Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... Zobacz więcej
Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process
Reakcja na opinię
Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Wykonawca obiektów użyteczności publicznej
- również w kategorii:
- Dostawca energii
- Dostawca energii odnawialnej
- Gazownia
- Przedsiębiorstwo wodociągowe
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Dane kontaktowe
Athenaeum House, Market St, BL9 0BL., Bury, Zjednoczone Królestwo
- 0800 9777 000
- savings@exchangeutility.co.uk
- www.exchangeutility.co.uk
4,9
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Think again, I wish I could
Horrified. Have been with this company for years but I now find that they recently changed the entity of our organisation leading to higher costs. They also, for some reason 'changed our tennancy' so that our bills go to the wrong address. This led to us not receiving invoices and the Gas company sending thugs round to demand money. They did all this without telling us that they were doing it. I am stuck with this mess for years now. If they would just admit that they have messed up it would be something but they are making excuses all the time. Avoid like the plague!
21 kwietnia 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Hi Jan,
Thank you for your review. I understand that you have contacted us directly. We will respond to you within the next 2 working days to discuss in more detail.
Thank you.
The Exchange Utility Team.
Thanks to Hilary
Thanks to Hilary, she's patient and persistent and she beat our current renewal price. Good work
11 kwietnia 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Hi Kerry Knowles,
Thank you for your review. We are pleased that Hilary has provided a good service for you.
Have a great day!
The Exchange Utility Team
Arranged the switch easily
22 lutego 2022
Odpowiedź od Exchange Utility
Hi Mandy,
thank you for taking the time to leave Exchange Utility a review. We are glad that the switch was made easy for you.
Have a great day!
The Exchange Utility Team
Extremely helpful
Always strive for the most competitive prices. Extremely helpful and will spend time explaining everything to you. Special shout out to Michael who is the most patient person I have ever come across.
3 lutego 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Hi Alice,
thank you so much for leaving a review. We are pleased that Michael has been able to help you and your business and you found him very easy to deal with.
Have a great day!
The Exchange Utility Team
Well worth their five stars
Well worth their five stars
We've been an Exchange Utility customer since 2018 and they're always working to ensure we get the best deal possible. Extremely happy with their support, Lyndsay E and her colleagues do a fantastic job.
17 stycznia 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Thank you very much for taking the time to leave your review Paul. We are very pleased to hear that Lyndsay E and the team have looked after you.
Have a great week!
Kind regards,
The Exchange Utility Team
Energy Account Change
Energy Account Change
Exchange Utility have been very helpful in changing energy companies but also in obtaining a VAT refund on overpaid VAT to our previous energy company.
Thankyou very much for your assistance but in particular to Helen M.
10 stycznia 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Hi Mr Leese, thank you for taking the time to leave a review. We are pleased that Helen and Exchange Utility have been able to help you with your energy and VAT requirements.
Have a great week.
The Exchange Utility Team.
Excellent tenacious work by Hilary to…
Excellent tenacious work by Hilary to drive the best prices for us.
6 stycznia 2022
Opinia niezależna
Odpowiedź od Exchange Utility
Thank you very much for taking the time to leave your review Mr Allerton. Have a great week!
Kind regards,
The Exchange Utility Team
Emma was so helpful and friendly
Emma was so helpful and friendly. Nothing was too much trouble and she was very patient with me. Explained in plain English! Thank you Emma
30 listopada 2021
Odpowiedź od Exchange Utility
Thank you very much for taking the time to provide your feedback Sharon and so happy we could help. Have a wonderful week!
Kind regards,
The Exchange Utility Team
Very useful
We found Hilary Caplan and James Halliwell to be very capable in helping our business move supplier after Bulb went into special administration.
PJ Waddell & Sons
26 listopada 2021
Opinia niezależna
Odpowiedź od Exchange Utility
That's great, thank you for your review. Happy we could help!
Kind regards,
The Exchange Utility Team
Water Garden Hotel
Thank you Hilary Caplan for all your help in getting us the best rate.
17 listopada 2021
Opinia niezależna
Odpowiedź od Exchange Utility
Thank you very much for reviewing Hilary's service today and we're so happy we could help. Have a great day!
Kind regards,
The Exchange Utility Team
Hilary was very helpful and informative…
Hilary was very helpful and informative throughout the whole process and got us a good deal.
11 listopada 2021
Opinia niezależna
Odpowiedź od Exchange Utility
Thank you very much for taking the time to provide Hilary some feedback! Have a wonderful week!
Kind regards,
The Exchange Utility Team
The advisor was a pleasure to deal with
8 listopada 2021
Odpowiedź od Exchange Utility
Thank you very much for taking the time to provide some feedback David and happy we could help. Have a wonderful week!
Kind regards,
The Exchange Utility Team
EU provided an excellent service
EU provided an excellent service, in what was not a completely straight forward switch. They were tenacious and flexible and kept in good touch. Very friendly and competent.
6 listopada 2021
Odpowiedź od Exchange Utility
That's great to hear, thank you very much for taking the time to leave your review :)
Kind regards,
The Exchange Utility Team
Odpowiedź od Exchange Utility
Thank you very much for taking the time to leave your review Mrs Tiley. Have a great week!
Kind regards,
The Exchange Utility Team
I was contacted prior to expiry of…
I was contacted prior to expiry of existing contract and provided with the best terms for renewing via a digitised contract made simple.
1 listopada 2021
Odpowiedź od Exchange Utility
Thank you very much for taking the time to leave your review George and happy we could simplify the process for you. Have a great week!
Kind regards,
The Exchange Utility Team
Thank you for all guidance and help
Thank you for all guidance and help. Both accounts successfully moved to alternative suppliers.
29 października 2021
Odpowiedź od Exchange Utility
Fabulous! Thank you for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team
Excellent Service
We have an excellent relationship with Carl Sweeney who is a credit to your company.
29 października 2021
Odpowiedź od Exchange Utility
Thank you very much, we really appreciate your comments and agree Carl is a credit to us!
Kind regards,
The Exchange Utility Team
he agent was very helpful
he agent was very helpful, I had though the ageemnt had another year to go. He explained he could renew it now -- a year early Very good for us to miss the next round of increases
25 października 2021
Odpowiedź od Exchange Utility
Happy days! Thank you very much for your review and for taking the time to provide us with your feedback Nic.
Kind regards,
The Exchange Utility Team
All is well and running efficiently.
All is well and running efficiently.
Many thanks
25 października 2021
Odpowiedź od Exchange Utility
Great news, Thank you and have a fabulous week guys!
Kind regards,
The Exchange Utility Team
Electricity Supply Contract
Found all our contacts and correspondence with Exchange Utility friendly, polite and efficient. They were very helpful in assisting us to find the best deal for the future electricity supply to our church. Thank you.
25 października 2021
Odpowiedź od Exchange Utility
That's wonderful, Thank you for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team
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