Gamers247 Recenzje 

458
•
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Bought a couple of games so far, a good experience and received my code in under 30 minutes. However, I did receive a replicated code and could not download the game. I contacted customer service, fol... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z grami komputerowymi
  2. również w kategorii:
  3. Dostawca gier
  4. Producent oprogramowania

Napisane przez firmę

PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

458 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(458)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

software worked, price was the best

thought this would be too good to be true for the price, but had an authentic origin key through in around 30mins that worked as advertised. will be looking to buy from this company again.

the bad reviews seem to be people not understanding what they are buying/what works for their system.

22 grudnia 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review Jess we welcome you back anytime! Unfortunately, some people don't take the time to read what they're actually purchasing even though it's clearly advertised and that somehow justifies leaving us a negative review.

Oceniono na 5 z 5

Fast

Fast, precise and helpful.

22 grudnia 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review Attila :)

Oceniono na 3 z 5

Not clear how to activate fully

It wasn't obvious that I had purchased fully the software as when first used after downloading, a menu box implied it was a trial. Again, it wasn't clear whether I had fully activated the software as it kept asking for the Serial no. which appeared nowhere in my emails. Eventually, by searching online what to do, It appeared my activation code was my also my serial no.

20 grudnia 2020
Logo Gamers247

Odpowiedź od Gamers247

We are sorry you had an issue activating the software however when you contacted us regarding this issue we did reply twice stating that you only needed the one code provided and not two.

Oceniono na 4 z 5

Good

Good but at first it said my payment didn't go through and like 10mins after it sent me the code that worked so u would recommend

17 grudnia 2020
Logo Gamers247

Odpowiedź od Gamers247

I'm not sure why you had that issue however we appreciate the review and recommendation.

Oceniono na 5 z 5

I would highly recommend!

I bought Metro 2033 for 6 euros when it was 20 on Steam. A great deal!
The Steam key arrived within 20 minutes from the purchase.
Fast service and great deals; I would highly recommend!

21 listopada 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you so much Angel for your amazing review!

Oceniono na 5 z 5

Great, quick and easy

I recently purchased a copy of Dark Souls 2, which was going for £30 on Steam however Gamers247 sold me a key for only £9, a massive discount.
The transaction was painless, I paid and received a confirmation email and about 5 minutes later received my Steam key which worked perfectly.
Great, efficient service and would recommend.

16 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review, we really appreciate the recommendation.

Oceniono na 5 z 5

Perfect

Got the Sims 4 for my Mac for a fantastic price- and the code came through within 2 minutes! Thanks guys. Also, the 1-star reviews below are completely inaccurate/ misled.

15 listopada 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you for taking the time to write us such a great review, Anna :)

Oceniono na 5 z 5

No complaints

No complaints. Code arrived in my email after 15 minutes.

12 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review CJ, we try to provide as smooth and quick process as possible and we are glad that was your experience.

Oceniono na 1 z 5

Once bitten!

9 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

Buyer tried to cancel the order after it had already been dispatched then leaves a 1-star non-descript review...nice!

Oceniono na 1 z 5

Game wouldn’t install and

Game wouldn’t install and, although responses from their help service were quick, they weren’t helpful. Just referred me to the Microsoft site, where they were equally unhelpful

9 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

This is a product review not a service review and has been left in the wrong place please remove it. All we can do is point you in the right direction we have zero control over products supplied by other companies.

Oceniono na 5 z 5

Worked perfectly

Worked perfectly, will buy again

9 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

Thank you for your review, Steve, we look forward to seeing you again :)

Oceniono na 1 z 5

really unhelpful

really unhelpful. would NEVER shop with them.

I made a mistake on ordering the wrong software on their site (my error) but how they dealt with it was short and rude and entirely lacking any kind of compassion.

I asked if I could be refunded. I couldn't. That was already a hard blow because I now paid for something that is not even compatible with my computer - but I could even understand this if the tone in which I had been spoken to had been kinder and friendlier.

I found the customer services terrible and will never shop with them again.

6 listopada 2020
Logo Gamers247

Odpowiedź od Gamers247

The full product details and refund policy were available prior to purchase. The buyer even admits that it's their mistake, yet they still contacted us trying to obtain a refund for a product that they received as advertised. All our support staff can do in this situation is reiterate the refund policy which is already readily available on our website.

No matter how our support staff responded this would always be a 1-star review because the customer was refused a refund but trying to justify it by blaming it on our support staff instead of taking responsibility for their own mistakes is not only shameful but really vindictive.

