Flybe Recenzje 

I didn't read their cabin bag size regulations, so didn't quibble when I rolled-up at check-in with a bag too large for the sizer, and was charged £35 extra to put my bag in the hold.
I did quibble when I saw other passengers, who had checked in online - and so avoided the check-in desk - boarding with bags which clearly exceeded the size limits.

The cabin baggage size on Flybe is 55 x 35 x 20 cm with no allowance for wheels that slightly stick out or a case that's stuffed full. The key measurement is the 35cm width and this is less than other airlines like Ryan Air who have a size of 55 x 40 x 20 cm.

At Southampton airport, Flybe have someone just before the departure point checking bag sizes. I put my bag in and it fit but I struggled to get it out and in the process cut my finger and had to get the First Aider. Ryan Air have a much safer sizer that's easier to use.

Flybe should base the sizes on what fits in the overhead lockers on the plane. Instead they are seeking to maximise revenue and fleece passengers. The end result could be that they end up going out of business, which would be a pity for regional airports and the staff.

I had a flight today from Amsterdam to Southampton. To set the scene I am not a good flier at the best times. It was really bad weather and I was shocked to see I was goin on a propella plane. Upon realising I was in a tiny plane I got upset and I have to say the staff were unbelievably lovely. I wish I had got their names to give them a shout out, but they were so kind and caring and took me to the pilot who was also lovely and reassuring. It was so refreshing to get a flight and be treated like a person rather than jst another person in a seat. Thank you to those on the 10.10 to Southampton, you made a big difference to my day.

Be aware that FlyBe are still advertising and taking money for flights they admit they are not actually running. I booked a return flight from Glasgow to East Midlands and they took payment. The reservation send to me confirmed that the flights had been cancelled. However when calling them they confirm they no longer operate those flights. They are now dealt with by Logan Air. The admitted they should not have them on the website and should not have taken funds. I checked again later on and the flights were still being advertised and available for sale. DOUBLE CHECK - as I have to wait 5 days now to get back my £260!!

Koffer voldeed aan de afmeting, behalve dan voor de pootjes die er aan vastzitten en dus moest deze het ruim in. Heb deze koffer jaren terug aangeschaft toen ryanair haar regels aanscherpte. Nog nooit ergens problemen gehad met de koffer als handbagage. Bij geen enkele andere maatschappij zoals klm, transavia, ryanair, easyjet, SAS etc vanaf geen enkele luchthaven ooit probl3men gehad.
Flybe.. fly Better Elsewhere

Awful, awful airline best avoided unless you want to be completely ripped off by their baggage scam and spoken to like a piece of dirt by their immensely rude check in staff. Their check in supervisor at Aberdeen airport really needs some customer service training as hers is non existent! Watched me as a mum to a young baby close to tears at the outrageous hand luggage charges they levy at most passengers with not one ounce of customer service skills employed. Leaves the desk staff to cope with rightly disgusted passengers who they attempt to charge for any hand luggage and is incredibly rude when asked to intervene and explain what is happening.

I was travelling with a small baby from Aberdeen airport and had carefully checked baggage dimensions. On check in was asked to put bag in a measuring device that clearly looks so much smaller than website dimensions. Bag was only slightly out with the container but was charged anyway and had no way of disputing. Asked staff for a measuring tape and was refused and spoke to in an incredibly patronising and demeaning manner by check in supervisor and desk clerk. Ended up paying £70 in baggage charges for luggage supposedly being outwith dimensions. I have used these bags on many other flights as hand luggage with no issues. Also when got to the gate saw other passengers boarding with bags clearly bigger than mine so it seems they just randomly select people to charge to make extra money! Had no option but to pay which left me close to tears - as a new mum on maternity leave this is a lot of money and I would have been cheaper to fly with another professional airline.

Please do yourself a favour and not make the same mistake as me. Use an airline who value their customers, don’t try to rip them off and absolutely don’t speak to them like a piece of trash! I bitterly regret choosing to fly with these cowboys - AVOID!

