Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful whe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everyone who has been through IVF knows it can be very overwhelming dealing with all the different entities that need to collaborate. The clinic, the labs, the pharmacy, financial department etc etc.... Zobacz więcej
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Tiffanie Beckles was an absolute pleasure to work with! She took her time explaining the entire process and pricing with my wife and I and answer all of our questions promptly! She also was very knowl... Zobacz więcej
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We are truly grateful for the care and support we received from Future Family. A special thank-you to Mr. Curtis Feimster, who guided us through every step of the loan process with patience, professio... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- www.futurefamily.com
4,8
Doskonała
559 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
5 star review 2 years ago turned to 1
At first I would have given this company 5 stars. The loan process was easy in 2022 and I had my daughter in 2024.
But now…. I can’t get anyone on the phone or get a response to my emails for a payoff letter (something I needed quickly). One… that should be available to you in the dashboard portal at all times, two there should be a way to speak to a representative on the phone during business hours.
7 maja 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you for sharing your experience, and congratulations on the arrival of your daughter! We’re truly honored to have played a part in your family-building journey.
We're sorry to hear about your frustration in obtaining a payoff quote. While our records show we responded to your request the same day it was received, we understand that timely access and clear communication are critical, especially when time-sensitive needs arise.
We’re currently reviewing how we can improve responsiveness through our dedicated Client Success phone line and hope to have updates soon. In the meantime, our recent email included a link to schedule time with a Client Success representative at your convenience, a helpful tool we encourage you to use if further assistance is needed.
We never want our customers to feel unheard, and your feedback is invaluable as we work to ensure a better experience for everyone.
Family Vibes 💖
I honestly did not expect my finance company to be one of the best parts of my journey! From the very beginning, before I signed any contracts, I had an accurate quote of my loan amount and monthly payment. I am a natural skeptic and this was very important to me! I had the direct cell number to MY Future Family rep, Curtis. Curtis explained the process, the contract, and the benefits of Future Family so eloquently. He walked me through my portal, how to pay my providers, and how to make my monthly payments. Any time I have a question or concerns I call or text Curtis. As an infertility patient I have grown accustom to waiting days and days to hear back from providers. But Curtis picks up the phone every single time I call. He has responded to my messages within minutes. At one point I was waiting and waiting and worrying and worrying about a refund. I finally called Curtis and asked for his help. He told me he would get someone on it right away. The relief I felt to know I had someone working for me personally was so meaningful! My refund hit two days later. We have had such pleasant conversations and I just love talking with him. He is always rooting for me. In this emotionally complicated time I am so grateful to have peace of mind with Future Family.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od Future Family
Wow! Thank you so much for sharing this! Your message truly means the world to us. We’re honored to be a part of your fertility journey, and it’s incredibly moving to hear that Curtis has been such a steady, supportive presence for you. He genuinely cares, and your words perfectly capture the kind of experience we strive to offer every family we work with.
In such an emotional and complex time, knowing that you feel peace of mind and trust in us is the highest compliment we could receive. We’re so grateful for the opportunity to support you, and we’ll continue cheering you on every step of the way.
Curtis is excellent to work with
Curtis is excellent to work with! He made the process of understanding the loan terms, the benefits of using future family, and accepting the loan a seamless process. He even set up my loan on a holiday when I found out last minute we needed the money the next day.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words! We're thrilled to hear that your experience with Curtis was such a positive one. He's a true professional, and it means a lot to know that his dedication, especially going the extra mile on a holiday, made a difference for you. Helping families navigate their fertility journey with ease and support is exactly what we’re here for. Wishing you all the best on your journey!
Curtis is the best!
Curtis is the best!! He is so easy to work with and genuinely cares about helping make this process as smooth and stress-free as possible.
1 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words! We’re thrilled to hear that Curtis had a positive impact on your experience. We’ll be sure to pass along your appreciation—he’ll be delighted to hear it! We are here to continue to support you on your fertility journey!
Curtis for the win!
Curtis is absolutely amazing! We have worked with him twice now, and each time he treats us like old friends. Very speedy and always beyond helpful. He also checks in often and has the best customer service. We just love him!
21 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words about Curtis! We’re thrilled to hear that he has provided you with such an amazing experience—not once, but twice! Curtis truly embodies the kind of customer service we strive for, treating clients like old friends and going above and beyond to ensure a smooth process. Your appreciation means the world to us, and we’ll be sure to share your wonderful feedback with him.
DO NOT DO IT
DO NOT DO IT.
I recommend prosper. I reached financially hardship and emailed them help for 1 month. Prosper gave me a whole year to cut my bill in half with no penalty or extra interest.
Future family has not responded to me in 2 months they don’t even have a phone.
