Flybe Recenzje 

Vlucht van ams-sou. Handbagage moet van extreem kleine opvang zijn. Heenreis geen probleem, maar terugreis moest mijn handbagagekoffer in ruim. Extra kosten 43 euro voor een vlucht die nog niet voor een derde gevuld was. Vlieg dus nooit meer met deze afzetmaatschappij.

I couldn't agree more with the majority of the other reviewers.

I was a victim of the cabin luggage scam on a recent return flight Glasgow to Belfast.

Charged a total of £70 for a carry on case which overall was much smaller than the "allowed " dimensions.

Attitude of some of the staff was appalling for a so called modern company.

Hope the senior management are shown the door, with no golden goodbyes and a new team brought in with the benefit of the taxpayers bail out and repay our generosity.

Pay your taxes not your CEO you scumbags.

Absolutely TERRIBLE customer service. The staff for this airline are disgustingly rude. I would never fly with this airline ever again, the worst experience I’ve ever had with an airline. Me and my partner had perfectly sized hand baggage which fit into the over head storage, after checking in with a PURPLE HAND BAGGAGE ticket on my bag the lady when boarding our flight told me it is too big. Bearing in mind We had literally just come off a FLYBE flight a few days before & used the same bags she insisted it was too big, after proving her wrong and that the size was completely suitable for the over head storage, she did not care to apologise for the scene she had caused. When we was on the plane a lady in front was turning off her phone ready for the flight to take off and the air hostess with the name “Alicia” spoke to the lady who was probably double her age, in such a disgusting manor. The only way to describe this situation was like a teacher telling off a naughty child, they have no idea what customer service is! The staff stand watching you & your hand baggage waiting to see if they can blag someone money for extra baggage using a baggage allowance stand which is NOT the same size as the over head storage. DO NOT FLY WITH AIRLINE!!!!

Flybe are now getting what they deserve with such a bad business model, your bad reviews are all well deserved , your customer service is the worst ever , i teavelled all over the world and im happy to pay whatever the flight costs are , but last year you charged me £40 for my hand luggage on my return flight which was perfectly acceptable on my outbound flight. You just cant screw your customers in this way , im sorry your staff will lose their jobs through bad management

Scammers! Charged £35 at boarding gate for oversized cabin bag! I have used this bag on many of there flights and other with no problem. Will be the last time I ever use this joke of an airline. Please go bust !!!!!!!

If possible I would give no stars. I'm sure I speak for many when I say I am happy that Flybe are in financial ruin and hope that it collapses as an airline. They were always in financial difficulty, so this collapse confirms that they tried to save their own neck by scamming passengers. They tried to rip us off by changing the cabin baggage size. Most people will be glad to see the end of Flybe. Good riddance.

Cabin luggage policy is a complete scam.
Just checked and their size allowance are 5 cm smaller than industry standard.
I am a frequent flyer with +50 flights a year and never before had a problem with my carry on
You do with this airline. And they charge you £35 for a rejected bag.
Total rip off. My carry on fits perfectly into the overhead locker.
Never fly with them again that’s for sure

2nd flight from Glasgow to Southampton in two weeks and both have been delayed. I wouldn’t mind if they were delayed for genuine reasons! I have the feeling that it’s the airline that is penny pinching with their fleet... If you can tell me otherwise then please do?

I am currently waiting in the lounge at the airport and the incoming flight from Southampton is scheduled for departure at 5.30pm, our flight time was scheduled for 6.30pm and it is now saying 7.20pm. Why could it have ever been scheduled for 6.30pm in the first place, as it takes an hour and 15 minutes. Let’s see if they can get 3 out of 3 delays when I fly again next week. It’s time you did better Flybe as this kind of service can only be tolerated for so long!!

