Neil Armstrong was an amazing advisor, they helped facilitate the transaction so easily and went out of their way to ensure the deal went through some road blocks. They were professional, efficient, a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I can’t recommend GB Vehicle Leasing enough. Neil Armstrong in sales did a super job sourcing the car (and colour) that we wanted and even processed the order over the weekend to make sure it was secu... Zobacz więcej
Reakcja na opinię
GB Vehicle Leasing are exceptional in every way, their customer service is outstanding from start to finish. This is our second car from them and again we got a fantastic deal from Nathan, the adminis... Zobacz więcej
Reakcja na opinię
I have previous leased 3 cars from GBVL and when my present lease was due to expire, Craig helped me through each necessary step to arrange a further 3 year lease for a new car. Craig even remembered... Zobacz więcej
Informacje dotyczące firmy
O GB Vehicle Leasing
Napisane przez firmę
We offer a range of leasing options for business and personal contract hire, from cars to vans and fleet funding. Whatever your requirements, we're perfectly placed to offer a solution that suits your every need.
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Dane kontaktowe
Europa House, Barcroft Street, BL9 5BT, Bury, Zjednoczone Królestwo
- 0161 762 5680
- sales@gbvehicleleasing.com
- www.gbvehicleleasing.co.uk
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Poor service
Initially it started fine, my finance application was completed by the end of March for a Hyundai Tucson, which was an in stock vehicle. I expressed verbally and in email to Craig Wright that I was in urgent need of a vehicle due to my current car being an insurance write off. After being assured my car had been reserved all progress seemed to halt and by the 21st April I still hadn't signed a vehicle order contract. This was despite multiple emails and calls and chasing at my end. On two occasions we agreed a time for a call back that didn't materialise that I found unprofessional. On the 21st April I'd had enough and emailed Craig I'd lost faith and trust and would withdraw from the process. It was no surprise I didn't receive a reply to this email either. I took my business elsewhere and secured a car and vehicle order within 48 hours with a date agreed for delivery.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od GB Vehicle Leasing
Thanks for your feedback, Edwina. We have taken your comments on board and have looked into the matter with the sales advisor involved, including considering whether any additional internal training is required. It appears that regretfully on this occasion we have fallen short of the high standards we strive to maintain and what appears to be a breakdown in communications has resulted in your poor experience in this case. We apologise for this and as you will see we have a large number of highly satisfied customers who have been more than pleased with the service we usually provide. We thank you for pointing out your concerns and hope you enjoy your new car.
very good thank you.
24 kwietnia 2026
Odpowiedź od GB Vehicle Leasing
Thank you Jonathan 😀
Sophie & The Team
Great service
Tyler gave great advice and help with my first leased car. Great service!
20 kwietnia 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your lovely review! It's great to hear Tyler was able to offer helpful advice and make your first leasing experience a positive one. We really appreciate your feedback.
Sophie & The Team 😀
Excellent service and very responsive
Excellent service and very responsive. Thank you.
2 kwietnia 2026
Odpowiedź od GB Vehicle Leasing
Thank you so much Victoria 😀
Sophie & The Team
First class service for Nathan and his…
First class service for Nathan and his support staff - matters dealt with promptly with clarity and assurance.
1 kwietnia 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your wonderful review! It's fantastic to hear Nathan and the team provided the support and reassurance you were looking for. We really appreciate your feedback and are pleased you had such a positive experience.
Sophie & The Team 😀
My experience with GB Vehicle Leasing…
My experience with GB Vehicle Leasing was extremely poor and, frankly, concerning.
I cancelled my order at a clear pre-contract stage, having signed nothing and paid no admin fees. Despite this, I was told I would be liable for three months’ rental, which is completely unreasonable given that no agreement had been formalised.
What followed was a series of pressure tactics to push me into proceeding with the deal, including repeated mentions of so-called “termination fees”. This felt less like customer service and more like an attempt to intimidate me into continuing with a lease that was clearly not competitive compared to other options in the market.
I ultimately cancelled on principle. I have no interest in doing business with a company that attempts to impose charges without a signed contract and uses pressure to force customers into unfavourable deals.
I would strongly urge others to think twice before engaging.
27 marca 2026
Odpowiedź od GB Vehicle Leasing
Hi Curtis,
Thank you for sharing your feedback. We take all customer concerns seriously and aim to maintain complete transparency throughout our order process.
Having reviewed our records regarding this file, we are unable to link your name against an enquiry or vehicle order. Our terms and conditions—along with any applicable cancellation or order fees—are only referenced and processed once an official order form and agreement have been formally signed and agreed to by the customer.
