Furniture Village - FC Southampton Recenzje 

2840
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Wynik TrustScore: 5 na 5

4,9

West Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the sale to the day of delivery everything was prefect. Clear communications through out and on the day of delivery Tony and Marcus was so helpful and the work effort they gave was second to none... Zobacz więcej

Oceniono na 5 z 5

Tony and Marcus went above and beyond to make sure our delivery ran as smoothly as possible. Very professional polite and knowledgeable. Can't thank them enough.

Oceniono na 5 z 5

Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my n... Zobacz więcej

Oceniono na 5 z 5

We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... Zobacz więcej


Informacje dotyczące firmy


Dane kontaktowe

  • West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(2840)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 62 222

Napisz recenzję
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Oceniono na 1 z 5

I had a message back from furniture…

I had a message back from furniture village I sent back what they asked for and have heard nothing from them 😞

27 sierpnia 2026
Opinia niezależna
Logo Furniture Village - FC Southampton

Odpowiedź od Furniture Village - FC Southampton

Good morning, I’m sorry to hear you haven’t received a further response from us. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Oceniono na 5 z 5

Both Mac & Scott were absolutely…

Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my new corner sofa fits perfectly in my living room.
No negative comments 100% customer service. Would recommend Furniture village to friends and family.

22 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Slumber sofa set

Looked all over online for a good 2 seater and a 3 seater sofa bed set
Other websites were "cheap" or too expensive
Furniture village was not the cheapest but a fair price for what it is and very glad we made that choice!
The delivery guys Mac and Scott were on time, well presented and left everything clean and tidy, also took all the packaging with them!

22 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

The delivery guys

The delivery guys, Luke and Rich were great, careful and quick. Really pleased with FV and would definitely purchase from the again. Karen

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

We were a bit nervous ordering from…

We were a bit nervous ordering from Furniture Village as the independent store we have used closed John Lewis had a very poor selection instore.From the initial contact and ordering ,delivery times everything went well. The sales person in store very knowledgeable.Luke and Rich who delivered our item today was great.Arrived within the time slot given . Recieved a text stating they would arrive within a 20 minute window and arrived on time.Both were polite and professional All packaging taken away with them.I have heard and read reviews of bad service from Furniture Village. In our case everything has been perfect and we are very happy with our new leather sofa.

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

We were first told from the distributor…

We were first told from the distributor what to expect time approximation day before the delivery . Then a text that you could tract how soon the delivery would be done.
Rich and Luke who delivered and assembled our dining table and chairs. Were professional, fast made sure table was level. I was happy with it. Took away all the packaging as well.

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Super polite and helpful guys

Super polite and helpful guys!
Had a couple of questions and problems with quality of the table and chairs delivered. He answered all our queries very fully and professionally and told us very clearly options and next steps
Tha k you for the great service

20 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service from David – highly recommended

We visited Furniture Village today to purchase a very large dining table and were looked after by David Bally, who was absolutely excellent.

David was polite, efficient, knowledgeable and incredibly patient. He took the time to talk us through all the different options available, made some really helpful suggestions and never made us feel rushed or pressured. The whole experience was easy, relaxed and genuinely enjoyable.

A small thing that really stood out was when David noticed we were conscious of our parking time. He told us that if we went over our parking deadline, we should simply come back and see him and, as Furniture Village customers, he would sort it out for us. That level of customer service makes a real difference.

We left extremely happy with our purchase and with the service we received. I would highly recommend Furniture Village and particularly David Bally.

It will certainly be our first port of call the next time we need furniture.

16 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Expectations met

I got the furniture on the day they told me it would arrive.
Those who delivered it were quick at installing the furniture.

15 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing service

Amazing service! We were told exactly day and time of arrival, very small window, and had text and phone call so I knew when they would arrive. Alex and Rich bought sofa in, unwrapped, put exactly where I asked them to put it. Also put down protective floor covering. This is what other delivery companies should aspire to. 10/10 from us.Thankyou

14 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Satisfied Customer

We have used Furniture Village on several occasions over the years & found their products to be of good quality & competitive pricing. Alex & Rich were very polite & careful, they took time to make sure our sofa was installed properly & in the right position. Furniture Village obviously train their staff well

13 sierpnia 2026
Opinia niezależna

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