I have been using Flybe for years and find them just as good as any other low-cost but their recent Hand-Baggage policy needs serious review. I have taken two flights (Ams - EMA & Ams - Man) in the last month. First flight I just had a rucksack which to be fair prob would not have fit in their sizer as deep (even though shorter and less wide) = not checked as not a wheelie bag. I watched many other passengers that day roll-up with bags just slightly out of size by one centimetre width, depth or height and they were charged. One family was charged for 4 bags I believe as they all had a cute little wheelie bag each which was just slightly too big for their sizer. It was a small propellor plane so I figured....no choice and thought no more about it. This week we flew to Manchester, same rules and no bags were checked in the "sizer" at check in or at gate that we noticed on the way. The plane was larger so I just figured that was why. I had bought a Samsonite bag the EXACT size requested especially for this trip so as not to get caught out. On the return flight we were asked to put it in the "sizer" but it was a squash. We coud have easily off loaded one pullover for example and it would have fit easily but in the rush and pressure of having a liner behind us we didn't and thrust it in. Result - it went in and out and we were not charged BUT one brand new damaged bag as it now had two rips down the back. We were even more annoyed later as at the gate when boarding literally half the passengers on the flight had bags that did not fit or clearly would not fit but no one appeared to be being charged. So the people on the flight I took earlier in the year were well and truly ripped off. This is an unfairly applied system. We feel unfairly treated and ended up with a damaged bag and a ton of people blatantly rolled up with hand-luggage that was clearly too big but got away with it likely cause of a timing issue. I bought a bag especially so the "sizer" appears to be too limit. Flybe you need to make your sizer maybe 1cm each way wider than the policy as not even the exact size bag fits! I shall be sending an official complaint to Flybe if I do not get a response to this. I would like Flybe to take charge of fixing my brand new bag. Its a shame as I love small airlines and the staff are lovely and It has just been bailed out which I was very pleased to hear.

In December I received an email saying FlyBe had cancelled a flight I was booked on in March 20 & to claim a refund. I claimed the refund as directed... to date (6/1/20) I have not received my refund. On contacting FlyBe they say that my refund will be by a voucher for a future FlyBe flight (valid for one year). Given regular shocking service from FlyBe I would much rather receive a full refund!!
Total con FlyBe - never fail to disappoint your customers. I will avoid flying FlyBe whenever possible

Out of 3 trips between Manchester and Southampton in the last 6 months, all have been delayed. I have been stung with an additional £35 charge for baggage two out of the three trips because millimetres of my carry on bag was outside of their policy. Their policies are approaching fraudulent and I resent parting with any money to these air pirates when they can’t even properly arrange a flight to leave on time.

For anyone who thinks the uk rail companies are poor, I implore you to give this absolute shambles a go.

I live in eager awaiting for the day this company goes into liquidation, I will be cracking a bottle open when the news breaks.

Do yourself a favour and travel alternatively, even via horseback would be preferable.

Flew down with them from Edinburgh yesterday. It got off to a bad start when we started boarding. The dispatcher gave clearance to commence boarding so we all were led down by the ground crew. An old lady in a wheelchair was given preference to board (no problem with that). She no sooner got up the stairs and was ordered off the plane by the flight crew. Now all of us are standing in the tarmac with a biting east wind cutting across the runway. We stood for about fifteen minutes then it started to rain. A Easyjet flight landed and ended up parking about 15 metres away with its jet engines running. We eventually were allowed to board and was told that there was a problem with the baggage. The baggage was taken on and off approximately three times (a rogue bag apparently). What made matters worse was the luggage team laughing throughout. They obviously though it was funny. When we eventually did take off the credit card machine didn't work so you could only get a cup of tea if you had cash. Arrived approximately an hour and 20 minutes late. I'll never travel with them again. They really shouldn't be in the airline business.

If possible to give NO STARS - I WOULD !

DISGRACEFUL . RIP OFF AIR LINE . BEWARE LUGGAGE POLICY.

