Matthew was very good at explaining the different choices we had. He helped us make a choice without being pushy . He also got us the best deal . The other sales assistant an Indian gentleman also off... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Matthew at the Chelmsford store was extremely helpful from start to finish when we were buying our sofas. He gave us great advice without ever being pushy, which can sometimes be the case in furn... Zobacz więcej
Absolutely fantastic service from start to finish. Knowledgeable helpful staff who went above and beyond helping us measure and choose our furniture. This included assessment for delivery of sofa to... Zobacz więcej
This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Unit B, Clock Tower Retail Park, Westway, CM1 3BG, Chelmsford, Essex, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Karunaker assistance with sofa purchase
Karunaker greeted when we arrived but not pressured. Explained how the sizes and prices were set out on the shop cards. Very patient with some silly questions.
Thank you Caroline!
The sales consultant Caroline helped me picked two 3 seater sofas for our living space as we’d grown out of our corner sofa. She showed me different colours and fabrics and also the option of different foot colours. I ordered to sofas and can’t wait to have them in pit home, thank you Caroline!
We had a warm welcome
We had a warm welcome. Caroline was the one who assisted us today. She is lovely, very helpful and patient. We were shown the furniture with as much information as possible. We are very happy with the service.
Great staff, great store
Great staff, Matthew and Ian really looked after me with great knowledge and efficiency, perfect.
Matthew was very helpful
Matthew was very helpful, checking we had the right colour and size. He had a very friendly manner and nothing was too much bother. The drinks and brownies were a very nice touch . Thank you Matthew.
This was my first time buying items…
This was my first time buying items from here. The staff where all very friendly and helpful too. They let me have a good look round and as I was looking at lovely lady called Patricia asked if I like any help and asked if I would like a tea or coffee while I looked around.
She was very helpful as I picked a sofa I liked.
Shopping Experience
The range of furniture and I found exactly what I was after. The attentiveness, professionalism and proactiveness of staff, particularly the lady who attended us, Patricia. It made for a positive and useful shopping experience. 5 out of 5.
Obviously that is only part of the service. We're now waiting on delivery and actual use of the product and hope that will ve equally good.
Reason for 4 out of 5 is a reflection on the high cost of goods.
Tammy was very helpful without being…
Tammy was very helpful without being pushy and explained everything very well, she had a pleasant personality and answered my questions very well.
The sales last lyn was very helpful
The sales last lyn was very helpful. Not too pushy but friendly and good knowledge of products
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Horrible experience
Horrible experience. I will not order again.
- They delayed my delivery for almost a month
- The customer service were inaccessible and unresponsive.
I bought from Chelmsford. You need to straight up those guys or are going to drive through the mud your company.

Odpowiedź od Furniture Village - Chelmsford
Sales assistant tammy
Sales assistant tammy, was so helpful informative. Nothing was to much trouble.answered all my questions. I can highly recommend her to guide customers. A nice friendly person.
Tammy-tastic!!
Visited Furniture Village today to search for a new three piece suite. We were served by the delightful Tammy who was very personable and very knowledgeable.
Tammy made us feel very welcome and brought us coffees whilst we browsed in store.
Tammy guided us through the lumbar mechanics of the suite we selected and helped us through the ordering procedure.
Delighted with the services received. Highly recommend this store and the staff.
Tammy was really helpful
Tammy was really helpful. As a disabled person she was very patient and understanding 🙂 Thank you
Very quick to order
Very quick to order, everything explained really well by Tammy
L shaped sofa.…
The delivery drivers installed our edison modular L shaped sofa well. They were patient courtious and helpful on what was quite a lot of work. Excellent.
The sales staff had excellent product knowledge and were also very help when we ordered the sofa.
The product arrived on time and in accordance with the order.
Good job.
Great Experience and Excellent Customer Service
We had a great experience at Furniture Village Chelmsford. A big thank you to Caroline, who was really helpful throughout our visit. She took the time to understand what we were looking for and talked us through the different options, helping us choose the right wardrobe without any pressure.
The rest of the team were also friendly, welcoming, and happy to answer our questions. The customer service was excellent and made the whole shopping experience easy and enjoyable.
We'd definitely recommend Furniture Village Chelmsford to anyone looking for quality furniture and great customer service. Thank you, Caroline and the team!
The staff member was so patient and helpful
The staff member was so patient and helpful. Very knowledgeable about their products.
Helpful advice
We chose our item of furniture and the member of staff helped us straight away.
Patrica was wonderfully helpful on both…
Patrica was wonderfully helpful on both of my visits. She was fully dedicated to me while I tried nearly every mattress several times, providing me all the information on them as required. Highly recommend visiting her.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







