From the sale to the day of delivery everything was prefect. Clear communications through out and on the day of delivery Tony and Marcus was so helpful and the work effort they gave was second to none... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Tony and Marcus went above and beyond to make sure our delivery ran as smoothly as possible. Very professional polite and knowledgeable. Can't thank them enough.
Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my n... Zobacz więcej
We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a message back from furniture…
I had a message back from furniture village I sent back what they asked for and have heard nothing from them 😞

Odpowiedź od Furniture Village - FC Southampton
Excellent mattress selection
Loads of mattresses to choose from and we settled on a good one. David was really helpful in getting us there, lots of good advice, friendly too, thank you!
Both Mac & Scott were absolutely…
Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my new corner sofa fits perfectly in my living room.
No negative comments 100% customer service. Would recommend Furniture village to friends and family.
Slumber sofa set
Looked all over online for a good 2 seater and a 3 seater sofa bed set
Other websites were "cheap" or too expensive
Furniture village was not the cheapest but a fair price for what it is and very glad we made that choice!
The delivery guys Mac and Scott were on time, well presented and left everything clean and tidy, also took all the packaging with them!
Luke and Rich were prompt and careful…
Luke and Rich were prompt and careful when they delivered our dining table and six chairs. They assembled it all and took away all the cartons. What more could you ask for.
The delivery guys
The delivery guys, Luke and Rich were great, careful and quick. Really pleased with FV and would definitely purchase from the again. Karen
We were a bit nervous ordering from…
We were a bit nervous ordering from Furniture Village as the independent store we have used closed John Lewis had a very poor selection instore.From the initial contact and ordering ,delivery times everything went well. The sales person in store very knowledgeable.Luke and Rich who delivered our item today was great.Arrived within the time slot given . Recieved a text stating they would arrive within a 20 minute window and arrived on time.Both were polite and professional All packaging taken away with them.I have heard and read reviews of bad service from Furniture Village. In our case everything has been perfect and we are very happy with our new leather sofa.
We were first told from the distributor…
We were first told from the distributor what to expect time approximation day before the delivery . Then a text that you could tract how soon the delivery would be done.
Rich and Luke who delivered and assembled our dining table and chairs. Were professional, fast made sure table was level. I was happy with it. Took away all the packaging as well.
Super polite and helpful guys
Super polite and helpful guys!
Had a couple of questions and problems with quality of the table and chairs delivered. He answered all our queries very fully and professionally and told us very clearly options and next steps
Tha k you for the great service
Came on time
Came on time, unpacked carefully and in a timely fashion
Great service from luke and rich
Very happy with the service from luke and rich instalation was smooth and quick would recommend to anyone thinking off buying
Excellent customer service from Natalie
Phoned furniture village after care team this afternoon & spoke with Natalie, who was exceptional, put me at ease immediately, very knowledgeable , quickly directed the follow up service that is required.
The gentleman were polite and very…
Shane and Scott were amazing during our delivery.
They called in advance and arrived on time.
Brilliant service 👍
Excellent Service
Excellent Service Shane and Scott were very professional credit to the company
Excellent service from David – highly recommended
We visited Furniture Village today to purchase a very large dining table and were looked after by David Bally, who was absolutely excellent.
David was polite, efficient, knowledgeable and incredibly patient. He took the time to talk us through all the different options available, made some really helpful suggestions and never made us feel rushed or pressured. The whole experience was easy, relaxed and genuinely enjoyable.
A small thing that really stood out was when David noticed we were conscious of our parking time. He told us that if we went over our parking deadline, we should simply come back and see him and, as Furniture Village customers, he would sort it out for us. That level of customer service makes a real difference.
We left extremely happy with our purchase and with the service we received. I would highly recommend Furniture Village and particularly David Bally.
It will certainly be our first port of call the next time we need furniture.
Expectations met
I got the furniture on the day they told me it would arrive.
Those who delivered it were quick at installing the furniture.
Amazing service
Amazing service! We were told exactly day and time of arrival, very small window, and had text and phone call so I knew when they would arrive. Alex and Rich bought sofa in, unwrapped, put exactly where I asked them to put it. Also put down protective floor covering. This is what other delivery companies should aspire to. 10/10 from us.Thankyou
Satisfied Customer
We have used Furniture Village on several occasions over the years & found their products to be of good quality & competitive pricing. Alex & Rich were very polite & careful, they took time to make sure our sofa was installed properly & in the right position. Furniture Village obviously train their staff well
Delivery
Delivery team were extremely professional, no fuss, no mess
From buying to delivery the service was…
From buying to delivery the service was very good, the delivery by Alex & Rich was excellent
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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