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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely unacceptable 😡 My flight was suddenly canceled without any prior notice. I was already at the airport and completely left on my own. No assistance, no explanation, nothing. This is not how... Zobacz więcej

Oceniono na 1 z 5

The worst experience I have ever had with airline staff. VERY Rude and arrogant ladies at the boarding stage. No communication or apology that passengers were made to walk to 3 different gates witho... Zobacz więcej

Oceniono na 3 z 5

Compagnie à l’heure et hôtesse respectueuse! Mais en période de hajj et omra les valise et l’eau de zamzam n’arrive pas parfois car l’avion est petite et trop de bagage malheureusement la personne res... Zobacz więcej

Oceniono na 1 z 5

This airline forgot my checked luggage during a layover, and no one is responding to my emails, even though it's been over a month. The service is catastrophic and dishonest.

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flynas formerly Nas Air, is a domestic and international low-cost airline based in Saudi Arabia, the country's first budget airline.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Salam

Salam. I only want to say thanks to 2 angles named Mr.ali flight manager and miss fatima hostess (riyadh to Islamabad).they helped me during flight when I got panic attack, later dr irum told me the details how they kept me calm with deep kindness and pure care. I really appreciate their compassion,attetivness and skills. Maa shaa Allah trough out mr Ali and miss Fatime was with me and makes me feel comfortable. May Allah provide them with all happiness and rewards them immensely.

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

أنتم متخيلين اجراءات السفر تكون في…

أنتم متخيلين اجراءات السفر تكون في الصالة الشمالية الجديدة لهذه الشركة و صعود الطائرة في المطار القديم ؟؟ متخيلين سوء التنظيم هذا ؟ أين دور هيئة الطيران المدني عن هذا التقصير لهذه الشركة المقصرة في حق مسافريها..

28 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

I recently flew with FlyNas

I recently flew with FlyNas, and unfortunately my experience was very disappointing. The flight attendants behaved in a very arrogant manner and treated economy class passengers as if we were insignificant. Their attitude felt dismissive and disrespectful, which made the whole flight uncomfortable.

I expected basic courtesy and professionalism, regardless of ticket class, but sadly that was not the case. I hope FlyNas takes this seriously and improves the behavior and training of their cabin crew.

6 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

We are deeply disappointed with how our…

We are deeply disappointed with how our family trip from Riyadh to Georgia via Flynas turned out. We were a family of five, including three young children, excited for our vacation — but we were stopped at the airport because one child’s passport photo was from when he was younger.

It’s natural for children’s faces to change as they grow — expecting parents to renew passports every year is unreasonable. All our documents were valid, and Saudi Arabia already holds his biometric data, confirming his identity beyond doubt.

One of the Flynas managers even contacted Georgian immigration and asked us to wait. We patiently waited for almost four hours, only to be told that Georgia rejected our request without any written explanation or compassion. The Flynas staff were uncooperative and offered no real assistance or solution.

We lost all our bookings, money, and precious time — and most painfully, our kids were left heartbroken. This was not our fault, yet we were treated unfairly by both the airline and the authorities.

Families deserve better. There must be clearer, kinder policies for children — not rejection and silence.
#Flynas #GeorgiaTravel #UnfairTreatment #FamilyTravel #TravelExperience #DoBetter

3 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Worst company. Not recommended, even if they give you a free ticket.

One of the worst services I have ever experienced with Flynas. Their support staff at Karachi Airport are extremely rude and 0% cooperative. They even charged me 300 for just three copies of a single document. There is no full payment refund guarantee, and if you change the ticket time or date, they charge a huge amount. I do not recommend this airline to anyone, especially for those traveling from Karachi Airport.

30 października 2025
Opinia niezależna
Oceniono na 4 z 5

Not that bad

All of the flights I bought so far were easy in the process, plus the price is kind of consistent. I don’t really understand what people struggled with, the customer service helps too

10 października 2025
Opinia niezależna
Oceniono na 1 z 5

De slechtste vluchtervaring

De eerste ervaring was door vertraging op de eerste dag, zoals niemand ons vertelde vanwege de vertraging, en toen werd de vlucht geannuleerd. Ja, ze compenseerden ons voor het annuleren van het slapen in het hotel tot de tweede dag, omdat we gepland waren om met een alternatief vliegtuig te verhuizen. Op deze dag was het vliegtuig 5 uur vertraagd om op te stijgen zonder dat iemand ons de reden vertelde. Ik probeerde het bedrijf te bellen, maar ik vond geen antwoord!!! Op de luchthaven, waar mijn bestemming was, verloor ik twee koffers, en bij het melden was de behandeling erg slecht. Ik dank God dat ze de tassen hebben gevonden, maar nadat het te laat was omdat ik ze ontving toen ik terugkwam, kostte de reis me veel en ik vond niemand om aan mijn verlies te twijfelen, een heel slecht bedrijf

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

Flynas Tricked Me into Booking with False Stopover Visa Promise – Beware of Their Deceptive System!