THE CABIN SIZE ALLOWANCE IS 55 X 35 X 20 .. ALL OTHER REPTUABLE AIR LINES SUCH AS EASY JET AND RYAN AIR ARE 55 X 40 OR 45 X 20 OR 25 . THE 5 CM DIFFERENCE WILL COST YOU DEARLY.

THEY ARE SET UP TO ROB YOU - CREDIT CARD MACHINE AT THE READY … £35 EACH PASSENGER - THATS ONE WAY !!

WILL NEVER EVER FLY WITH THEM AGAIN . THIS NEEDS INVESTIGATION ..THEY NEED STRIKING OFF .

Just been on a holiday with Flybe brought a new hand luggage bag for the occasion and have had to pay and extra £75 to take it with me because it was roughly 1-2 cm off the sizing chart. Quite frankly think it’s ridiculous and disgusting that they try to charge people even more money for such a small difference as if it really effects the flight, I do not believe that there isn’t 1-2cm extra space in the cabin to fit it in and if there really isn’t I’m sure it could fit under the seat because the same size bags where used before this was scheme was put in place in what I would say is definitely the same planes, Pretty much a scam if you tell me, if someone’s brought hand luggage it’s brought specifically to fit in the plane You can clearly see it’s pretty much the same size ??? Doesn’t match up to me ? Will not be flying with them again !

We flew from Manchester to Amsterdam with this airline on a flight booked as a package through Love holidays, something we will never do again!!! We chose and paid extra for extra legroom seats separately, being fully aware that this meant sitting next to the emergency exit. We ticked online to accept this and again at online check in and confirmed verbally at boarding that we were happy to do this. As the plane was about to take off the hostess asked again if we were happy. Being an extremely nervous flyer, I often turn to humor as a coping strategy. I stated that I was but I wasn't sure if my partner was and laughed. She did not ask him directly but very abruptly and rudely told him to move. I explained that I was joking and he asked her to ask him but she refused. He was then told that if he did not move he would have to get off the plane. At this point the pilot came out of the cockpit and the ground staff boarded the plane. The pilot asked if he could move for take off and landing to keep the peace, which he had no choice but to accept. I have raised a complaint when returning to the UK and requested the cost of his seat to be refunded (as he only used it for around a third of the flight) as a gesture of goodwill for the complete embarrassment but they have refused. My advice...do not use Flybe if you have a sense of humor!!!!

Taking my wife away for a well earned break. Rude check in person and guess what bag gone missing, not tagged and one of the tags in the name of another passenger. Bag has not arrived, no updates and an upset pregnant wife with no clothes, no medication and no action. Flybe sort it out fast.

I disagree with the large number of reviews criticising the staff who we found to be courteous and helpful and who deserve more than the 2 stars I have given here - but the Flybe "experience" was dragged through the mud by the appalling Flybe app which dutifully displayed our boarding passes right up to the time they were actually needed when they disappeared - and then denied that we had any bookings. We wasted a lot of time trying to get the app to make sense - but failed and so fell back on getting the airport pass printers to get printed copies - which also failed to work - more time lost and we only got on the plane with moments to spare thanks to the calm and courteous help of the check in staff (Yes we HAD pre checked in but it was the only point of reference left to us) and a mad dash through Heathrow's Terminal 2 - which at our advanced ages was quite stressful (albeit probably comical to watch)
So - staff good, plane OK but app shoukd be prefixed "cr"

At least D Turpin had the decency to wear a mask when he robbed people... my bag was fine flying out then deemed too big coming back... same plane. Isle of Man aviation are puppets on commission taking money off holiday makers leaving the island. It is little wonder tourism is slumping. My last time with this airline (FlyMaybe) as the locals call it due to their dreadful record of reliability, let’s hope it goes bust and a more creditable honest company move in. “There must be better, more honourable jobs for you to do” I suggested... “Traffic Warden, drowning kittens, or working for the Conservative party?”

Honestly a complete joke - don’t bother trying to use their website or app because it will charge you multiple times and tell you it’s not working. And don’t bother phoning for help because they’re no use either.