Gameloft Recenzje 174

They make it impossible to report a fault. If you can mange to find the form where you can detail the complaint it will always find some issue to say that there was a problem with your entry. If you manage to complete the form that is acceptable it comes up with you have no internet connection try later. The same faults come up time and time again and it takes them months to repair them

They used to make good games, but now they just want cash, I used to like gameloft when i was kid, i played their games every day, but now i realized they just want cash. Their new games are just trash

Shambolic at best. No customer support whatsoever. They do not even have the energy to respond to emails. Forget buying games from this shambles. Don't waste your money

Appalling customer service - non-existent - takes your money and runs. No reply and ignored on 5 separate Insta queries and messages, message on twitter ignored, Facebook ignored, joined their forum, then no joy - ignored, their online customer service ticket - no reply, no one replies and the phone line goes to a message saying it is out of order. DO NOT BUY GAMES FROM THIS COMPANY IT DESERVES TO GO BUST.

I always give give stars but i gave three stars after playing my most loved game(total conquest) on mobile... and transcending to Android only to find out it's online... why?

Kein Kundendienst. Kein unlock Code für Nokia 105 bekommen.

Spiel für 4,99 gekauft - nicht erhalten.

This is the worst customer service team I had ever come across. I am an Indian and haven't had such a poor experience, even with a very local and cheap customer care.I have always received a generic statement, although the entire scenario is well explained. On the second attempt, they only revert about half of your concern and ignore the remaining half. The worst part is that you will only get a response, once you send a reminder. All the above mentioned statements are not vague. I have had numerous examples still saved in my inbox as proof and a few escalated on social media as well.

Ich bin sehr zufrieden . Asphalt 8 Airborne ist ein Hammer Spiel und es fesselt mich täglich mehr als 2 Stunden . Das letzte Update hat einen neuen Rennmodus mitgebracht, absolut genial .

Das mein Spiel immer wieder mal abstürzt, ok. Aber wehe der Gameloft Server crasht bei dir. Bei mir tat er das und alles, was ich im Spiel (MC5) kaufte, war futsch. Der Spielfortschritt, Geld, Credits, etc. Schrecklich. Kundendienst? Vorgeschriebene Mails! Telefon? Sagt, schreibe eine Mail!
WAS FÜR EINE FIRMA IST DAS?

If I could give negative stars I would! They do not make people follow their terms of use therefore you have all these players that use cheats to get ahead and then bully everyone else (March of empires) everytime someone reports some one else for cheating they blow you off as if you don't know what your talking about when in fact you are with these people every day they take your money and can't even investigate cheating to make the game playable for everyone else shame!

Dodgey as hell. Worst customer service ever! Absolutely no responsibility or accountability. Tried to rectify the situation but the more I look the more I see how many other people they've scammed.

So I received my optus bill with an additional charge of $7.99 for a gameloft subscription which I knew was incorrect as I never download games or use them. so I called the help line 1800 443 881 and spoke to a woman who said sorry "I'll black list your number and cancel the subscription" and then I asked to be reimbursed for the subscription fees she said "you'll have to get a refund through your phone company" so I called optus then they said "no that's through game loft" I went back and forth between the two. The gameloft help line was useless I figured at least I won't be charged again that's fine. Then my next phone bills comes... I'm charged $7.99 again! So I call the help line listed on the website.. It's disconnected then find the helpline listed on my phone bill first time I call unavailble
Second time the woman said the same "i can black list your number and cancel the subscription and I said well that's great but I've been told that last Time I rang a month ago and still got charged this month. I'd also like to be refunded for the past 3 times you've charged me she said no you need to do that through optus I said we'll no optud has told me you need to that on your end. (I gave up the staff are incompetent and just say the same thing but don't resolve any issuues) I ask what's your name so I know who to speak to if I need to call again? She says I'm really sorry mam I'll black list your number have a good day' so again more persistently I ask what's your name so I can speak with you next time? She says bye have a nice day and hangs up clearly not wanting any responsibility. I call back and it's unavailbe. Dodgey company issue not resolved. Pretty damn annoyed.

They blocked a possibility to install their old games from Google Play on all phones! Payed games, as well.

