Explorer Travel Insurance Recenzje 

441
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ian is managing director of Explorer he keeps you updated of any changes and give good sound advice to travellers. Having spoken to one of his employees regarding my requirements for travel insurance.... Zobacz więcej

Oceniono na 5 z 5

Having used several travel insurance companies since we became too old for our banking app to cover us!! I was glad to find Explorer, it is more than an insurance policy, there are useful tips to aid... Zobacz więcej

Oceniono na 5 z 5

I admit my choice of Explorer was price driven. For this reason alone I am able to provide a 5 star review. The initial purchase was straightforward and all required documentation arrived in my in b... Zobacz więcej

Oceniono na 5 z 5

Ian was so helpful on the phone discussing Policy options for travel to Australia and was interested in finding best Policy for a pensioner on fixed income. He also has good sense of humour, but appr... Zobacz więcej

Informacje dotyczące firmy

  1. Ubezpieczenia podróżne

Napisane przez firmę

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip , Annual Multi Trip, Winter Sports , Cruise and Backpacker travel insurance. Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard. We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

441 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(441)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Explorer Travel Insurance is the only…

Explorer Travel Insurance is the only company I have used for the last four years. Its rates are extremely competitive. When I needed clarification about a policy, I was taking out, the agents were extremely helpful and polite. My husband and I are in our mid 70s and other companies proved to be far too expensive because of our age. It is my go to place when I need to take out Travel Insurance. I thoroughly recommend them

16 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

This is our first time with Explorer

This is our first time with Explorer travel but I can highly recommend this company, although fortunately we haven’t had to claim! The agents are very informative and in fact email with travel info and handy travel tips. They are UK based and give the impression that they are on your side, a cherished customer. If the annual renewal and health are ok, We fully intend using them again until we are no longer fit to travel. Bravo Explorer!

19 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding Travel Insurance

Looking for travel insurance? Looking for excellent value? Looking for a personalised service? Then look no further!! Explorer Travel is a UK based company that offers an excellent service and a range of products to suit everyone. Get a quote, speak to a representative and you won't be disappointed! Into my second year now and can highly recommend! 😄

4 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

I used Explorer for a cruise

I used Explorer for my northern European cruise in December ladt year. I took missed port cover out on my policy, and sure enough the stormy weather meant we missed Hamburg. Disappointing but couldn't be helped. I had my payout within a week of claiming. Great result..

8 grudnia 2024
Opinia niezależna
Oceniono na 4 z 5

My husband and I have been using…

My husband and I have been using Explorer insurance for many years using on line and their telephone service without any issues, staff always polite and professional, we are in our later 70's and thankfully have never had to make a claim. Costs have been fair ..as yet we have no complaints..we always reccomend Explore to family and friends whether it be a one off trip or annual..I can only suggest you give them a try.

19 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Holiday insurance

So far my experience buying my travel insurance was easy. The price was good compared to other travel companies on the offer I had. I have not had to make a claim and therefore, unable to comment with regards to this. Hopefully, I won't have too either, but I know that I am covered for a whole year for my travels.

14 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The best insurance, DENGUE FEVER LIFESAVERS

The best travel insurance. I caught Dengue Fever whilst backpacking and Ian Explorer were a life saver, helped me in New Zealand find a hospital on multiple occasions even for check up after and had doctors/nurses call me DAILY for over two weeks to check up on me. I will always use Explorer Insurance. Thank you!!

19 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Totally satisfied.

Excellent company I felt involved at all times.
I was kept informed at all times and appraised of all current travel restrictions well in advance of my journey.
No complaints at all, keep up the good work.

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

EXPLORER CRUISE INSURANCE

I have been using explorer for 10 years + and have always found their rates competitive and the staff very knowledgeable and helpful. I have 2 policies with them just now as I have a couple of cruises booked

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Ask them who administers claims

This company’s website is very easy to use but I would not say that the premium was competitive as I found a policy a thousand pounds cheaper with a household name insurer. However, the true measure of an insurance policy is when a claim has to be made as their claims are administered by Gallagher Basset something which is not at all made clear. Gallagher Basset’s reviews on Trustpilot are absolutely shocking annd in my experience rightly so. Ask them who andministers insurance claims Explorer Insurance have essentially washed their hands of the whole matter. We are still in the middle of a claim from February, and I foresee that I will be taking both companies to FOS.
Since posting the above I have been advised by them that they do mention on page 40 (yes page 40) of the terms and conditions document that they use a claims administration company. However insurance contracts are termed contracts of ‘utmost trust’ and all relevant terms should be clearly displayed. It seems to me that they have contravened this and also FCA guidelines on such contracts, as nothing pre-sales mentions a separate claims company. Also policies are underwritten by another company which they claim means that they are acting on behalf of that other company, that is not my understanding of a policy being underwritten but again not mentioned in pre-sales literature. It seems to me that they are not taking responsibility for anything and hiding behind very very small print. I think this should be tested before FOS.
Actually rereading page 40 it does not mention claims management companies at all, never mind Gallagher Bassett. It seems to me that between them one company gets all the the good for all the pre-sales work and Gallagher Bassett gets 94% bad reviews which is why I suspect why Explorer Insurance do not mention them in their documents.

31 stycznia 2025
Opinia niezależna

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