The Garden Furniture Centre Ltd Recenzje 

4851
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered a cantilever parasol and bowl from these guys at the Sandringham Show. Small delivery hiccough was resolved with a couple of phone calls and delivery made this morning in time for a summer par... Zobacz więcej

Oceniono na 5 z 5

We purchased a garden bench. It arrived wrapped in protective cardboard. Delivery was amazing and the bench was placed where we wanted it. When we “unwrapped” it, it was even more impressive than... Zobacz więcej

Oceniono na 5 z 5

Bought a replacement canopy last year and was so delighted with it that I decided to buy a new brolly with the same canopy. Couldn't find exactly what I wanted on the website, but was pointed in the r... Zobacz więcej

Oceniono na 5 z 5

Absolutely Fantastic! I bought the Havana Swing Seat around two years ago and only set it up recently... and wow, what a pleasant surprise. The quality is superb, the build feels solid, and the a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Informacje przekazane przez różne źródła zewnętrzne

We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(4851)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 90

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ordered a cantilever parasol and bowl…

Ordered a cantilever parasol and bowl from these guys at the Sandringham Show. Small delivery hiccough was resolved with a couple of phone calls and delivery made this morning in time for a summer party. Delivery guys were amazing, efficient and tidy, then spent time showing me exactly how it operated. Small team with big heart and big values. Thoroughly recommend.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing customer care

In our time of need this wonderful business cared enough to resolve our issue by supplying a spare part to repair our beautiful wooden parasol. They were quick with email replies and made me feel properly valued as a customer. This went a long way to showing genuine customer care. I’ll buy from them again and highly recommend.

7 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Exemplary Customer Service

On Saturday afternoon, 1st August I spoke to a gentleman from the sales team regarding a cantilever and the type of patio I have etc. He was very knowledgeable, informative and advised me about which style to buy (as my patio attracts a strong wind funnel). Addtionally, he advised me on which style base to buy and weight requirements. His helpful and professional manner prompted me to purchase from here.

Today, 2nd August, after purchasing the 3 products online (cantiliver, base and assembly), it charged me for the cantilever only. Concerned that the products would arrive separately, I spoke to Billie im customer services who reassured me that she could rectify the problem as she was doing the paperwork this day. As we spoke the call dropped. However Billie called back to continue assisting me. She asked which base I wanted and went through the different styles/colour options with me. Also, she arranged the assembly service and told me that an emailed receipt confirmation would be sent (which it was).

Overall, the sales team and customer service are exemplary! Their high standards of care reflect the quality of the products.

2 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful

We purchased a garden bench.
It arrived wrapped in protective cardboard. Delivery was amazing and the bench was placed where we wanted it.
When we “unwrapped” it, it was even more impressive than the pictures. The craftsmanship is outstanding and the bench was worth every penny. Highly recommend this company. Quality goods and we will definitely buy from them again.

30 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service and quality products. 10/10

Bought a replacement canopy last year and was so delighted with it that I decided to buy a new brolly with the same canopy. Couldn't find exactly what I wanted on the website, but was pointed in the right direction by Rob in Sales. Good communication too re delivery, and helpful delivery drivers, and the new bamboo brolly and heavy base are top quality. Really impressed with the service and the products.

27 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely Fantastic

Absolutely Fantastic!
I bought the Havana Swing Seat around two years ago and only set it up recently... and wow, what a pleasant surprise. The quality is superb, the build feels solid, and the assembly is straightforward. It looks beautiful in the garden and swings smoothly.

Very happy with my purchase and would definitely recommend it. Delivery and communication was also very good.

15 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent quality and fabulous customer service.

After being badly let down by an online garden furniture supplier, I was understandably hesitant about ordering another outdoor kitchen. Thankfully, my experience with The Garden Furniture Centre in Wootton Wawen, warwickshire couldn't have been more different.

From the moment I spoke to John, I knew I was in safe hands. He was professional, knowledgeable, and genuinely cared about ensuring everything went smoothly. John facilitated the entire process perfectly, keeping me informed every step of the way and making what had been a stressful situation completely hassle-free.

The level of customer service was exceptional. The team's attention to detail, reliability, and commitment to customer satisfaction really stood out. Every promise was kept, communication was excellent, and the delivery was remarkably swift, arriving exactly when expected and in perfect condition.

The quality of the furniture is outstanding, and the whole experience has restored my confidence in buying garden furniture. It's rare to find a company that combines such high-quality products with genuinely first-class customer service.

16 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Not that impressed

I have to say I was initially impressed with the ordering process and that my item would be with me within 5 days. It arrived 2 days later with no notification that it was due. the item was slightly scratched in places indicating that it wasn't packed adequately enough. As it was very clear about whether it came with a cover, I ordered a cover which then needed to be returned. I am then charged for 're-stocking' this item hadn't even been taken out of the delivery packaging. To top thing off it takes TWO WEEKS to refund me and only when I contacted their accounts department did I get my refund. Sorry to say even though they have been operating a little while I was not impressed and will not be ordering from them again.

29 czerwca 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

Good afternoon,

Regarding the scratches mentioned in your review, we have no record of you contacting us to report any damage to the item. Had we been made aware of this, we would have been more than happy to investigate and assist you. If you would still like us to look into this, please do get in touch with us directly so we have the opportunity to help.

