www.garagedoorsonline.co.uk Recenzje 

1680
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The door is excellent. Delivery was great. A couple of design details could be better. The lock and handle design seems a compromise. I need to modify these to make it fit. Maybe the instructions are... Zobacz więcej

Oceniono na 5 z 5

We purchased an electric roller garage door to fit on behalf of a client & needed quite a bit of technical support prior to placing the order. The team were very helpful, explaining details thoroughly... Zobacz więcej

Oceniono na 5 z 5

Purchased Hormann roller door. Very pleased with delivery, and communication has been good. Staff seem to be friendly and helpful Thanks GD online

Oceniono na 5 z 5

I've not fitted the door as yet but the parts and motor all look to be high quality. Delivery was quicker than the stated lead time. A special thanks to Laura and Keely who helped to coordinate onwar... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca drzwi garażowych
  2. Sklep z drzwiami
  3. Sklep z artykułami ds bezpieczeństwa

Informacje przekazane przez różne źródła zewnętrzne

Garage Doors Online Ltd are the UK's premier online supplier of Garage Doors. We have over 25 years experience in garage doors and electric operators and our friendly and helpful sales team will be able to help you with your enquiry. We aim to supply the very best garage doors, electric operators and other building products at the best possible prices in the UK.

Garage Doors Online

Napisane przez firmę

We're committed to low prices.
We aim to supply the very best garage doors, electric operators and other building products at the best possible prices in the UK. We check our prices regularly against our competitors and always strive to give our customers the best deal.
We're committed to choice.
Our website is full of a wide range of garage doors, personnel doors, and entrance doors! We supply doors from over 15 manufacturers and have such a varity of doors, you are bound to find something to suit your home.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

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4,6

Wszystkie recenzje

(1680)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 116

Napisz recenzję
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Oceniono na 3 z 5

Great looking doors and finish just needed more attention to the overall construction

Doors where great looking product but unfortunately the spot welds that held the exterior panel to the frame work had all popped loose requiring a bonding repair and also the lock springs struggled to release when securing the lock in place

25 czerwca 2025
Logo www.garagedoorsonline.co.uk

Odpowiedź od www.garagedoorsonline.co.uk

Thank you for your review. I have checked our records and we do not appear to have received any communication from you that there was an issue with the product received. Had we been notified, we could of escalated this to the manufacturer who would of attended site to rectify. Carrying out unauthorised repairs can invalidate the product warranty. Despite the latter we are glad you are happy with the overall look of the product and hope the doors give you many years of service.

Oceniono na 5 z 5

No problems with the order.

My builder said it is a good quality product and he finds it very easy to install. The dimensions are accurate and it fits perfectly. Delivered on time.

19 czerwca 2025
Oceniono na 1 z 5

Door built quality..Not fit for purpose?

I Ordered a retractable "GDO" garage door with sub frame from this company in July. Order Reference 0000044638. Some weeks latter they delivered a door. I helped the driver unload this heavy door and we placed it by my house. They had delivered a canopy door indeed of a retractable door. I helped the driver reload this heavy door back onto the lorry.
A week latter they delivered the retractable door and I spend some time finding a local installation engineer. On the day of the installation it was found that two metal brackets, that were installed on the rear of the sub frame, were in such a position that it made that the door unusable. These brackets should guide the door flush with the sub frame as the door is closed. These brackets were mounted too far towards the center of the door. The position of these brackets were interfering with the retractable arms (Sometimes also referred to as pivot arms,) such that they could not be moved fully, making the door unusable.
The installation engineer had to remove there two brackets, drill additional holes in the metal sub-frame and reposition these brackets into the correct position. This is not something I could have done myself and it should not be necessary.
When the installing was compelled, I was also disappointed the see that the gap between door and the metal sub frame was inconsistent. The gap on the left hand side is about 4mm and the gap on the right had side is about 12mm. I understand that this "GDO" door was actually made by a company called Fort. I would suggest that their build quality is not fit for purpose. I would be happy to supply photos to GDO and/or Fort with a view to correct real quality control problems.

27 sierpnia 2025
Opinia niezależna
Logo www.garagedoorsonline.co.uk

Odpowiedź od www.garagedoorsonline.co.uk

Thank you for your review. The manufacturer apologised profusely for the initial issue and turned around the replacement as quickly as possible. However, you have not advised us or the manufacturer of any issues experienced on site with the replacement and had you done so, the manufacturer would of gladly attended site themselves to rectify at their cost, we cannot assist on matters if we are not aware of them at the end of the day. We supply hundreds of these doors every year with excellent feedback from the customers, I can only assume this is an isolated case and as you did not bring this secondary issue to our attention at the time, the matter has been taken out of hands to try to resolve it for you. We will however notify the manufacturer so they can review and address their end. Please kindly email in images of the said issue. Irrespective of the latter, we hope the door gives you many years of service.

Oceniono na 5 z 5

100% positive

Laura from
garagedoorsonline.co.uk knowledgeable helpful and friendly.
Delivered in time as expected.
Really pleased tbh totally rated

7 września 2025
Opinia niezależna
Oceniono na 1 z 5

Abysmal finished doors.