Oceniono na 5 z 5

Plan on purchasing again soon!

Really great service, I always worry buying from sites that I don’t recognise, but so glad I did, received my code quickly, loaded into my origin account just now. One very happy gamer :)

6 listopada 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you Sid for your amazing review. We hope you enjoy the game :) 

Oceniono na 5 z 5

Great game provider

Very quick and efficient service with lots of offers of help to download the game. Staff responsive to questions about aspects. Thanks!

23 października 2020
Logo Gamers247

Odpowiedź od Gamers247

Thank you for taking the time to leave a review Ruth we are glad we were able to assist you with your queries :)

Oceniono na 1 z 5

AVOID LIKE THE VIRUS

purchased a steamkey 7 days ago it is already being used by another account so is useless,have sent screenshots to company multiple times to prove this they have ignored my emails and wont respond,as far as i am concerned they have taken my money fraudulently and i feel scammed,there are plenty of other sites out there make sure you dont use this one unless you want a bad experience and receive zero customer service,my order no was #19338 have still got the email.

in responce to the reply by gamers 247,
i will be quite happy to pass on all of the emails i sent over the 7 day period to trust pilot they are all dated,the account is a new account because i had to open an account with steam to regester the key and play the game,you are now saying that i have to contact steam and ask them to provide information about someone elses account and when the steamkey you provided was activated, a reputable company with a decent customer service would do this themselves i would have thought being as they have the key number and are aware of when they purchased the key, i stand by my review as it is what i have experienced,i have still not recieved any response from gamers 247 apart from the email sent exactly 4 minuites after leaving a bad review 7 days later, a real bad experience.

--UPDATE--
I replyed to the one and only email sent by gamers 247 on the 20/10 the next day stating that the steam platform states that any problems with duplicate key from 3rd parties you need to refer to the vendor i finnished the email with "what do you want me to do?" they have ignored this and i have had no reply from them . once again you would have thought a decent company would actualy have some customer service and contact steam themselves to bring an end to this but they seem quite happy to do nothing or provide any help in this matter as the only person sending multiple emails is me.

in reply to gamers 247 --update 2-- comments
i will let the readers of this review decide the level of customer service from the comment s left by gamers 247, personly i find them arrogant rude and totaly unhelpfull.
point 1 = gamers 247,could you please take the time to read and understand the comments in the first part of the review especially the part that says "have sent screenshots to company muliple times"as this was what i was refering to in my comments.
point 2 = thankyou for providing the screeshot of my last email to you that would be the email you chose to ignore and not respond to,it contained two parts a statement along the lines of it is not posible to provide the info you require and a question asking what do you want me to do?,the usual responce from a decent customer service would have been an answer moving forward to resolve the situation.

20 października 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

We only received the requested screenshots yesterday and as its a brand new account its not sufficient evidence and have requested further proof to validate your claim. If you can provide the requested evidence then we have no problem issuing a refund/replacement. We suggest adjusting the review to accurately reflect the situation and remove the slander or else we will be forced to report it.

--UPDATE--

Please ignore this review from Kevin Higginson as we have said multiple times we have no issue with refunding/replacing the order once the requested evidence has been provided. It has been 19 days and we have heard nothing back from then since leaving this review.

--UPDATE2--

The burden of evidence is on the accuser, if what you're saying is accurate then you should have no problem providing it but to date we have not received any further communication from the buyer since the 21st Oct except to edit their review. See screenshot below as evidence of this;
https://i.gyazo.com/25ddf6f15caa9c577887480d40b0e1dc.png

--UPDATE3--

Its hypocritical to be calling us "arrogant and rude" when your entire review is scattered with insults and slander. We have told you exactly what evidence you need to provide and you havn't provided it . This could have been resolved weeks ago and the only reason for you to be dragging it out as far as we can see is because its a false claim. Your entire review is built upon an unproven accusation.

Oceniono na 5 z 5

Easy to follow

Easy to follow, and very good and cheap offers

4 października 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review Jodie we are glad you found the download instructions provided to be easy to follow :)

Oceniono na 4 z 5

Great price, quick response

The price for the product I brought Painter 2019 was very competitive. The access code came thru quickly and when I had a problem with the download it was dealt with within the hour. I would buy from the again.

1 października 2020
Opinia niezależna
Logo Gamers247

Odpowiedź od Gamers247

Thank you for the review, you're welcome back anytime :)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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