If you are having technical problems as well they blame you, they won’t even bother to make a solution. They really don’t help.
They are rude me and my clinic.
3 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Hi there! We looked into your account and our team reached out a while back via text and voicemail. We'd love to connect with you to work on a resolution for you. Please contact our Client Success team at your earliest convenience.
Jakie has been incredibly helpful
Jakie has been so amazing, she made this process do easy and stress free. She was able to answer all of my questions! Highly recommend!
14 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words and glowing feedback! We’re thrilled to hear that Jackie was able to make your experience so easy and stress-free. She takes great pride in providing exceptional service and ensuring all questions are answered thoroughly. We’re so grateful to have you as a valued customer!
Natalie was a godsend
Natalie was a godsend. She was very clear, quick with responding, and answered every question we could think of. If you’re feeling lost or hopeless in the process, give FF a call and ask for Natalie! You won’t be disappointed.
5 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words about Natalie! We’re thrilled to hear that she was able to provide you with the clarity and support you needed throughout the fertility financing process. Your feedback reaffirms the dedication that Natalie brings to her work day in and day out. We’ll be sure to pass along your wonderful compliments to her! If there’s anything else we can do for you, don’t hesitate to reach out.
Future Family Wants to Help You Grow Your Family!
The team at Future Family have been truly wonderful; Jackie M. has been a true blessing, between the hundreds of questions, to helping out with getting our funds to help with medication! Jackie is an excellent show of what Future Family is! If you are scared or hesitant, it does not hurt to call and take the next step.
27 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words! We’re absolutely thrilled to hear about your positive experience with Jackie and the Future Family team. Jackie truly embodies our commitment to supporting and guiding families every step of the way, and we’re so grateful to have her on our team. We’re honored to be part of your fertility journey. Wishing you all the best, and thank you for trusting us!
Curtis Feimster is a 10/10!
Curtis Feimster is amazing to work with! He is so caring, efficient, and answered all my questions. He’s there whenever I need him and has made this process so easy. I would recommend him and Future Family to everyone I know. I am so grateful I found them and especially grateful that I was paired with Curtis as my financial specialist!
3 lutego 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words! We absolutely love to hear that you had such a positive experience working with Curtis and Future Family. We take great pride in providing caring support, and we’re thrilled that Curtis was able to make a positive impact on your journey. Your recommendation means everything to us, and we’re so grateful to have been a part of your process. Wishing you all the best, and please don’t hesitate to reach out if you ever need anything!
Omg Guys CURTIS IS THE ABSOLUTE…
Omg Guys CURTIS IS THE ABSOLUTE BEST!!!! He’s fast and very responsive.. HAS TO BE THE BEST ADVISOR THAT FUTURE FAMILY HAS!!! ME AND MY FAMILY LOVE HIM TO PIECES…IM SO HAPPY HE WAS ABLE TO GET US THE FUNDS WE NEEDED TO COMPLETE OUR FAMILY.
25 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Wow, thank you so much for your incredible review! Your excitement and kind words truly made our day. We’re beyond thrilled to hear how much Curtis was able to help you and your family. Helping families like yours is why we do what we do, and we’re overjoyed to have played a part in your fertility journey.
Thank you for trusting us and for sharing such a heartfelt review. If you need anything else, we are here to help!
Curtis was not only helpful but truly…
Curtis was not only helpful but truly amazing every step of the way. He was very patient with my questions And took the time to help us by text, phone call and email. He Expedited the process in a timely manner for multiple transactions that we had to do. I am so thankful for his help and for future families.
22 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your thoughtful and kind review! We’re thrilled to hear about your positive experience with Curtis. Providing exceptional service and ensuring our customers feel supported every step of the way is our top priority, and we’re so glad Curtis was able to make that happen for you.
We’re grateful for the trust you placed in us with your fertility journey and are delighted we could assist you. If there’s anything else you need, please don’t hesitate to reach out.
Easy and nice!
Curtis was very personable and very easy to talk to. My husband and I felt very reassured with our decision to use Future Family.
13 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind feedback! We're delighted to hear that Curtis made you and your husband feel comfortable and reassured throughout the process. Providing personalized and supportive service is at the heart of what we do at Future Family, and it's wonderful to know Curtis was able to make such a positive impact. Wishing you all the best, and thank you for trusting Future Family!
Curtis Feimster is fantastic person!
Curtis Feimster is fantastic person!
He helped me all the way through loan process which made me very comfortable!
If you need fertility treatment but in financially difficult, future family and Curtis is the one!
Thank you Curtis and future family!
16 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Curtis made your loan process smooth and comfortable. We are honored to be a part of your fertility journey. Wishing you all the best, and thank you for trusting Future Family!