Following delayed delivery a Incorrect build left our Hormann Sectional order then Incorrect for us, customer service didnt assist in anyway for restock or resize options. So I decided to use the doors as paneling when unboxed a few weeks late the finishing work on the doors is abysmal (very poor edging holes and finish with scratch).
No packaging damage as the abysmal finish is within the units edges and 100% was done during the manufacturing or packaging stage. Ir coukd not have been done in our secure garage and had never been touched prior to me opening it up- if I could put photos on here I would have but that would be so negative to the company but anyone getting the garage doors I WOULD LOOK AT THE CORNERS EDGES AND FINISHING OF THE METAL BETWEEN THE FRONT AND BACK SECTIONAL JOINS.Finally we were told there is no way of reducing the units at a cost effective way - just to buy new and try seel the doors onwards, which I believe is now impossible due to the absolute terrible finish - I would not dl that to another person.

5 sierpnia 2025
Opinia niezależna
Logo www.garagedoorsonline.co.uk

Odpowiedź od www.garagedoorsonline.co.uk

Thank you for your review.
It is unfortunate that you ordered the product in the wrong size, we offer a multitude of measuring and sizing guides on our website to assist customers prior to them ordering with us but unfortunately we are unable to restock purpose made products and we make this clear in our Terms. We appreciate it is frustrating for you having made the mistake. However, the product has been on site sometime now so it is not possible to ascertain how any damage occurred, there was no mention of damaged packaging when you received the product and the panels are thoroughly checked by QC prior to wrapping so it is unlikely damage occurred prior to arrival on site.

We offered advice on the possibility of onsite cut down and offered to request advice from the Hormann Technical team as well as requesting you submit a survey form so we could try to assist further so we think it is unfair to advise we didn't assist in anyway, our thousands of 5 star reviews praising our service levels are testimony to this.

Oceniono na 5 z 5

Recently replaced our garage door at…

Recently replaced our garage door at home. From start to finish the service was very helpful and easy. Jessica and Keeley were both really good with email and phone call replies and helped transform an old, falling apart garage door into something great!

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

Tracking system needs work

Delivery was good although your tracking system doesn’t work at all. It was lucky that my son arrived to help the driver minutes after the lorry. Very pleased with the door.

23 maja 2025
Logo www.garagedoorsonline.co.uk

Odpowiedź od www.garagedoorsonline.co.uk

Thank you for your review. I have looked into this and can see the door was delivered on the date and within the time window that was advised and agreed by yourself? The tracking email may have glitched on the day possibly but it's hard to establish this now at this late stage but thankfully the door arrived when we said it would and we are happy you are pleased with the door and hope it gives you many years of service

Oceniono na 3 z 5

Well made product which functions

First the good, the garage door arrived with all the parts required for it to function and the instructions were clear after reading them twice to work out which instructions applied as it covered two ways of fitting.
Lots of warnings which were not necessary as the springs were not under tension when delivered.
The reason only 3 stars awarded was that the product arrived damaged. The delivery driver pointed the damage out to me while it was still on his lorry. He asked me if I was aware that it was damaged, I was not. Damage was consistant with being run into by a pallet truck or a light bump with a fork lift.
As it had taken so long to get it delivered I accepted it, hoping I could straighten the panel but it still shows. Also the door is a Garador but the handle supplied states Hörmann, not a big deal but this was obviously a reject handle as the writing on the disc cannot be rotated to be horizontal and does not seem possible to remove and re-position without breaking it. These points were not listed anywhere so 'delivered as described' was of no use.
Also delivery was indicated at £55 for most counties of the UK but Devon and Cornwall was POA. I was very surprised the delivery was £180 + VAT (£240 total)
I expected it to arrive quickly for that price, especially as the week it arrived garagedoors on line were offering free delivery. Still it is in now and working now.

14 maja 2025
Logo www.garagedoorsonline.co.uk

Odpowiedź od www.garagedoorsonline.co.uk

Thank you for your review. We have not been made aware directly by you of any issues with your garage door that you received. Had we of been we could of certainly raised the matter with the manufacturer to rectify. The delivery charge paid was based on an independent third party carrier having to deliver to your address as the access was not sufficient for the manufacturers large Articulated lorry, we only pass on the charge we get charged, we make no profit from this. We do clearly advertise on our delivery information page that delivery is subject to suitable access and we show images of the vehicle size and dimensions so customers can make an informed decision before they place an order. As you have now installed the product we would not be able to rectify any of the issues you claim however i can request a Garador logo badge for you if required (Hormann and Garador are jointly owned and produce for each other where necessary) so this may have just been a small oversight by the production staff, please kindly email in the details and an image of the handle to our enquiries email address when possible to enable us to do this. Despite the latter, we hope the door gives you many years of service.

Oceniono na 5 z 5

Issue quickly resolved

Laura was very quick to answer our query and came back with a couple of solutions to the problem we had. Issue solved - very happy customers.

Thanks for the great service!

5 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

An excellent staff

Laura Rowney is an excellent staff. She helped us a lot in the garage door issues. So friendly & good communication. I’m happy to waiting the delivery time & fix it when we facing a problem with our builder in UK. Thousands thanks to her.

18 sierpnia 2025
Opinia niezależna

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