Det er svindel og humbug. Min søn har fået min gamle telefon, som er blevet nulstillet osv og startet på ny. Skal lige siges, han har ingen abonnement eller simkort, kun et datadelingskort. På selve telefonen ligger der åbenbart nogle faste spil fra Gameloft. Pludselig modtager han en sms hvori der står han har købt et spil til 30 kr. (Vi køber kun spil på Google Play, som kræver kode) Jeg prøver at ringe til den nr i sms'en, men virker ikke, så finder jeg et Nummer på nettet 8082-0062 ringer til det, kommer til at snakke med en ung mand, som ikke forstår mine spørgsmål og han snakker virkelig meget dårlig dansk. Da jeg beder om en der kan tale dansk og forstå mit spørgsmål, lægges der på... Følgende gange jeg prøver at ringe op igen, bliver der blot lagt på. Kontakter mit teleselskab og forklare det hele til dem... Vi blev anbefalet at blokere nummeret og nu har jeg slettet de apps fra Gameloft. Men tjek lige jeres telefoner om der ligger spil fra Gameloft (Spiderman, Mickey Mouse og et bilspil) er de der sket dem, for pengene bliver trukket fra jeres regning...

Hello gameloft,

My grandmom has by mistanke had an mothly sms suscription on games by sms, which cost her 50 kr. Around 7 euro each month. She hasn't been able to cancel that suscription the way you have described it should be canceled and I haven't been able to do so to. She has suscibed for that sms service for a very long time without getting anything for a long time now, i really hope you can help, cancel this suscription right away.
Look forward to hear from you.
/Christoffer

SVINDEL!!!!!!! - jeg modtager pludselig 2 sms om køb af nogle Tokens hos Gameloft til 75 kr.
Problemet er at jeg ikke har købt noget, men nu hæver de pengene via mit teleselskab.
De påstår også at der ikke er nogen fortrydelsesret??? og det nr. de vedhæfter (80886769) eksisterer ikke???
Jeg har skrevet til Gamelofts Marketing & PR Managere flere gange men får ingen svar.
Jeg kan læse mig til at Gameloft lavede samme nummer i 2016 hvor de blev meget udskældt i pressen.
Nu prøver de åbenbart til igen.!!!
Jeg er rasende over at det kan lade sig gøre og at det er umuligt at komme i kontakt med dem.

I like asphalt 8 very much. Will try 9 after this.

I like most of the gameloft games. They create quality games.

Har ikke købt noget, men de trækker bare pengene.

Rent bedrageri. Min kone har for anden gang modtaget en besked fra gameloft, at hun har købt et spil hos dem. Hun har ved handelen fraskrevet sig en fortrydelsesret. Hun er 64 år og spiller ikke, har aldrig brugt internettet på telefonen. To gange 30 kr som gameloft bare hæver på kontoen og ingen mulighed for at kontakte den på telefon. Hold jer langt væk fra gameloft. Vores telefonselskab kan ikke stoppe at gameloft hæver pengene og beder os kontakte firmaet, hvilket er umuligt, da de ikke har et telefonnummer der bliver besvaret.

Giver ingen mening at man bruger 500kr+ på spil der ikke virker efter man køber.

jeg har ikke købt noget hos dem, jeg har ikke bestilt noget hos dem, jeg har en gammel nokia fra stenalderen, så bruger ikke den slags services som de tilbyder.. alligevel er min mobilregning nu blevet tilskrevet med 7 x 30dkk = 210, som er prisen på 7 køb af det samme spil.

Det hele starter med at jeg får beskeder om et køb på 30dkk, og hvordan at jeg har frasagt mig fortrydelse retten under køb, jamen jeg har jo ikke lavet noget køb tænker jeg, prøver at ringe til det nr der kommer i den besked med køb, men det er et ugyldigt nr. I løbet af natten mens jeg sover, har jeg fået de samme beskeder med køb 5 gange, men tænker at selvom det jo er en fejl, så kan det aldrig blive en fejl på mere end de 30 kr, for ingen steder er da så korrupte at de begynder at hæve det beløb flere gange (da en reel kunde, jo heller ALDRIG vil købe det samme spil mere end en gang) nu har jeg så fået hævet 210dkk i alt, for et spil jeg ikke har, eller har bedt om, det er da det vildeste tyveri, og også sådan jeg har tænkt mig at behandle det, så såfremt de ikke svare på facebook, mail eller her, så bliver mit næste skridt en politi anmeldelse, da det jo helt sikkert bliver takseret som tyveri!