Avoid Flynas at all costs! I had a terrible experience booking a flight from Mumbai (BOM) to Istanbul (IST) with a planned 1-day stopover in Riyadh (RUH) on Dec 25, 2025. Their website explicitly offers a free 96-hour Saudi transit visa for eligible stopovers, and I followed their process to the letter.
During booking, I checked the "Stopover" checkbox, selected Riyadh as the city, chose 4 day, and picked one of their recommended flights (XY 555, 05:25 departure from RUH to IST, listed right on their site). Everything looked seamless – no warnings about ineligibility. I completed the payment believing the visa would be processed automatically, as their FAQ and interface advertise.
But after booking, Flynas emailed me saying they cannot issue the stopover visa because "this flight has one more stop in Saudi Arabia." What? That's their own flight option they presented! Their system allowed me to select it without any alerts, leading me to book under false pretenses. Now my entire itinerary is ruined – I can't to do Umrah or visit Madinah as planned, and I'm facing cancellation hassles elsewhere.
This isn't just poor service; it's misleading advertising and a clear breach of trust. I've demanded a full refund (no fees, as this is their fault), but they're dragging their feet. Under Saudi consumer laws and GACA regulations, they should honor this – but so far, no resolution.
Flynas, fix your booking platform before trapping more customers! If you're considering them for Middle East routes, run to a more reliable airline like Saudia. I'll be escalating to GACA and the Saudi Consumer Protection Authority with screenshots proving their system's flaws.
I have booking reference and screen shots to strengthen my case

2 października 2025
Opinia niezależna
Oceniono na 1 z 5

It was a horrible experience

It was a horrible experience with this flight. I dont recommend this air carrier at all. They dupe you of money. They have an International flight which does not include luggage. How crazy is that! While no one expects this, people book it for the cheap tickets. You have to pay a premium on the luggage because you are checking in at the last minute. These cheap tricks is the reason I will never fly with this horrible air carrier again. The staff at the airport were very very very rude. They know english and refuse to talk to you acting like they dont know the language. One staff said in english i cant understand you in english while speaking in flow. Imagine a person acting like he does not know english at all and then suddenly says this with precise and good sentence. The cabin staff was also very rude. cabin crew was not willing to listen at all. I have never faced worse situation anywhere yet.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

The company intentionally commits fraud…

The company intentionally commits fraud and steals money. Upon booking from Doha to Baku I asked them would they issue a stopover visa, according to the the information from official Saudi visa platform and their own website.
They assured me that after payment this option would become available in Manage my booking. Needless to say, that when the tickets were purchased, no option appeared and they told me that they knew nothing about stopover visas.
It was intentional fraud because the only reason I bought a ticket from them was their obligation to issue a stopover visa

26 września 2025
Opinia niezależna
Oceniono na 2 z 5

Check-in was horrific

I reached terminal 1 of Riyadh airport 3.5 hours in advance thinking I would have enough time to get a meal and catch up on my emails.
But the check-in counter was horribly slow. They literally were taking 20-25 minutes in completing one check.
It took me 1 hour and 25 minutes standing in the queue.
Other than that the flight was neat and clean and comfortable.

9 września 2025
Opinia niezależna
Oceniono na 1 z 5

Hayatımızın en berbat deneyimi

Hayatımızın en berbat deneyimi. 6 kişi umre seyahatimizden dönerken Bağaj işlemi esnasında Hassan isimli çalışan çok kaba ve saygısızca muamelede bulundu. Flynas üzerinden 90kg ek bağaj almamıza ve bunu kanıtlamamıza rağmen sistemde gözükmüyor deyip bizi onlarca kişi içinde küçük düşerecek tavırlarla kenara aldı, bağajımızı boşaltmamız gerektiğini söyledi. Başka çalışan sisteme bakıp haklı olduğumuzu söylesene bize bütün bağajları 15er kilo olarak ayarlamamız gerletiğini söyledi ve zerre kadar anlayış göstermeyerek 1 saat bizi onca insanın önünde uğraştırdılar.

Netice olacak 90 kilo bağaj için ücret ödedik ve 15-25 kg arası çantalara yerleştirdik, ama yardımcı olmak yerine kaba tavırlarla bize zorluk çıkardılar.

Bir çalışan 1-2 kilo fazla olsa sorun olmaz demesine rağmen KABA kel göbekli çalışan Hassan 1-2 kilo içinde sorun çıkarmak istedi, itiraz etmemiz üzerine arkadaşı ile telefonda görüşüp geri adım atmak zorunda kaldı! Saygıszız tavrı burda da devam etti.

Umrden döndük niye gereksiz yere sorun çıkartıyorsun dediğimizde BANANE UMRENİZDEN diyerek iyice haddini aşarak alçakça karşılık verdi!

YAŞADIĞIMIZ TAM BİR REZİLLİK VE ÇALIŞAN BİR İNSAN MÜSVEDDESİ!

Herzaman el bağajını normal bağaj olarak bizden kabul eden Flynas nedense bu çalışan tarafından reddedildi. Her anlamda bize zorluk çıkarıp haddini aştı onun yüzünden bir daha asla Flynas ile uçmayacam ve herkese bu rezilliği yayacam. Halbuki önceden her zaman Flynas önermiştim!!

Bütün mercilerde bu çalışandan şikayetçi olacaz! Bu hadsizlik yanına kar kalmayacak!!

9 września 2025
Opinia niezależna

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