Unbelievably rude staff at Birmingham airport flying to Belfast. Would not recommend, just pay the extra and fly with a better airline. Plane felt like it was going to drop from the sky it was so old and rickety. Made a complaint about the way I was treated and Flybe couldn't care less.

I book many flights for my directors and use various companies dependant on the destination. One of my flights, due to change in meetings was delayed and I tried to amend it. I wasn't cancelling , just changing the dates. I was told that Flybe was a non refundable company…. big mistake, I will never book with you again. Now I see why your reviews are so poor. Maybe the MD should be looking at these comments, but maybe he/she doesn't care as the company will be making a damn sight more money ripping people off ???

Was told bold face lies at the check in counter about compensation when our flight was cancelled. Do not trust what they say, get responses on video or in writing. Also, they are not forthcoming with information on passenger rights. They made NO mention that we would be eligible for compensation under the EU flight regulation (EC) No. 261/2004. KNOW YOUR RIGHTS, they will conveniently keep that info to themselves.

I see that Flybe have bad reviews but I can honestly hand on heart say how pleased I was on my flight back from Belfast to East Midlands on 10/02/2020. The pilot was absolutely amazing and kept all the passengers calm considering we had to divert to Birmingham and was low on fuel. He also handled the plane well in the very extreme strong winds. Flybe also were prompt in supplying transport from Birmingham to East midlands. I hope the pilot gets the praise he deserves and was a credit to Flybe.

I'm furious with flybe that owe me a refund and help with flights and have made the information I need to help me with deliberate terrible instructions that were not corr
ect so i can not get the help i require. Worst airline!!!!

After cancelling a flight as I checked in, I was issued a £300 compensation voucher.
Went to use voucher and they only accept Euro vouchers for flights from France - my original departure point. Ended up paying for a flight. Feel sorry for the staff who have mainly been very helpful, but I can see why Flybe are struggling.
Pity as it's such a handy airline.

Will never fly with them again. Last Sunday Edinburgh to London City. My sister-in-law and I were charged a total of £70 to put suitcases in the hold which had been perfectly acceptable before. Total lack of consistency. And the staff were not helpful. Even smug! I understand that they took £700 in total on this flight and there were 20 of us who were absolutely furious. The really irritating thing was that there was plenty of room in the cabin. It was a Stobart plane. Stobart staff had the grace to apologise! But enough! Because I had to wait for my case to come off the plane, I missed my train. Never again! No trust whatsoever that future flights would be any more consistent with the implementation of the policy.

I regularly fly with Flybe and like their service, which is good apart from being expensive.
The greatest frustration is that the website is often not working. Given that they are a struggling airline and given that the website is the primary sales gateway it should function always. Do their new owners know that the website doesnt always work - it doesn't bode well for their chances of returning to profit.
If the website is down I go straight to the "orange" airlines website (which always always works) and book a cheaper flight.
Sort it out Flybe

I booked a flight from Paris to Birmingham for my sister and her kids via Flybe. This was done through Opodo.
They had some local transport issues, so we were aware she would miss her flight. I called Flybe to change the flight, but they were unfortunately unable to help due to the booking being via Opodo. They were very regretful about it though.

I was on the line with Opodo for over 1.5 hours and after 2 failed attempts (they hung up on me), I spoke to a call centre attendant who said he now couldn’t help me as the flight was already closed! After sharing my displeasure with them, only option was for my sister to speak to someone at the counter.
As soon as she got to the counter, the attendant recognised her as the Flybe attendants on the phone had put a remark on their booking following our conversation. Due to this, they changed their flights free of charge to the following flight allowed them to board.
If this is not an example of terrific customer service, I don’t know what is!