Because we cannot discuss specific customer account details or personal identifiers on a public forum due to data protection regulations, we would welcome the opportunity to clarify this with you directly. Please reach out to us at admin@gbvehicleleasing.co.uk or call us on 0161 762 5680 so we can review the relevant paperwork together and address any misunderstandings.
Odpowiedź od GB Vehicle Leasing
Thank you for your review! Taking the time to understand our customers' needs and provide helpful advice is at the heart of what we do. We really appreciate your kind words.
Sophie & The Team 😀
Tyler was knowledgeable and took time…
Tyler was knowledgeable and took time to explain the lease system to us.
30 marca 2026
Odpowiedź od GB Vehicle Leasing
We understand leasing can be new to many customers, so it's great to hear Tyler took the time to explain everything clearly. We appreciate your feedback.
Sophie & The Team 😀
Odpowiedź od GB Vehicle Leasing
Appreciate the feedback!! Pleased to hear you found our service quick and efficient 😀
Sophie & The Team
Excellent service
Excellent service, really efficient and good value for business leading needs
24 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your review! We're pleased we could provide an efficient service and help with your business leasing requirements. We appreciate your support.
Sophie & The Team 😀
Car Leasing.
Was a smooth experience from start to finish. Everything explained and was a great deal for the car I chose.
The staff I dealt with at GB leasing (Naomi) were very professional and helpful throughout. I was kept informed at all times.
Would definitely recommend this company.
23 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your lovely review! We're delighted to hear you found the process smooth and felt well informed every step of the way. We're pleased Naomi was able to provide the support you needed, and we would truly appreciate your recommendation.
Sophie & The Team 😀
Responsive and accurate service
Responsive and accurate service, always there to find a solution, very happy with support provided
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for taking the time to leave a review! We truly value supporting our customers every step of the way, so it's great to hear you felt well looked after throughout your journey with us.
Sophie & The Team 😀
Very easy and straight forward
Very easy and straight forward. My questions were answered very quickly and in a helpful way.
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your review! We're pleased to hear you found the process straightforward and received quick, helpful responses whenever you had a question. We really appreciate your feedback.
Sophie & The Team 😀
Having decided to try leasing our new…
Having decided to try leasing our new car instead of the usual way of buying outright we were uncertain that the process would suit us.
Havings spoken to a number of leasing companies I found GB leasing and my first contact Naomi were providing me with information and answers that made the delivery of our new car trouble free
Thank you Mark & Kate S.Yorkshire.
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your kind review, Mark & Kate! We understand that leasing for the first time can come with plenty of questions, so it's great to hear Naomi was able to provide the support and information you needed. We're so pleased the process was smooth from start to finish, and we hope you're enjoying your new vehicle.
Sophie & The Team 😀
The whole process was made simple and…
The whole process was made simple and easy. Naomi and the rest of the team that I was in communication with were very helpful at every stage and helped make the process seamless.
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for your kind review! We always strive to provide a seamless experience for our customers, so it's great to hear this reflected in your journey with us. We hope you are enjoying your new vehicle !!
Sophie & The Team 😀
Exceptional service from start to finish
The guys at G B have been absolutely fabulous from start to finish. From our first enquiry..there wasn't constant calls, they were happy to do things by email (I'm often in and out of meetings). It felt like nothing was too much trouble, and most importantly, what set them apart from the rest..they weren't pushy. They got our requirements and went way above and beyond to make sure they were met.
Stanley and David at GB have been absolutely faultless at making sure we got the cars we needed, at the best possible price.
We had to do a very big amount of back and forth as there was a lot of changes of mind on our part with cars, but they were patient, and we are confident they got us the best deals.
I just also say that Eliza in the after sales team has also been completely fabulous at keeping us updated, reassured, and looked after.
We will for sure be coming back for our next lease!
Thank you so so much, you guys are all amazing!
Katie & the team
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for such an incredible review! It means so much to hear that our team's communication, patience and support made a real difference throughout your journey. We really appreciate your trust in us and look forward to helping you again in the future.
Sophie & The Team 😀
Odpowiedź od GB Vehicle Leasing
Thank you for your kind review! We're delighted to hear you found the process straightforward. We pride ourselves on putting customers first and being on hand whenever support is needed.
Sophie & The Team 😀
Odpowiedź od GB Vehicle Leasing
Thank you for the feedback! We're glad you found the process smooth and appreciated the regular updates. 😀
Sophie & The Team
GREAT SERVICE AND HELPFUL
Was great from start to finish thanku Naomi very helpful and even replied to emails when she was on holiday would recommend 👍
16 marca 2026
Odpowiedź od GB Vehicle Leasing
Thank you for taking the time to leave such a lovely review. We're delighted to hear Naomi made the process a positive experience for you. Recommendations are truly appreciated.
Sophie & The Team 😀
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