Good quality products on the website. Fast delivery and good customer service. I found an inaccuracy in the listing of a product purchased from them. When I brought it to the attention of customer se... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The items came without securing bolts to connect them - one was obviously sent back and it was resent out to me as it was repacked with brown parcel tape - raised a query and was told that I would be... Zobacz więcej
Reakcja na opinię
Curb ramps for wheelchair use were just what we needed, arrived next working day as advertised, good quality well designed, heavy but very stable. Great service. These were needed for a wheelchair use... Zobacz więcej
Reakcja na opinię
The X-Sense wireless smoke alarms, heat alarm, and home hub were easy to order and promptly dispatched. There was a bit of a delay with delivery, but it was over the Christmas period, and at a distanc... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Instalacje przeciwpożarowe
- Dostawca maszyn budowlanych
- Sklep z znakami i szyldami
- Sklep BHP
- Dostawca artykułow BHP
- Sklep z artykułami ds bezpieczeństwa
Napisane przez firmę
Fire Protection Online is one of the most modern fire safety companies in the UK. We provide quality advice for business owners and managers along with next day delivery of certified products to make it easy to comply with UK Fire Regulations while, at the same time, encouraging remarkable customer satisfaction and low and transparent prices. We then provide the required nationwide maintenance with no binding contracts, no hidden charges and a "you don't like - you don't pay" guarantee. This is Fire Safety Made Easy.
Dane kontaktowe
Unit 11C, Claremont Way, CT3 4BF, Canterbury, Zjednoczone Królestwo
- 0800 321 3145
- info@fireprotectiononline.co.uk
- www.fireprotectiononline.co.uk
4,5
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast delivery and good description of…
Fast delivery and good description of goods on your website.
9 lutego 2024
Odpowiedź od Fire Protection Online Ltd
Thanks for your review, Mark. Our team work hard to ensure descriptions include all the information customers need to make it as easy as possible to choose the right product. I'll make sure your nice words are passed on.
All the best,
Sophie
Goods came quickly and no problems
4 lutego 2024
Odpowiedź od Fire Protection Online Ltd
Hi Steve,
Thank you for taking a moment to leave us a review. It sounds simple, but whenever we order online, we just want the items quickly without any fuss, and that's exactly the service we hope all our customers receive too.
Many thanks,
Karen
Great product and a very quick turn…
Great product and a very quick turn around from Fire Protection.
1 lutego 2024
Odpowiedź od Fire Protection Online Ltd
Our warden vest storage boxes were recently updated to refresh their look, so it's nice to hear that customers are still happy with it, as well as our service.
Thank you for the review, Matthew - we're always here if there's anything else you require.
All the best,
Tasha
Odpowiedź od Fire Protection Online Ltd
I'm glad you found your metal fire bucket the perfect fit for your requirements.
Thank you for sparing a few moments to leave us a review.
Karen
Excellent all round
Excellent price, speedy next day delivery, great communication and a professional product- thank you
5 lutego 2024
Odpowiedź od Fire Protection Online Ltd
What a lovely review - thank you for sharing those kind words Donna.
All the best,
Emily
Yes we got there in the end not your…
Yes we got there in the end not your fault for delay. Customs i belive but still just had to ring a lot of t8mes other wise good
1 lutego 2024
Odpowiedź od Fire Protection Online Ltd
Hi John,
I am sorry that you experienced a few delays with being able to place an order. Our lithium fire blankets have proved incredibly popular with customers and we just can't get them in quick enough. Trust me when I say we've found the shipping delays just as frustrating as you have, so it was a huge relief when we finally received the container!
However, I'm glad you were able to place an order in the end and your order was shipped the next working day.
If there's anything else we can help you with, please just let us know.
All the best,
Sophie
Efficient ordering and delivery
31 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
Thank you for your 5-star review, Lorna. We are grateful for your continued custom and look forward to supplying you again with the safety equipment you need.
All the best,
Karen
Always a great service
1 lutego 2024
Odpowiedź od Fire Protection Online Ltd
We love it when our customers keep coming back - it means we must be doing something right!
Thank you for your review, and if you have any feedback on how we can improve our service to earn a fifth star from you, we'd be happy to hear it.
All the best,
Emily
Recommended
Highly recommend Fire Protection Online. Competitive, easy to navigate website and great delivery.
31 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
We really appreciate you sharing all the lovely things you've listed here. It's a real team effort to get a website customers love using, supplying products at low prices and then making sure the items get to you quickly and in good condition.
Thank you!
Tasha
Excellent just what l wanted at…
Excellent just what l wanted at reasonable price came the next day
31 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
We don't think there's any need to make it any more complicated than that. Supplying the products you need at the prices you want to pay.
Many thanks,
Emily
Easy to use website
Easy to use website, excellent prices, and helpful advice from customer services.
30 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
It means a lot to get this kind of feedback where a customer thinks we ticked all the boxes.
Thank you for sharing your experience.
Karen
Speedy response
28 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
We're always here, ready and waiting, to help out however we can.
All the best,
Sophie
Door closer arrived promptly
Door closer arrived promptly, instructions were fairly easy to follow. Best price as well.
5 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
Sounds like you didn't get too frustrated whilst installing your new door closer, which is always a bonus with any job like this. Even better when you get a good deal too!
If you need anything else, don't forget we're always here to help.
All the best,
Karen
Good service good product
13 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
That's great to hear. If there's anything else we can help you with, don't hesitate to get in touch.
Many thanks,
Sophie
Easy to buy online and very quick…
Easy to buy online and very quick efficient delivery
14 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
Ensuring all our customers receive a fast and stress-free service is our top priority, so we're thrilled that's what you experienced. Thank you for finding a few moments to share your experiences.
Kind Regards,
Tasha
Easy to use website very quick from…
Easy to use website very quick from date we ordered to delivery
14 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
We've worked hard on providing a fast and effective service, and reviews like this make it worthwhile.
Thank you very much for your review.
Emily
Very quick response and delivery…
Very quick response and delivery following the order being placed. Could not fault this at all.
12 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
When our products are potential life savers, we think it's important to make sure you have the items you order nice and quickly.
Thanks for your review, Neil.
Sophie
Odpowiedź od Fire Protection Online Ltd
It's great you found the whole process nice and easy. Thank you for taking the time to leave us a review.
Kind Regards,
Karen
Odpowiedź od Fire Protection Online Ltd
That's great to hear, and I hope we see you again very soon to show you every experience shopping with us is great.
Many thanks
Emily
The delivery company has three times…
The delivery company has three times said they have tried to deliver our parcel but yet no sign of them what so ever on our ring door bell, we stayed in for one of the days as we rescheduled delivery, yet again they didn’t arrive but said they had, with no answer.
Very disappointing for such a large delivery company.
4 stycznia 2024
Odpowiedź od Fire Protection Online Ltd
Thank you for talking with me about your delivery issue, and I'm glad to hear you now have your parcel.
While most of our orders are delivered the next working day, unfortunately, all couriers do encounter problems sometimes. Having looked into your order, it seems no one was available to accept the delivery on the first attempt and then the following attempts were to the wrong address.
We always ask that customers let us know when they have issues with their delivery. Not only because we know your time is too precious to be spent liaising with couriers, but also because we can escalate problems or even resend your items with a different company so you get the items you ordered while we resolve the issue.
I hope we see you again soon so we can show you just how good our service usually is.
If you have any other issues or questions, please don't hesitate to get in touch.
All the best,
Tasha
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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