Have sent an item back due to scheduling Mishap and am now being ignored via email, WhatsApp and phone. No refund been given but they’v recieved the product back.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love Get Harley, the team are so on point with everything! Quick answers, updates when they are finding something out. Really helpful information information. Super quick turn around from ordering... Zobacz więcej
This is hands down the BEST medical grade skincare I've used. Having previously used Medik8 and another brand and seeing no difference, I wasn't in high hopes but my GOODNESS this brand has surpassed... Zobacz więcej
Hi, The prescribed Neostrata Enlighten Serum and Medik8 eye cream are excellent products and I will certainly continue to use them. Many family and friends have commented on how good my skin looks... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
GetHarley is a digital platform and service that connects some of the world’s most renowned skincare professionals with consumers, for skin consultations and personalised, product regimes of exclusive, science-led brands, delivered to-their-door. GetHarley is the first platform to combine technology with the human instinct and judgement of a skincare professional to deliver a deeply personalised and highly effective skin health journey.
Dane kontaktowe
2 Riding House St, W1W 7FA, London, Zjednoczone Królestwo
- hello@getharley.com
- www.getharley.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Private Concierge in terms of skin products!
Everything is very smooth, the website is user friendly and the whole idea of getting support during this journey is brilliant. Even when one of the products was a bit delayed everything was organized so well and I got updates in the meantime. It's just really reassuring that someone has my back when it comes to getting the right products and updating the skincare routine.
Get Harley are wonderful
Get Harley are wonderful. They reply quickly to my queries and regularly check in to see if I need anymore products or if I want to change anything. They are very knowledgeable about all the products.
Great products
Great products, prompt delivery, i was kept updated whilst waiting for my delivery, i have also had a follow up message to check i am getting on with the products.
Best sun protection I have ever had…
Best sun protection I have ever had leaves such a lovely finish on your skin winner all round!
Very impressive customer service!
I was thoroughly impressed with the level of customer service provided by GetHarley. They guided me seamlessly through the entire ordering process, leaving me well-informed on how to apply the products and when to expect them in the mail.
When the dropper of a serum I ordered arrived broken (not GetHarley’s fault), they were quick to investigate, kept me updated on the progress, and promptly sent a replacement free of charge.
I'm very happy with my experience ordering from GetHarley, and their exceptional customer service will definitely have me coming back when it's time to reorder.
First class customer experience and range of products
I have been using various skin products from GetHarley for a number of years and am so impressed with their customer experience, regular updates, range of products, online portal and consultations if required. Efficient and fast delivery of the products which are beautifully presented in a personalised box. I know my skin is in the best hands and I wouldn’t use anything else. Would highly recommend.
Quick and reliable access to the…
Quick and reliable access to the prescribed skin care and fast delivery. The company uses a WhatsUp based communication and sends reminders and updates on your order for an additional reassurance. Overall a very positive experience!
Goods are delivered promptly and they…
Goods are delivered promptly and they always check in to make sure all is right and if they can do anything further to assist
I have just had my first order from…
I have just had my first order from GetHarley and received a very warm welcome to the company! My products arrived swiftly and well packed in a personalised box, and the team write friendly and informative messages, encouraging contact with them to ask questions, get help with problems and re-order products. A really enthusiastic group of people who seem genuinely interested in their clients!
❤️very good products and the box is…
❤️very good products and the box is lovely with my name on it❤️
Great skincare products
Great products that actually do make a difference to your skin. Whilst the products may be considered on the pricey side they are worth every penny. I've had many compliments on my skin since I started using the skincare regime suggested by my skincare consultant.
Consistently is the key
Im in my sixties and I have used numerous brands over the years which have all felt good to start with but with the PHformula I am continuing to see improvement in my skin.
Wonderful
I liked the machine that they used to see how the skin barrier is doing before the treatment. I was happy that the consultation was free.
The honesty of the prescription of the product and the quality as well
The flexibility of the appointments with Dr Rasha
The luxury of the clinic
The way i deal with dr Rasha , dr sara & the staff makes me feel like a family
The results of the products
Great customer care…
GetHarley has such great customer care - it's not even service. . . it's care! They communicate with your skin practitioner and help you set up a regime. For someone like me who has no idea which skin product to use, or put first they are great for answering any questions. The cherry on top is they check in with you a month in to see how the products are working for you. Love this care and my skin is looking flawless! Thank you :) Xx
Such an amazing experience with…
Such an amazing experience with GetHarley! They've literally gone above and beyond to help with everything and answer any questions or queries Ive had. Products were delivered really quickly and updates were given every step of the way. Also absolutely in love the with products recommended to me. Highly recommend them !
Great customer service
The service is first class. Easy and effective ‘what’s app’ communication and with a real person at the other end dealing with the ordering.
Excellent products and support from the…
Excellent products and support from the Team . My skins never felt better
Super products my skin is much…
Super products my skin is much improved. I would highly recommend
I’ve always looked after my skin and…
I’ve always looked after my skin and have a good skin care regime, often told I look at lot younger than I actually am. But being menopausal and noticing changes in my skin I was recommended the Obagi skin care plan. I was cautious at first due to the price and didn’t want to waste my money, however I’m so glad I went ahead and purchased the skin care plan.
After 2-3 weeks of using, you can already see a big difference, my skin looks and feels firmer, hydrated and I’m forever getting compliments on how great /fresh I look.
I would definitely recommend anyone looking for good skin care advice. Speak to your clinician and get a personalised plan that suits ‘YOUR’ skin, you won’t have any regrets! 👍
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








