and easy to open the glass jars
Excellent price for what you get compared to some places
Good delivery and dispatch time

13 marca 2024
Logo Giftcompany

Odpowiedź od Giftcompany

Good afternoon Lynne! Thank you so much for the lovely review - I'm glad that you like our new scents! :) - Becci

Oceniono na 1 z 5

Damp soft toys!!

The stuffed animals were just placed in a cardboard box without any protective cover - I.e. not being in a plastic bag to protect them!! The box must have gotten wet at some point as the stuffed animals were damp!! - not impressed at all!!

7 marca 2024
Logo Giftcompany

Odpowiedź od Giftcompany

Good afternoon Margaret - thank you for your review though I'm sorry to see that you felt you needed to leave us a one star review before contacting us directly and giving us chance to fix the issue. We don't use plastic as we are striving to be more environmentally friendly; if the boxes got wet that I can only assume they were either left out uncovered or some mishap has happened during transit. If you want to go ahead and send me an email to support@giftcompany.com though we can look at trying to fix the issue for you (whether that's by exchange or something else!) - Becci

Oceniono na 4 z 5

Inside the parcel was a ticket stating…

Inside the parcel was a ticket stating the item was discounted, yet I had paid full price for it. I found this embarrassing when I gifted it to my mum for mothers day. I have emailed the company and have still not had a reply

Following the review I have been issued a refund which is much appreciated

28 lutego 2024
Logo Giftcompany

Odpowiedź od Giftcompany

Hi Rachel! Thank you for your review - I have refunded you the difference already and have emailed a receipt to you for your records. I am so sorry for the error with the label - but I still hope that you mum loved the gift you chose! - Becci

Oceniono na 1 z 5

Misleading advertisement

Just been in and made a purchase at Chatham dockside store. terrible customer service and poor misleading advertisement which is beyond me. Two signs in middle of shop both above diffusers all diffusers advertised together and same cost. Advertisement above say exactly the same thing mix and match stating premium diffusers 8.99 or 6.99 if you order two. Get to till trying to be charged full price for both and I explained they are 6.99 for two young girl looks for advise from other lady tells me I am wrong it’s only on selected line which has to be the same. I enquired why both say exactly the same thing at same price and clearly state mix and match and this was all ok the same central stand. To again be told I’m wrong with they had to be all the same. I appaulled at the lack of common sense and there was no futher understanding just that’s how it is. So had one removed from order and left very swiftly. Always bought diffusers from here won’t bother returning now.

13 marca 2024
Opinia niezależna
Logo Giftcompany

Odpowiedź od Giftcompany

Hi Nathan - thank you for your review, though I am sorry to see it's contents. This store does have two separate offers running - one for mix and match between all the diffusers in white boxes, and one for mix and match between all the diffusers in coloured boxes. This should be clearly labelled, so I will talk to the store to make sure it is all clearly signposted and the white boxes are not mixed in with the the others to make sure this doesn't happen again. However as a good will gesture they could have honoured the offer this once for you and I can only apologise that it didn't happen. I really hope that hasn't put you off shopping with us completely. - Becci

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