Futons 247 Recenzje 

370
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Zobacz więcej

Oceniono na 5 z 5

I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z łóżkami
  3. Sklep z wyposażeniem sypialni
  4. Sklep z meblami sosnowymi
  5. Sklep z sofami

O Futons 247

Napisane przez firmę



About Futons 247

Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.

We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.

Our Mission

Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!

Shop at Futons 247
The Futon Blog
Instagram
Facebook
Pinterest

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

370 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(370)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Super brilliant product and service

Super brilliant product and service. Peter was fantastically helpful on the phone to answer all my queries.

17 lutego 2024
Logo Futons 247

Odpowiedź od Futons 247

Hi Connor,

Thank you for leaving a review - I will make sure your kind words are passed on to Peter.

All the best,

Ellie

Oceniono na 5 z 5

Great quality at a good price

Useful initial discussion about size and usage, then delivered pretty quickly once ordered.
Futon looks and feels well made, obviously it's early days but it's comfortable to sit on and feels firm enough for a good nights sleep!

17 lutego 2024
Logo Futons 247

Odpowiedź od Futons 247

Hi Andy,

Thank you for 5 stars! We're thrilled you're loving your futon so far.

All the best,

Ellie

Oceniono na 5 z 5

Can't fault it. Would use again.

Excellent range of options on their website. Really good communication. Delivered on time. Quality seems excellent. The futon is exactly what we'd been looking for.

17 lutego 2024
Logo Futons 247

Odpowiedź od Futons 247

Hi Sarah,

Thank you for leaving such a lovely review - we really appreciate you taking the time to do.

All the best,

Ellie

Oceniono na 5 z 5

Shopping experience

Shopping experience, product knowledge, & delivery were all fab!

26 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Denise
Thanks for your kind review and for choosing the Futon Shop for your purchase.
Peter @ The Futon Shop

Oceniono na 5 z 5

Excellent communication

Excellent communication, great product, good price. Ordering process was smooth, delivery in good time and definitely the most comfortable futon mattress I’ve ever slept on!

19 stycznia 2024
Logo Futons 247

Odpowiedź od Futons 247

Hi Janis.
Thanks for your lovely feedback, pleased to hear your purchase all went smoothly.
Peter @ The Futon Shop

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service, from the first call of enquiry, to delivery. A small family business that pull out all the stops so that you have a great product and a great buying experience.

10 stycznia 2024
Logo Futons 247

Odpowiedź od Futons 247

Really appreciate your review ND, pleased that your new futon mattress found is lovely new home. Peter @ The Futon Shop

Oceniono na 5 z 5

Great Service 5 ⭐️

Peter was very helpful and helped me with an exchange over the Xmas period, highly recommend.

5 stycznia 2024
Logo Futons 247

Odpowiedź od Futons 247

Thanks very much for your review, we'll always try and help, even over Christmas!

Oceniono na 5 z 5

Best customer service experience I've ever had and excellent quality product.

Best customer service experience I've ever had! Excellent quality futon bed roll. 5 stars all round! I had last minute Christmas guests and needed to organise last minute sleeing arrangements. After reading the reviews for futon247, I decided to call to ensure the futons would be delivered in time for Christmas and Peter was SO helpful and kind and reassuring. As promised, my 2x monk futon bed roll arrived the next day, delivered by Peter himself! I was completely blown away! THANKS so very much Peter for being an absolute legend - you ROCK! You singlehandedly saved Christmas for my family and I. My guests slept so well and gave the futons 5 stars for comfort🌟 🌟 🌟 🌟 🌟

20 grudnia 2023
Opinia niezależna
Logo Futons 247

Odpowiedź od Futons 247

Hi AmySparkle!
Thank you for such a glowing review, I know we got these Monk bed rolls to you literally last minute so I'm so pleased to read that they did the job well for your Christmas guests, thanks for choosing us at Futons 247 and best wishes for 2024.
Peter @ The Futon Shop

Oceniono na 5 z 5

Satisfied customers

We are delighted with our new futon. It looks great and our guests are sleeping comfortably. We were able to discuss delivery personally with Peter, who was very helpful and made sure it arrived on time for Christmas.

27 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Linda,

We're thrilled you're loving your purchase, and thank you for taking the time to leave such a kind review.

All the best,

Ellie

Oceniono na 5 z 5

The company went above and beyond

The company went above and beyond to change delivery and get the delux monks bedroll to my son on a suitable day, even phoning while on holiday to sort out my mess.

30 października 2023
Logo Futons 247

Odpowiedź od Futons 247

Wow! What a lovely review - thank you so much

Oceniono na 5 z 5

Good communication

Good communication, rang to schedule a delivery date, rang again on the day shortly before to confirm delivery details.

15 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Joe - thank you for 5 stars!

Oceniono na 4 z 5

Helpful customer service …

Very helpful information from the lead representative at the other end of the phone. I had to ring up twice with a query and both times got straight through.

8 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Barbara,

Thank you for taking the time to leave a review.

All the best,

Ellie

Oceniono na 5 z 5

EXCELLENT SERVICE

Peter provided excellent service! He went above and beyond to purchase an item for me and kept me updated on the order's progress on a weekly basis. When the item finally arrived with issues, Peter took it upon himself to fix the problem. I would give Peter's service a perfect 10 out of 10! Would 100% purchase from them again in the future.

8 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi K.L,

WOW! what an amazing review - thank you so much! I will make sure your kind words are passed onto Peter and hopefully we'll see you again soon.

All the best,

Ellie

Oceniono na 5 z 5

Excellent company to deal with

Excellent company to deal with. Good, friendly communications with regular updates from Peter, over a very small delay in delivery. The futon is comfortable and seems very well made. I'm so glad I found them online when searching for a futon using natural materials.

8 grudnia 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Susan - Thank you for 5 stars!

Oceniono na 5 z 5

Best company for beds!

Bought 3 beds over 3 years from this company, excellent customer service, friendly, reliable and the beds are great. I wouldn’t go anywhere else for a bed!

25 listopada 2023
Logo Futons 247

Odpowiedź od Futons 247

Hi Sachi,

Wow! Thank you for being such a loyal customer, we really appreciate it.

Best, Ellie

Oceniono na 5 z 5

Excellent Service

I had a fantastic customer service experience with Peter! I searched for an item I couldn't find directly from the brand. After a few hours of searching, I stumbled upon an e-commerce (Futons 247) store that sold the item and gave them a call. Peter picked up the phone and was incredibly informative and helpful. The purchasing experience was even better because Peter followed up with emails and phone calls. After a few weeks, the item arrived at the store, and Peter kept me in the loop about any issues. He went above and beyond to ensure I was happy with the item, taking care of everything himself. I couldn't have asked for a better experience!

20 listopada 2023
Opinia niezależna
Logo Futons 247

Odpowiedź od Futons 247

Thank you so much for leaving such a detailed review, we really appreciate you taking the time. I'll be sure to pass your kind words on to Peter.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej