Frasers Plus Recenzje 

1988
•
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I can highly recommend this company. I have placed over 30 orders with them across their range of brands. Goods are always of very high quality and delivered promptly and as ordered. You also get the... Zobacz więcej

Oceniono na 5 z 5

I've been enjoying Frazers Plus from day one, and I've been experiencing smooth transactions, and moreover my recent refund claim how it went on smooth for me. And lastly lifting me from 800 to 1800 G... Zobacz więcej

Oceniono na 1 z 5

I purchased an item using Frasers Plus at Sports Direct, and it automatically enrolled me into a 36‑month finance contract without my clear consent. When I tried to change it to a 1‑month full paym... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Credit interest rates are not bad and provided great access to expensive goods normally out of budget range Frasersplus allows me to splash out without upfront cost which is fun

Informacje dotyczące firmy

  1. Usługi płatnicze

Napisane przez firmę

Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 68% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(1988)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1677

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

BRILLIANT

It is easy to click on when purchasing an item online and you are informed what you have to pay and when. Also you receive a reminder just before the date for paying. You can do 3 months or longer which is good for managing your money. I find this all very useful and brilliant.

15 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

A hassle to pay off your balance in full

They make it nice and easy for you to open an account and make a purchase but when it comes to trying to pay off your purchase or to reduce the amount off months over which you want to it pay back, they then make you try and download the app and fiddle through that. It should be a lot simpler to pay off my balance in full, through my account through the Fraser plus website without having to download an app to do this. Definitely won’t be using this service again.

25 sierpnia 2026
Opinia niezależna
Logo Frasers Plus

Odpowiedź od Frasers Plus

Hi Emaad, thank you for taking the time to leave a review. We're sorry to hear that your experience has left you feeling dissatisfied.

We understand your frustration regarding the repayment process and appreciate that you'd prefer the flexibility to manage and settle your balance through our website without needing to download the app. We recognise that making payments and paying off balances should be as straightforward as possible.

For customers who wish to repay their balance in full or amend their payment plans, these options are currently available through the Frasers Plus app, which is designed to provide the most complete range of account management features. However, we appreciate that this may not suit everyone's preferences and will ensure your feedback is shared with the relevant teams for consideration.

We're sorry that your experience has led you to decide not to use our service again and thank you for sharing your comments.

Oceniono na 5 z 5

Easy to apply

Easy to apply
Great way of spreading the cost
Easy way to track payments and amount owing.
Saved money

10 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Customer service is garbage

I wanted to give zero stars for the absolute dire experience I have had with the bistro garden set I ordered but it wouldn’t let me. So I had to give it one star. This has been a nightmare from delivery onwards. There’s a fault with the order and I opted to return it for a full refund. This item has still not been collected by Evri, who by the way must be one of the worst ever couriers to use. I am paying for this item which is not fit for purpose through no fault of my own, and cannot get a refund until it is received back at House of Fraser. This has been going on for at least 3 weeks now. Your customer service is rubbish and I can honestly say I will never ever buy a furniture item from House of Fraser again. One very pissed off customer 😡😡😡

31 lipca 2026
Opinia niezależna
Logo Frasers Plus

Odpowiedź od Frasers Plus

Hi Sharon, we're sorry to hear about the experience you've described and understand how frustrating this situation must be.

While we appreciate you taking the time to share your feedback, Frasers Plus is the credit provider and we're unable to assist directly with product faults, deliveries, collections, or refunds relating to House of Fraser orders. These matters are handled by the retailer's customer service team.

We'd recommend contacting House of Fraser directly so they can investigate the delayed collection and provide an update on your return and refund. If the return is impacting your Frasers Plus account, please send us a message through the Frasers Plus app and we'll be happy to review your account with you.

We're sorry for the inconvenience caused and hope your issue is resolved as quickly as possible.

Oceniono na 5 z 5

Quick and easy app to use

Quick and easy app to use. Like the flexibility of the payment plan where you can choose 3 ways to pay your bill off and the fact you have control to change it at the push of a button yourself to increase flexibility, also helps spread the cost of providing clothes and trainers for kids. Where you can take goods away and pay later.

24 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

This app is the most confusing thing…

This app is the most confusing thing ever! Trying to figure out what's what and how much you're going to end up paying is a nightmare. I pity anyone who's older trying to figure out how not to pay the extortionate amount of interest charged. I shall be deleting my account and never ordering from Studio again when I've paid my bill off. It's the worst thing Studio did letting Fraser group take on their payments.

3 sierpnia 2026
Opinia niezależna
Logo Frasers Plus

Odpowiedź od Frasers Plus

Hi Susan, we're sorry to hear that you've found the app confusing and that your experience since the move from Studio has left you feeling disappointed.

We understand that being able to clearly view your balance, payment options, and any interest that may apply is important, and we're sorry if this hasn't been as straightforward as expected. We appreciate that changes to how an account is managed can take some getting used to, and we're sorry to hear that this has caused frustration.

If there's anything you're unsure about regarding your balance, payment plan, or how interest is calculated, please send us a message through the Frasers Plus app and we'll be happy to explain this and answer any questions you may have.

Thank you for taking the time to share your feedback. We're disappointed to hear you're considering closing your account and will ensure your comments are passed on to the relevant teams for review.

Oceniono na 5 z 5

Frasers Plus No1

If anyone wanted reliable, fair and easy to use credit, I would definitely recommend Frasers Plus as the No1 choice. Better than any other credit company by far. Thank you Frasers

22 czerwca 2026
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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