Went to purchase a skoda and ended up purchasing a vey high spec voltswagon tiguan allspace. Doug was honest and open at all times whilst viewing the vehicles.the purchase went smoothly from start to... Zobacz więcej
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Had the worst experience ever. They lack customer service and there's a particular receptionist there who is rude and lacks empathy. After purchasing a car from them within 2 weeks the car battery nee... Zobacz więcej
Jordan at fusion motors was very helpful from start to finish. Made sure everything was in top condition ready for the car to be driven away.
Purchased a Seat Ateca from Fusion Motors. Was dealt by Ali - Great service; kept me updated along the way. Will highly recommend. Thanks
Informacje dotyczące firmy
Napisane przez firmę
Fusion motors started its journey as a family business back in 2011 with great passion for cars. Based in Essex, we have supplied quality used cars to customers across the country for many years. Convenience is key as a vehicle owner, which is why we strive to provide anything you could possibly need throughout your time as a driver. Once you find the vehicle of your dreams, we can offer you a flexible finance plan with minimal deposits, low monthly payments and APR. We're here to make sure that your car spends most of its time on the road and as little time as possible in the garage. So, all our car comes serviced up to date, minimum 6 months MOT, 12 months AA breakdown cover, Free HPI checks, Free mileage checks, 75-point mechanical checks including all cars PDI inspected. We prepare all our cars to the highest standard to meet expectations of most demanding customers. Explore our services and stock online or pay us a visit in person. It's very easy to reach us, we are in Purfleet on the London Road. Our forecourt can be accessed from all the vital transport links; including the A13, A12, and the M25 (you can find us just fifteen minutes from Junction 30/31). Simply enter our RM20 3LL postcode into your Sat Nav or call us on 01375 470194 / 01375 511 114 for directions or to discuss any vehicle you are interested in, and we'll be happy to help. If you are unable to make it to view a prospective vehicle then why not ask for a personalised walk-round video.
Dane kontaktowe
Baymanor Lane, RM20 3LL, Grays, UK, Zjednoczone Królestwo
- 01375 470194
- sales@fusionmotors.co.uk
- www.fusionmotors.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Daren was very helpful with getting my…
Daren was very helpful with getting my new s6 dream car of mine thank you!!
AVOID!!!!!!!!!!
AVOID!!!!!!!!!!
If your looking to purchase an unroadworthy motor, then these are your guys! Sold me a Ranger that was unsafe & dangerous to drive, took it to a mechanic & it had multiple issues with it, literally broke down the day after I bought it, returned it within 4x days & he had it back up on the website the next day, clearly it hadn't been fixed, so god help the next buyer. Absolute cowboys running a quick turn around dealership with zero concern for customers safety looking at the other reviews I should have listened more to the bad feedback rather than hoping for the best & thinking they were exaggerating, well we're NOT, go somewhere else guys it's not worth the hassle & stress
5 Star without a doubt!
Darren was ace! From start to finish Fusion Motors was super easy to communicate with, they are honest and get things moving quickly, clear info given, no messing about or pushy like sone places can be! Really top bloke.
Darren was mint he was all over everything, if I had any questions he was informative and clear, was not pushy in the slightest and made me feel very comfortable. The lad that delivered the car was polite, professional and even parked the car on the driveway for me, spot on service.
You can trust this company 100%, I’ll be honest I don’t ever leave reviews but this deserved one.
They also work with a great finance company, who are equally as brilliant as them, this company does not “bend you over” and they give you a very fair deal, couldn’t be happier.
Thanks team!
Jack G
Great Experience
Really Helpful, no hard sell, quick turnaround getting the car ready and paperwork all done efficiently. Free MOT every year great wow factor from the company. Thanks Doug and Darren for all your help great local company.
*** AVOID LIKE THE PLAGUE!
*** AVOID LIKE THE PLAGUE!! ***
Sold a car that ia completely unfit for purpose to a family with a new born baby!
Said would change timing chain before purchase then said had been checked and didn't need changing. So didn't do it! No proof of other works needing doing being completed.
Within 2 weeks of owning car tubo blew up. Not fixed with genuine Landrover parts. Caused further problems. And now have had a approved Landrover garage appointment at it and they have advised the car has more problems than what is worth and will not be covered by warranty.
Communication with the garage has been abysmal! Never call back or reply to messages.
Now going to trading standards to attempt to get the money back.
Please avoid and listen to the reviews. I wish I had before we purchased.
Now left with 4 children in the middle of the holidays with no car!
Great customer service
Great customer service, personable and attentive. coffee is ok too.