With regard to the additional cover ordered, our website clearly states that the parasol comes complete with a weather cover. As the additional cover was ordered separately and then returned because it was no longer required, our standard restocking fee was applied. We feel this is fair.

We are a small, family-run business and our standard refund process takes between 7 and 14 days. We appreciate that waiting for a refund can be frustrating, but your refund was processed within our stated timeframe.

Kind regards ,

The GFC Team

Oceniono na 5 z 5

Quality Parasol Canopies

I purchased 2 large (4mx3m) parasol canopies. The only word to describe the products is QUALITY. They arrived well within the time frame specified for delivery and the products themselves could not be bettered

2 lipca 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

Thank you for the lovely review,

We really appreciate this, we hope you enjoy using this in the lovely weather.

Kind regards,

The GFC Team.

Oceniono na 5 z 5

Great product - Turino Cantilever Parasol

We have a small, awkwardly shaped patio outside our kitchen and conservatory and have tried for years to find a solution to shading. We live in a bungalow so do not have the height for awnings and a patio sun umbrella takes up floor space and needs moving constantly! We tried sails, but again, the fixing height was not available! Finally, we came across the wall mounted Turino Cantilever Parasol. We decided to buy one and could not be happier. We had to make a small addition with brackets for the height (our wall was a little lower than it needed to be), but this has been the best thing we have found for our patio. The unit arrived quickly, with explicit instructions and was easy to mount, in fact we were using it the very next day! It is extremely well made, simple to use and comes with its own protective cover. Thank you!

23 czerwca 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

Thank you for your lovely review, we are so happy that the wall parasol fits your space.

Kind regards,
The GFC Team

Oceniono na 5 z 5

Malvern 3 seater garden bench

Absolutely blown away with our Malvern 150cm garden bench,the workmanship and quality were faultless.the delivery driver who solely works for the company was very helpful,friendly and knowlegable with care instructions.
Ver satisfied with whole experience.
S Grimshaw.
Wiltshire.

19 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing free standing pergola…

We purchased a free standing pergola and it’s amazing quality and perfect for our garden. The delivery was excellent and the installation was carried out efficiently and professionally by Manny & Mike and our garden left clean and tidy afterwards. Would definitely recommend this company for garden furniture.

8 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Ben and Mike were very professional…

Ben and Mike were very professional fitted perfectly took all the packaging away with them
Would highly recommend

28 maja 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

Thank you for your kind review, we will pass this message onto the drivers.

Kind Regards,

The GFC Team

Oceniono na 5 z 5

Beautiful medium Tree bench

We were lucky that John the owner of the company dropped the medium sized circular teak tree bench so we were able to ask him questions about whether to Oil it or not and he suggested not to and let it go silver with time. We have now put the Tree bench in Place and it looks really magnificent. The quality is top class, the way it fits together is beautiful. So all in all, we are delighted with the Tree bench and the service that we have received from the Garden Funiture Centre- would highly recommend.

21 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Poor service.

I ordered solar panels from this company. After 2 weeks they messaged to say they were damaged and they would not be delivering them, or replacing them. I will be getting a refund in between 7-14 days. So they will have my money for almost a month and I will not be able to order more panels. Just to get a standard brush off. Very unhappy with the company. It almost feels like a scam they can keep my money so long. At the time of writing this I still dont have my money back. Just not good enough.

4 maja 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

Hi John, in the last couple of weeks we have sold over 400 solar panels. We informed you before you wrote this review that the remaining stock had been found to be damaged, which is why we offered you a full refund. This refund has already been processed, so you should have received it by now.

We have not scammed anyone. We have been in operation since1999 and always aim to resolve any issues fairly and transparently for our customers. Unfortunately, in this case the stock issue was outside of our control, but we acted quickly to refund you in full.

Kind Regards,
The GFC Team.

Oceniono na 1 z 5

Four Seasons Screen House

I don’t usually write reviews but I have to warn others. I bought a Four Season Screen House which cost me £1,400 including installation. We never checked to see if it was installed properly as no one does really as once it’s built, it’s built. I am moving house so we wanted to take the Gazebo with us but when we tried to dismantle it we couldn’t get the screw’s off and they were all threaded so were very difficult to get off, when we kept trying they snapped so now I can’t rebuild my Gazebo again, I have lost all this money, emailed customer services and they were not interested, so just to warn you regarding the installation, they do a shit job.

17 maja 2026
Opinia niezależna
Logo The Garden Furniture Centre Ltd

Odpowiedź od The Garden Furniture Centre Ltd

As the gazebo was originally installed in 2024 and no concerns or faults were raised regarding either the product or the installation at that time, this indicates that the installation was completed correctly and to the expected standard by our installers.

Please note that the installation service provided covered the assembly of the gazebo only. The Fault you have reported to us have all arisen from when you have attempted to dismantle the gazebo & tried to relocate it.

Unfortunately, any damage caused during dismantling is not considered our responsibility.

As the gazebo has been fully installed and in use since 2024 without issue, we would also suggest considering leaving the gazebo in place as part of the house sale

Kind Regards,
The GFC Team.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej