We have been seeking an easier can opener with our arthritis, We found your product advertised with another supplier. This supplier would charge an outrageous shipping charge. We accessed tour we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have used FMP and watched the growth of the company for decades. I feel that FMP has done a wonderful job of expanding the product line, being well stocked, having above average customer service... Zobacz więcej
Reakcja na opinię
Was very easy to order on your sight. I have asked to get set up online, but due to time restraints I needed to order product for my customer before I could get approved. I had to abbreviate our co... Zobacz więcej
Great products at an affordable price! FMP and their customer service team really go above and beyond for us here at Denny's and we greatly appreciate it. They're always very informative and helpful.... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to: - More parts and products from an extensive inventory of over 25,000 items - Larger sales and customer service teams to provide dedicated support - National distribution centers located in Ohio, New Jersey, Texas, and Nevada - Greater brand purchasing power FMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Dane kontaktowe
101 Mt. Holly By-Pass, 08048, Lumberton, Stany Zjednoczone
- 800-257-7737
- fmptrustpilot@fmponline.com
- www.fmponline.com
4,7
Doskonała
432 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
shipping,&handling to high.
12 stycznia 2021
FMP is awesome in getting parts…
FMP is awesome in getting parts delivered promptly. Excellent in trying to resolve customer parts inquiries. Great pricing structure.
5 stycznia 2021
Tom at curbside pick up is great..
Tom at curbside pick up is great.., so helpful n professional.. he is a valued employee!
3 stycznia 2021
Odpowiedź od Franklin Machine Products
Thanks so much for the shout out to Tom, we love him too! He brings so much knowledge to the industry! Stay well!
Have no problem with your products but…
Have no problem with your products but your shipping charges are out of line with other similar vendors that i use.
29 grudnia 2020
Odpowiedź od Franklin Machine Products
Thank you for your feedback Denny. I will share your concerns with our logistics team. Stay well!
Good service quick response.
29 grudnia 2020
Fast service
26 grudnia 2020
I have used FMP and watched the growth…
I have used FMP and watched the growth of the company for decades. I feel that FMP has done a wonderful job of expanding the product line, being well stocked, having above average customer service and adapting to the constantly changing environment of the Food Service Industry.
I hope you all have a Happy, Healthy and safe holiday season.
Sincerely,
Ken (KP) Pesce
15 grudnia 2020
Odpowiedź od Franklin Machine Products
Thank you for the kind remarks Ken. We continue to look for ways to improve the products and service that our customers need, especially during these times. Stay well!
First class service.
My distributor Michelle is the best she provides excellent customer service and helps with every need the company haves. The responds time is amazing and she confirm every order and eta accurately. I'm very thankful to have her as my distributor. She's extremely professional and a pleasure to know .I appreciate her helpfulness and grateful I've had the opportunity to work with her for many years. She's a Diamond.
5 grudnia 2020
Always knowledgeable & helpful,best…
Always knowledgeable & helpful,best supplier I deal with!
4 grudnia 2020
I have always had a good experience…
I have always had a good experience with purchases from FMP. They are normally my first choice when looking for restaraunt supplies and parts
3 grudnia 2020
Web site can be difficult to navigate
Web site can be difficult to navigate. Search engine not great.
When calling to order parts you often get sent to voice mail which takes 24 hrs to respond. Shipping went from 1 to 2 days in my area to 3 days.
3 grudnia 2020
Reputable business & Quality products
FMP has always provided me with quality products. I have always been able to reach out to them, and get a reply. They have always gone above & beyond in every situation for me. There have been times where I had odd, and very specific questions, and they took the time to get me that information. The reason it's 4 stars is because there has been a couple of times where 1 item on my order was backordered, and I would be told a date to expect it to arrive, and then it change at least 2 more times. I am okay if it changes once, but more that once is very extreme, and that typically means when I relay an approx. time frame to my customer, and then it changes 2+ times, they begin to get irritated, and feel jerked around. Other than that, they are a fantastic group to do business with!
3 grudnia 2020
always very helpful
3 grudnia 2020
Great service
I have never once called them and hung up more confused than while I called. The staff are great at helping find the parts needed to help resolve my problems and concerns.
3 grudnia 2020
Website is super easy to use
Website is super easy to use. Any problem we have ever had with missing or broken items has always been handled with the utmost care and concern. Shipping is super quick and always on time! Customer Service is always a delight to work with! Super pleased!
3 grudnia 2020
Odpowiedź od Franklin Machine Products
It is our pleasure to serve you! Stay well
Always wonderful working with the FMP…
Always wonderful working with the FMP group. Keep up the good work!
3 grudnia 2020
Odpowiedź od Franklin Machine Products
Thank you Robert! We are always striving to be better! Stay well!
good customer service
3 grudnia 2020
Odpowiedź od Franklin Machine Products
Trish, Thank you for taking the time to send us a compliment! It was our pleasure!
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