Amazing experience
It was an amazing experience purchasing my new car. Dough listened to what was required and found a lovely car that suited my requirements. He made the experience very easy to purchase a new car and I was very pleased with the new car!
AVOID AVOID AVOID
AVOID!!!!!!!! AVOID!!!! AVOID!!
I purchased a ford ranger in May. This took around three/four weeks to be delivered due to 'issues' with the vehicle. (Alarm bells). When eventually delivered I thought I had a vehicle of suffice quality, little did I know!
After having the vehicle 1 month major issues became present.
A major oil leak of which me and my daughter had to wait four hours on the road for recovery. After getting this vehicle to a garage they told me the sum is rotten, clearly a patch up was carried out before the purchase (sumps don't go rotten on one month)
The engine light for drivetrain was also present. This garage said it needed a ford specialist.
After ford checking the vehicle over the issues were astonishing I list.
Two leaking shock absorbers
Faulty battery
Leaking intercooler
Rotten sump
AC broken (sold with AC!)
How did this pass the MOT? No advisories no previous fail before pass consideration and oil leak and leaking shocks??! Hmmmmmm fudged come to mind 🤔.
My business has now been without this vehicle for 7 weeks and this ordeal has cost me £0000's already with the likes of hire vehicles etc. this has now cost me no ends of stress.
All I have asked of this garage is to pay for the repairs and they are clearly not replying to ZUTO. I was hoping on writing a good review for good aftercare but clearly not the case. Guys you still have a chance to redeem yourselves so do the right thing. The ball is now rolling with citizens advice, trading standards and the financial ombudsman service.
DARREN you star!
DARREN you star!
Thank you so so much!!
Super helpful and looked after uswel, didn’t know much on cars and shared his knowledge and helped me choose the right car for me and budget. Great service! Very friendly.
Made buying a car stress free and good fun.
So again thank you fusion motors you are amazing!
Left exceedingly Happy!
Devon ( like the place )
5 star to Doug
5 star for Doug at Fusion Motors was so helpful with my Husband Medi to buy a car.
Doug got everything done so fast.
We appreciate all the help Doug gave us today.😊
Doug was nice and helpful.
Doug was nice and helpful.
He was knowledgeable about the car and explained all the options patiently
Darren’s help was and positive attitude…
Darren’s help was and positive attitude during the process was admirable. Amazing guy!
Amazing service 👍
excellent service
Poor experience of Fusion motors
This is my experience of Fusion motors, I purchased a BMW in February 2024, I viewed the car it required some attention but I was told to drop it back and they would do it.
It required 2 new tyres the oil light was on and it had scuffed wheels. I bought it on the condition these items were fixed.
I had to drop it back to the garage to have these repairs it was about 60 miles round trip.
After they had carried out the repairs 2 weeks later I was told to collect it, on arriving I noticed it had a dent in the back which wasn’t there when I dropped it off. So I didn’t take the car and went back empty handed until this was fixed. By this time I hadn’t really driven the car only a short test drive in 30mph areas.
After collecting the car another 60 miles, I noticed on the way back a vibration underneath so I dropped it to a local garage which told me it had buckled wheels. I then contacted fusion motors and I was told I could have done this! Really … After a bit of a discussion they agreed to take a look. So I dropped it back another 60miles. I then waited 3 weeks for them to sort it out, they gave it to a 3rd party to sort out after an inspection the car had 3 buckled wheels, makes me think was the car even inspected properly. I was told to collect the car on bank holiday Monday I arrived at 3pm to collect the car after having the work done and no one was there ! I had travelled with my wife and 5 year old to collect as pre arranged and no one was there this journey took nearly 2 hours ! On the Tuesday I told them I wanted them to deliver the car as I wasn’t going up and down any more. It was delivered on the Wednesday. This would have been the end of it but alas no …. The car was delivered with an extra 450 miles on it , no fuel damaged front number plate and 3 out of the 4 wheels have chips on them I’m not sure where to go from here. My experience was not good, to me they were just interested in the money and selling the car, I had lots of trouble getting them to answer the phone when there was a problem and no one would phone me back. When they delivered the car back they didn’t even spend time walking round it with me to make sure it was ok , literally dropped the keys and ran saying I have a driver waiting must go can’t stay. Extremely unprofessional and this was the guy that sold it in the first place.
If it was me looking at cars again I would AVOID at all costs…… , I now have a half done car which I will get sorted out locally by professionals at my expense.
Customer service
The service was on point
The service was on point. i bought a civic which was in excellent condition. Making my future purchases from the same place!
the service was really good
the service was really good. the best i have ever got
The experience was impeccable and the…
The experience was impeccable and the staff were incredibly helpful and supportive. I went in there and they helped me immensely. Would recommend!
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