I just wanted to share how great our…
I just wanted to share how great our experience was with Future Family. From the start Matt made the process very easy and clear to understand everything. Rachel was a true blessing along the way with continuous follow ups and answering any questions that may have arose about my health and care. I am happy to say we are currently pregnant with our first child from using IVF after 3 years of unexplained infertility. I highly recommend Future Family to anyone looking for assistance with starting a family!
11 stycznia 2025
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for sharing your wonderful experience with Future Family! We’re overjoyed to hear that our team made your journey smoother and provided the support you needed at every step. It’s truly inspiring to know that we could be part of your path to parenthood after such a challenging journey.
Congratulations on your pregnancy — what an amazing milestone! Your recommendation means the world to us, and we wish you and your growing family all the best in this exciting new chapter.
Curtis was extremely helpful in the…
Curtis was extremely helpful in the process for financing. We began the process with him and then made a pivot to make an initial payment out of pocket instead of financing because that was best for our family. When we had to go for a second round and needed the financing for sure this time Curtis was still there to help and was extremely responsive and helpful getting all of our questions answered. Appreciate his patience and definitely feel like he’s someone that’s got your best interest. Not just pushing you into a loan you might not need.
10 grudnia 2024
Opinia niezależna
Odpowiedź od Future Family
Thank you for sharing your experience and kind words about working with Curtis! We’re so glad to hear he was able to provide the guidance and patience you needed, ensuring that your family’s best interests were always the priority.
It’s wonderful to know that he could support you through both rounds of your journey and make the process as smooth as possible. Your trust and appreciation mean a lot to us, and we’re here for you every step of the way.
I was referred to Future Family by my…
I was referred to Future Family by my fertility specialist at the start of my IVF journey. I wasn’t sure what the fertility coaching program entailed, but when I learned more from one of the Future Family reps I immediately signed up. The IVF process can feel incredibly overwhelming to go through the first time. Time spent with the fertility specialist at appointments is so brief it’s difficult to ask all the questions. The availability of staff to answer questions after appointments is also limited which can add to feelings of anxiety and uncertainty. Having a fertility coach to text or call on most days/times with any questions or concerns that arise has been incredibly helpful for me, to say the least. I feel so lucky I got matched with Jen. She helped explain the whole IVF process in detail (not just what to expect with the meds calendar but how I could expect to feel at each step), has been available to answer any questions, coached me through the injection process, has checked in on me and has been an overall saving grace for me. It’s an extremely small cost for something that can provide a great ease of mind. I would highly recommend.
10 czerwca 2024
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for sharing your experience with Future Family. We’re thrilled to hear that Jen and our care program provided the support and reassurance you needed during your IVF journey. Knowing we could help make the process less overwhelming means the world to us.
Your kind words and recommendation inspire us to continue supporting others on their path. Wishing you all the best as you move forward!
The customer service from Curtis was…
The customer service from Curtis was fantastic. He was patient, understanding of my situation and flexible and he was friendly. He worked with me thoroughly til we reached a solution and agreement.
30 grudnia 2024
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Curtis provided you with such outstanding service. His patience, understanding, and dedication to finding the right solution for you truly reflects the care we strive to offer every customer.
Your kind words motivate us to continue delivering exceptional support, and we’ll be sure to share your feedback with Curtis—it will mean a lot to him. We’re grateful for the opportunity to assist you and look forward to supporting you further as needed!
We have had such a great experience…
We have had such a great experience with Future Family and we are just now starting the IVF process. Our financial girl Jackie and Nurse Rachel have been absolutely amazing!! We highly recommend using future family!
30 grudnia 2024
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Future Family as you embark on your IVF journey. Jackie and Rachel will be delighted to know how much their care and support have meant to you—they truly go above and beyond!
Your kind words and recommendation mean the world to us, and we’re honored to be a part of this important chapter in your life. Wishing you all the best as you move forward with the IVF process—we’re here to support you every step of the way!
Curtis was amazing!
Curtis made my experience comfortable, stress free and seamless. It felt like I was talking with a friend who truly cared and wanted to help me during this stressful time in my life. He provided all of the information that I needed and also answered multiple follow up questions throughout the day. I cannot thank him or Future Family enough for what you do.
18 grudnia 2024
Opinia niezależna
Odpowiedź od Future Family
Thank you so much for your heartfelt feedback! We are truly touched to know that Curtis could help make this experience comfortable and stress-free for you. It’s always our goal to provide the kind of care and support we'd want for a friend, so hearing that it felt that way for you means the world to us. On behalf of Future Family, thank you for allowing us to be part of your journey—we’re here for you every step of the way!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.