Extranomical Tours Recenzje 9013

Andy’s bus trip to Yosemite National park was great. Andy’s was very knowledgeable, with lots of history lessons on the way.

Randall was so informative. Very friendly and went out of his way to make sure we were totally informed. You can tell he loves what he does.

Wine was great, Muir Woods was incredible. Randall was a wizard on tour.

Harrrowing Experience Would not even recommend to my enemy!

I booked a 2 person overnight Yosemite tour May 4-5. To begin with they missed picking us up at the pick up point in SFO and left the city without us. The scheduked departure was 5.50am and we we were there at 5.45 am.

And since they shared no contact information of any driver or guide to seek any help, their on call customer support team ( seemed like they were based in Asia) had no clue on the location of the bus or the driver. It took me 7 calls to push them to figure it out or refund. And finally at 7 am the bus arrived. Guess what instead the driver said “ we checked you in before we left” ! They failed in basic check and customer experience and showed no remorse. But it isnt over yet, the guide Sharon had no clue on the details of the bus that will get us back and told us to call the customer support next day.

And similar experience repeated next day! To top it all the driver next day was rude and almost racist! He commanded me and my son to sit in seat ( next to door) and said it is what was allocated. There was no such term and only after I out my foot down and refuse to budge in we were given decent seats.

Overall the management of the tour operators did not have the courtesy to call and apologise and have demonstrated abysmal incompetence in running this tour.

And mind you it is damn expensive bus ride to take you from SFO to Yosemite and back and nothing else.

I would give them 0 stars if possible.

I booked a Yosemite tour but then realized as a non US Citizen I faced $100 park entry fee and cancelled immediately
I was told 10-14 days for a refund which was not processed within that time and I had to pursue the company
Not my job to chase them… I doubt they would have refunded had I not pursued it

The company representative for the day was Mr. Rob Muller. In one word, he was nothing short of amazing. You can tell he is a veteran at what he does. He was punctual, had a pleasant command over the crew, knowledgable about the travel facts and provided us with practical insights on different phases of the expedition. Sometimes, simpler is better and he kept it simple for everybody. We probably got more out of this trip than many other more commercial guide teams. Last but not the least, he is the kind of personality you would wanna crack open a cold one with, although he hasn't touched alcohol in 40+ years. God bless him and us all.

I took a 2-day Yosemite trip in April with guides Andy (with understudy Toby) on day 1, n Rob on day 2.

Shout out to Andy who was truly outstanding! He was a walking history book n a great storyteller, with a wicked sense of humour! I was moved by his stories n songs.

Rob was also responsible in ensuring I made it on the bus back to SF.

Thank you, both!

Rob is the man, he is extremely funny and very attentive, he elaborated and explained history of Yosemite Park and the the surroundings, he’s an amazing Tour guide and an even Better person. I believe everyone should Book with ROB!!!!

Rob was the best tour guide I’ve had. He was funny, attentive, and knowledgeable about Yosemite as a whole. Would recommend to anyone who is intrested in a convenient relaxed journey to Yosemite

Booking process and communication prior to the tour were outstanding. The tour itself was very good (it is a VERY long day). Dino our driver was entertaining and helpful but probably could have talked a little less. It would have also been interesting to go a different way home than drive exactly the same route in and out of the valley. Overall a good experience.

This tour packs a lot into one day!! My biggest two complaints are that the gourmet lunch option was not worth it. And the bus was too warm. Otherwise it was phenomenal! The wineries were fantastic, I wish I got more time at the woods!

Buyer Beware! For those who are considering Extranomical Tours, don't! Our flight from Chicago to SFO was canceled last weekend. I immediately called to let them know (within the 24-hour cancellation policy). Through no fault of our own, our family of four missed the tour. After multiple calls and attempts, I am still getting the runaround with no refund in sight. Just an FYI so you don't waste almost $500 of your hard earned money, like we did.

Il pullman non è comodissimo ma nel complesso un’esperienza super consigliata

Ayer hicimos una reserva vis mail para la excursion a Yosemite para mañana 11/03 con estadía en el Valley Lodge para 2 personas, estaba confirmada. No me responden llamados ni mails. No es confiable. Tengan cuidado!!

Great trip. Driver and tour guide Robert was awesome, accommodating and friendly. Very knowledgeable as well. Would have done the overnight trip to have more time to hike.

They know what they're doing and they're the best in the region

Comfotable van
Nice guide and a careful driver!
Two wineries would have been enough!!
And longer time for the Muir Woods would have been great!
On the whole, a very nice trip!!

Despite set backs with late departure and changing pickup locations. Glenda was a fantastic guide. Really informative and hospitable despite stepping in last minute on her day off! We had a great day and are very happy to say we’ve visited Yosemite.

Great tour! I had a few questions before the trip and i heard back quickly! Rob, the tour guide was very friendly and accomodating with a good attitude. He knows a lot about Yosemite. It was our first time ever and we are pleased, wish i could have explored a little longer but overall i would recommend this tour for a whole day experience.