The item I purchased was apparently miss labelled after I emailed them questioning why I hadn’t received the soft case with my snooker cue. I was offered a refund but politely declined. The ite... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered darts. Took my money send me a notification with royal mail tracking number that never got updated to say it had been actually dropped off or picked up by royal mail. Take ages to respond by e... Zobacz więcej
Ordered on 19th Sept told it was dispatched on 20th royal mail don't anything know about it!! and still don't, sent e mail to company no response judging by the reviews I've since seen no surprises... Zobacz więcej
Absolutely terrible experience. Still haven’t received my parcel that should have been here 3 days ago and am now on day 8. Royal Mail tracking number is useless as the item hasn’t been handed over an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your one stop shop for all things Fitness! Clothing, exercise equipment, protein shakes, we have it all.
Dane kontaktowe
Unit 11, Accent Business Centre, BD3 9BD, Bradford, Zjednoczone Królestwo
- 0800 9990360
- info@fitness360.co.uk
- www.fitness360.co.uk
1,8
Słaba
208 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick delivery and very good price
16 czerwca 2025
Long wait for despatch
If you want your order delivered in 48hr like advertised i would shop elsewhere, it took 12 days and 4 emails to customer services for a sunglasses case to arrive,
9 czerwca 2025
I haven’t received my order and I don’t know what’s going on
I haven’t received my order and trying to contact with customer service to either, get my money returned or give me an explanation. I haven’t been able to contact with anyone yet.
18 maja 2025
Unexpected long delivery time and customs clearance costs.
Delivery time to Greece was 2 weeks. We had to pay 5 euros for customs clearance and that was not mentioned when placing the order.
8 maja 2025
order has not yet come
order has not yet come - they don’t pick up their phones or return emails
18 maja 2025
customer service is non existent…
customer service is non existent despite claims of having a "friendly freephone customer service" option. I have called daily fir 2 week and emailed several times with response, as I had an issue with order
23 kwietnia 2025
Wrong product sent and ZERO Customer Service
Fitness360 sent the wrong product which I did not order. I have emailed them twice at the address given on their order confirmation email and received no reply. I've sent a message via their website and received no reply. I've tried calling but am unable to get through. All very unsatisfactory. Customer service = ZERO. Will I buy from them again = NO. Would I recommend them = NO. Do they deserve one star = NO.
14 kwietnia 2025
Poor service
waited 9 days for delivery not received it and only when I let them no I was told I would get a refund as it was out of stock
21 kwietnia 2025
Would not recommend using this website…
Would not recommend using this website to order anything!
We are still waiting to receive one item several weeks from bring informed that it had been despatched.
Due to the delivery being so slow, I cancelled the item but have not been contacted regarding a refund despite expressly asking for one of their team to email me.
24 marca 2025
Now refusing to respond to comms and…
Now refusing to respond to comms and tel num goes directly to voicemail.
Do not use this company, they are clearly a scam! Very disappointing!!
8 kwietnia 2025
Opinia niezależna
AVOID
Tracking number provided says royal mail says still not received the item since Wednesday 26th March (today is the 2nd of April) from fitness360 emailed them to get info on when it will arrive and said they could send another or refund I said can you send another next day delivery only to be ignored so I then sent an email asking for a refund still no reply now have to go through PayPal to get my money back as I have now got one from amazon do not waste time ordering off this company terrible experance look like I'm not the only one read the other reviews on here
26 marca 2025
Ordered a race suit end of Dec 24
Ordered a race suit end of Dec 24, no product and no refund as of end of Mar 25. Extremely poor communications. Have raised a chargeback. AVOID!!!!
31 marca 2025
Opinia niezależna
Recommended company
Following an initial order problem, the matter was resolved and order was despatched.
Without asking, I was also compensated for the inconvenience caused.
I would recommend this company.
27 lutego 2025
As described but arrived late
Package arrived intact but later than stated. Items exactly as stated, happy with that but not the late arrival
6 marca 2025
Trustworthy! Nice Guys to do Business with
There was an issue with delivery, was sorted with ease.
27 lutego 2025
Resolved issue quickly
Unfortunately sent the wrong item - but customer service was excellent - sending me a tracked returns label and responding to my query really quickly.
17 lutego 2025
No sign of the item!
24 lutego 2025
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