Used the same cabin bag for years on many airlines but when I went to fly with flybe from Exeter airport I got to the check-in and they wouldn’t let me though without paying a £40 fee because apparently my bag was oversized. There was a family behind me two adults and three small children they all had small hand luggage with them and they also charged them all £40 each as well. Its £40 each way so between just me and the family behind they got an additional £480 out of us so imagine what they make out of everyone with this scam. I have flown many times since with the same bag and never had any problems but I haven’t and will never use flybe again even if it means I have to drive further to another airport. A terrible airline to be avoided at all costs, hopefully they will go bust soon so this scam ends.

Robbers, they deserve to go bust. Preying on people to scam more money out of them for an alleged oversized cabin bag. I hasten to add I have used the same bag on Flybe on the same route for years and never had an issue. However, as they are obviously on their uppers, this is presumably the only way they can make money! I have used the same bag on other airlines and not had an issue. The staff are unhelpful and rude and to be honest don’t deserve a job. The flights are often late, you can be bumped off or have to wait for the next flight as they are clearly joining flights together. Don’t worry about the passengers let’s just worry about ourselves aye Flybe??

After closing the gate on our faces in the flight from Paris to Manchester (we've been in the toilets and when we came back after 2 min they closed the gates , while the passengers still go on the bus and didn't want to let us in, we had to buy 2 tickets with another company)
on the way back, after reading all the HORRIBLE reviews i decided to be the first in line to enter the airplane.... this time they stoped me claiming that i have 90 days visa to be in France with my Israeli passport . they wanted to see a flying ticket out of France. i said that i have 90 days to buy a ticket, i can take a train in europe, car, covoiturage, there's lots of ways to go out of paris, and IT'S Not their got damne business!!! my passeport was valide, i came lots of times to England with it and never had a problem.
From this moment the stuff wasn't kind at all, they decided i don't have the documents and just left me with no help , saying that anyway i'm not going on this flight.
tried to speak with a manager but same here, i was talking to walls!
tried to get the name of the manager and his team, nobody wanted to give his name, i told them that they give a service and they have to identify themselves ,"well, you can complain", that what they told me.
this is a COMPANY POLICY to get your money and not give service. even when there's problems they could have been humain and kind , but no!
Anyway, just to show you that everything they wanted from me is bulshit... I bought another flight with air france , i asked before if they see a problem with my passeport or my documents, of course all was ok, nobody wanted to see if i leave France in the next 90 days, they where kind and professional.
so there wasn't a problem apparently .
When i told my story to friends in Manchester they told me that the company was saved by the government from bankruptcy. it explained why they over book and try to make sure people will lose their flight. i pity this airline company and hope they'll vanish and go out of business , i never was traumatised like that.
NEVER FLYBE
#neverflybe

Lied about bumping passengers. Flyebe grouped two flights into one at Southampton moving all cabin luggage onto one flight but not the three with hold luggage who were told their flight had been delayed. They claimed it was too late to move three bags over and passengers were to go on the delayed flight. This was a BARE FACED lie. The scheduled craft was changed it got grounded at Amsterdam and so bags had not been loaded onto a delayed flight at all. Fact was the delayed passengers were bumped to a different flight therefore the luggage tags would have needed to be changed regardless. There was no shortage of time to do this as they were also aware that the aircraft was grounded. To add insult to injury no new seat was allocated so found someone in my seat. With basic operational errors like this it's not surprising they are close to going bust. The sooner they do and a decent operator buys them out the better. Passengers don't like being lied too.

To add insult to injury cabin bag was measured against pre flight details and was within cabin bag allowance, but was informed too large at airport. This seems a regular problem and an easy target to charge extra £70. Another passenger who was bumped agreed to put his bag in the hold as a favour. Somehow they knew how many passengers to cram onto one flight and how many they needed to bump. People who fly regularly from regional airports are often business travellers, they understand a bit about how airlines need to operate, Flybe are disenfranchising their key customers, very short sighted.

The same awful hand baggage rules everyone’s already mentioned. The kicker is other people on board had massive bags-how on earth they smuggled them aboard is beyond me. A terrible, terrible airline to be avoided at all costs.