Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... Zobacz więcej
We are extremely happy with the delivery of our furniture. Everything was delivered, assembled and carefully tested to make sure it was working perfectly. Once everything was finished, all the boxes... Zobacz więcej
We had our new sofas deliverd this morning by Shane & Scott, they were both very friendly and polite. A credit to Furniture Village. Tina & Michael Whitlock.
Informacje dotyczące firmy
Dane kontaktowe
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Zjednoczone Królestwo
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We ordered our dining table and chairs…
We ordered our dining table and chairs and was given a 3-5 week delivery time within 2 weeks it was delivered and assembled by 2 lovely men Luke and Rich who were very polite and worked very fast was given 7-10am slot and were here by 8am quickly and efficiently job done will definitely go back to furniture village again
28 sierpnia 2026
Opinia niezależna
Delivery day given then updated to a…
Delivery day given then updated to a time window which on the day the guys arrived within that slot. In fact they arrived within the first 15 minutes of the three hours so this was great and not have me waiting
Polite, tidy and set up item then placed in room of choice so all good 👍
27 sierpnia 2026
Opinia niezależna
Lovely mattress and great delivery team
Scott and Joe delivered our new mattress this morning and were very careful with our property and arrived on time and were very polite. Thank you.
27 sierpnia 2026
Opinia niezależna
Perfect delivery
Luke & Rich were perfect from start to finish. 5 stars guys. Well done
27 sierpnia 2026
Opinia niezależna
Friendly, polite delivery, recommended!
On time, polite, very helpful delivery team of Luke and Rich. Couldn't ask for more. Highly recommended.
27 sierpnia 2026
Opinia niezależna
Scott and Joe were very professional…
Scott and Joe were very professional and helpful and arrived on time
27 sierpnia 2026
Opinia niezależna
Luke and Rich were superb
Luke and Rich were absolutely brilliant. Took a lot of care not to damage anything and were very courteous. They were a credit to Furniture Village and would recommend to anyone.
27 sierpnia 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
I had a message back from furniture…
I had a message back from furniture village I sent back what they asked for and have heard nothing from them 😞
27 sierpnia 2026
Opinia niezależna
Odpowiedź od Furniture Village - FC Southampton
Good morning, I’m sorry to hear you haven’t received a further response from us. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel
Excellent mattress selection
Loads of mattresses to choose from and we settled on a good one. David was really helpful in getting us there, lots of good advice, friendly too, thank you!
23 sierpnia 2026
Opinia niezależna
Both Mac & Scott were absolutely…
Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my new corner sofa fits perfectly in my living room.
No negative comments 100% customer service. Would recommend Furniture village to friends and family.
22 sierpnia 2026
Opinia niezależna
Slumber sofa set
Looked all over online for a good 2 seater and a 3 seater sofa bed set
Other websites were "cheap" or too expensive
Furniture village was not the cheapest but a fair price for what it is and very glad we made that choice!
The delivery guys Mac and Scott were on time, well presented and left everything clean and tidy, also took all the packaging with them!
22 sierpnia 2026
Opinia niezależna
Luke and Rich were prompt and careful…
Luke and Rich were prompt and careful when they delivered our dining table and six chairs. They assembled it all and took away all the cartons. What more could you ask for.
21 sierpnia 2026
Opinia niezależna
The delivery guys
The delivery guys, Luke and Rich were great, careful and quick. Really pleased with FV and would definitely purchase from the again. Karen
21 sierpnia 2026
Opinia niezależna
We were a bit nervous ordering from…
We were a bit nervous ordering from Furniture Village as the independent store we have used closed John Lewis had a very poor selection instore.From the initial contact and ordering ,delivery times everything went well. The sales person in store very knowledgeable.Luke and Rich who delivered our item today was great.Arrived within the time slot given . Recieved a text stating they would arrive within a 20 minute window and arrived on time.Both were polite and professional All packaging taken away with them.I have heard and read reviews of bad service from Furniture Village. In our case everything has been perfect and we are very happy with our new leather sofa.
20 sierpnia 2026
Opinia niezależna
We were first told from the distributor…
We were first told from the distributor what to expect time approximation day before the delivery . Then a text that you could tract how soon the delivery would be done.
Rich and Luke who delivered and assembled our dining table and chairs. Were professional, fast made sure table was level. I was happy with it. Took away all the packaging as well.
20 sierpnia 2026
Opinia niezależna
Super polite and helpful guys
Super polite and helpful guys!
Had a couple of questions and problems with quality of the table and chairs delivered. He answered all our queries very fully and professionally and told us very clearly options and next steps
Tha k you for the great service
20 sierpnia 2026
Opinia niezależna
Came on time
Came on time, unpacked carefully and in a timely fashion
18 sierpnia 2026
Opinia niezależna
Great service from luke and rich
Very happy with the service from luke and rich instalation was smooth and quick would recommend to anyone thinking off buying
18 sierpnia 2026
Opinia niezależna
Excellent customer service from Natalie
Phoned furniture village after care team this afternoon & spoke with Natalie, who was exceptional, put me at ease immediately, very knowledgeable , quickly directed the follow up service that is required.
17 sierpnia 2026
Opinia niezależna
The gentleman were polite and very…
Shane and Scott were amazing during our delivery.
They called in advance and arrived on time.
Brilliant service 👍
15 sierpnia 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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