Both Michael and Santiago at the Reading office have been brilluant.Due to negative experiences at local job centres before joining restart i was slso sceptical about fedcap/restart however i thou... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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A complete waste of time, frequently 10 to 15 minutes late to collect me for appointments, whereas if I was late I would be turned away. Constantly regurgitating the same useless skills for work cours... Zobacz więcej
Mixed experience. Some really brilliant advisors but fedcap suffers from funding cuts and not having enough support for staff which throws more stress onto service users. There have been some brillian... Zobacz więcej
The ever so amazing Kim F was assigned to me and I could not be happier!! I had no confidence in starting my own buisness and unsure of the correct avenues to take. Within a few months I knew exactly... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Fedcap Employment and Fedcap Scotland are part of the not-for-profit organisation, The Fedcap Group. We deliver employability solutions across Britain to build communities through a blend of local frontline professional teams and like-minded supplier networks, using innovated tested ideas both developed locally and internationally. We are dedicated to creating opportunities for people with barriers to economic wellbeing. Every day, through proven interventions, systems-based capacity building, and measurable impact, we are making a difference.
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Zjednoczone Królestwo
- www.fedcapemployment.org
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Avoid These Clowns
These people are nasty as hell!
They pretend to my nice and show empathy but turn on you later!
I had health issues & was advised to get signed off, which i did. Then assigned to a health & wellbeing facilitator (always ignored my texts) said could help i Italy get my GP appointment & certain referrals i thought great. But then when i needed help with certain forms (kept asking me) saying i dont understand. Couldn't provide me with a reference as not a Qualified Healthcare Professional when i checked on their job advert it's clearly stayed you MUST BE. Then i was coerced into a phone chat with their manager, the job coach & facilitator. Of course defending each other. Also was blatant stitch up as manager said they in regular contact with a job centre, was never told this. Oh forgot to mention just before Xmas despite health issues they tried for me a job interview which i rejected (which they kept on saying i must go to, but i out my foot down. They after all this trying to persuade me it's in my best interests to have meeting with JC advisor & their manager & my Fedcap coach to discuss Action Plan movíng forward even though I'm still signed off! They ate a disgrace & also put me in pointless courses etc. Avoid at all costs. I've been with other agencies like these lot. All got hidden agendas and are all frauds who want ti screw you over.
Avoid this Quango - I worked for this company
I worked for this company. Some individuals are forced to visit FedCap by the JobCentre because of long-term unemployed; it’s for anyone who has been unemployed for over two years or more. If people refuse to participate they would lose their benefits, which means people *had* to attend.
What FedCap does is… nothing… except to upset the Apple cart. They don’t actually do anything to help people find a job, but what they *will* do is make sure they continue to receive their government funding by forcing people to attend irrelevant training courses and meetings, and they also have a 12 week review, which is a series of questions (the same ones used every 12 weeks) that have multiple choice options / answers. If an individual drops below (a 4 or a 5, for example) for any of the questions, FedCap staff eyes light up because they can send the jobseeker to see someone else… on another day… in between the monthly in-person meetings… for guidance. It was rubbish, and all part of collecting government funding.
But those "meetings" don’t actually help. Like I said, FedCap is government funded - it’s a quango. FedCap is also an American company. What are they doing in the UK? Perhaps it’s not dissimilar to parts of the NHS going private which down the line could be a disaster. Will the JobCentre one day go private and the contract be awarded to FedCap, which is not even a British company? It’s entirely possible.
So, the only way for FedCap to continue to receive taxpayers money, or more of it, is to start tightening the screws on people. The more extra meetings they get people to attend, the more opportunities for FedCap to claim more funding, and the more job security *they* have.
This is all about them, their continued funding, their own job safety, and the high rents paid in the high street that the UK taxpayer is absolutely unaware of. Plus, not forgetting the high cost of running FedCap as a business as a complete tax right-off.
Most importantly, how FedCap treats people is an as disgrace. For example, if someone doesn’t attend an extracurricular meeting that one of their staff recommends they will threaten the individual with sanctions to their benefits. And in this day and age, with prices shooting through the roof, it is an absolute disgrace.
We even lied to people telling them to send us a list of the jobs they had applied for so we could "directly contact the companies to follow up on their application and to gain important and helpful feedback". It was a lie. It is against an individual’s privacy policy and no HR department would divulge private information about an applicant or their application… unless it was the jobseeker themselves. We told utter lies. We did it as part of our tightening the screw exercise so that we could threaten sanctions on poor innocent jobseekers. The more we manipulated people, the more money FedCap was able to claim from the British government.
It was all extremely underhand, and was the reason why I stopped working there.
We had *training* courses where we were instructed to manipulate every individual who walked through our doors because forcing them to do something (they may not wish to do because it’s irrelevant) would gain more government funding.
The lies I saw every day was appalling and embarrassing.
What worries me is that they were granted access into JobCentres across the entire UK whereby FedCap staff could go behind the scenes and talk to the JobCentre work coaches, and we were able to gain access to some very private information about the jobseeker. We were trained in how to manipulate the work coaches so to get what we needed.
It won’t be long until someone is arrested both high up and at customer facing level. I urge someone to make an official complaint before it gets even more out of hand.
Disappointing and poor service - Fedcap Burnley
I was so looking forward to this as I read that people were helped by Fedcap restart programme. While some staff were great, others were not. There is a lack of professionalism and poor management. They are no help at all and made things far worse. They falsified what they were offering in the way of jobs, courses and opportunities, then lied about it when confronted. They don't show up for appointments, and avoid any responsibility for their actions. I also can't believe how dishonest and underhanded they are. It was shocking to see this kind of behaviour as 'normal'. They take great pleasure in causing harm to job seekers. I am sorry I ever had anything to do with them, never deal with this company. I urge everyone who has negative dealings with Fedcap to make a formal complaint, and get ICE (independent case examiner) involved. The more people who know what is really going on the better. Let's make a huge effort to get justice.
Depending on what department probably a…
Depending on what department probably a decent company to work for. This company used to be working links that collapsed in feb 2019 I would recommend putting this into consideration and should have listened to my gut!
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