Function18 Recenzje 3778

Based on a recommendation of a friend here in the USA who bought waterproofs from Function18 that you can't get here in the US, I purchased a hat and a pair of shoes on May 27 that are unavailable here in the US.
My order did not leave the building/warehouse for at least 3 days, per Function18's own data.
The order then took several more days to get on a ship on June 5. A ship? Seriously? My package, per GPS as indicated to by the company that Function18 pawns off their shipping function to, has been sitting South of Africa for two weeks now.
I am not sure, I will have to check with the nearest 8 year old, but I think there is a chance that GPS might could update the location of the package as it moves.
Was hoping to take these shoes to Pebble Beach with me next week.
At this point I am not sure if I will have the shoes by the end of the year.

I will gladly update the review once someone tells me where the hell my items are and why Function18 actively lies about their shipping methods.

Function18 are pretty much my 'Go To' website for golf gear now. Next day delivery and on time as promised. I've now ordered quite a few items and all arrived on time. One item had to be returned, which was an easily made warehouse picking error. But the returns procedure was clear and easy, and received the correct item a few days later. Thank you for excellent customer service. F18 have quite a range and I will continue stocking up on clothing and equipment.

Couple of items ordered. Sent the wrong size, not a problem, it happens, everyone makes mistakes. Sent an email to them, replied within a couple of hours, John resolved my query ASAP and is sending the correct size next day delivery, with paid for postage to return the incorrect item. Perfect customer service. Will not hesitate to use again despite the mistake. Thanks!!!!

I have on many occasions extolled the exemplary performance of F18, each time and every time on various review sites as it's important to provide feedback for all the obvious reasons to customer and the organisation alike. For many it's how a company executes an order from placement to delivery will govern its assessment and that's right, but more than that it's how an organisation treats its customers when there is a query as can inevitably happen occasionally in a fast paced commercial world. I have just experienced my first ever minor issue and it's been handled with the utmost empathy and resolved immediately and to my entire satisfaction - now THAT'S the level of Customer Care that all businesses should aspire to. Entrust your order (large or small) to F18 and it couldn't be in safer hands in my book.

Highly recommend Function18 for all apparel.
Previously had an issue with one piece of
clothing but it was resolved quickly.
Super fast international shipping service,
great prices and friendly email customer service.

Attempted to reach customer service to address an error in order five different times. Tried email and contact though website without anything but an auto response. Unacceptable customer service.

"I'm sorry if you found any of the appearances misleading however this has never been a problem for any of our other customers in the past 10years of trading." --- respond from F18 after 3 days of my repeated enquiry.

I enquired about the correctness of two identical discounted items price which indicated same product same quality but great difference in price on the sale product page. Of course, you can set any price as you like but it is misleading and confusing. Henceforth, I sought for their clarification. The staff is completely apathetic about the customer's concerns. Arrogantly he just brought up dogmatic assertions that they have "NO" problem at all for the past 10 years. This is absolutely a "convenient" answer for any queries. Am I a trouble maker to waste my time? The customer service staff is a pompous little official who thought he controls the whole world golf product himself! The trouble with the world is that the stupid are full of cocksure!!

Iam in Australia found them on web saw the great prices and thought give them ago and they were great cheap freight and great products brought one pair of golf shoes when they arrived i brought a second pair cant buy in Australia for that price will use them when i need something else next time.

Great range of golf clothing. Always a promotion on and if you call them for advice they're incredibly helpful. Highly recommended.

Never had a problem with f18...best golf apparel supplier out there

Excellent all round would defiantly use again

The item was easy to find online and purchase and the delivery time was excellent as it was for a birthday present.

Excellent choice of product. Easily best range online. Delivery service superb

Service was 100% would recommend without hesitation

Needed a new pair of golf shoes pretty quickly, ordered midday and received them by midday the following day.

Great service. Very quick delivery arrived as promised. Nice jacket good quality. Have worn in the rain as yet but nothe expecting any problems after reading reviews. Would definitely buy from this seller again. Thank you.

Easy ordering and fast delivery with the free shipping, arrived in 2 days.

I ordered goods on Friday 28th October, received confirmation of the order within minutes by email. On Monday morning I received a message to say my parcel would be delivered between 10.20 and 11.20 am. At 10.23am my doorbell rang and the delivery man was there with my order.
The service and quality of my delivery is first class.

Delivered on time, good service and experience for a time purchaser.