Euronics Recenzje 

423
Wynik TrustScore: 3 na 5

3,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Mi sono recato all' interno del centro commerciale per l'acquisto di un nuovo smartphone,prima di entrare da Euronics ho fatto un po' di spesa nel Conad sempre all' interno dell' ipermercato,una volta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have dealt with the Eccles store over many years and continue to be impressed with their selection of products, expert service in-store and by the delivery guys. No problem with uplifts of old machine... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Having been recommended to Euronics when our dishwasher expired, we visited the shop( great to speak to people who really knew their product), agreed to buy the product they recommended, arranged a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

mi è stata attuata una truffa da parte di euronics, non ordinate mai sul sito, con le loro clausuline del ca zzo se vi fanno sparire da un pacco qualcosa lo prenderete in quel posto, ho ordinato un... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD
  2. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

In the UK, Euronics is formed by a network of Local Independent Electrical Specialists. In many cases, they are family run businesses, some of which have been established for several generations. Your partnered specialist is always there and will offer you all the buying advise and after sales support you would expect from an independent retailer. Looking for a new appliance? Go online at www.euronics.co.uk or find your local store today... www.euronics.co.uk/store-finder


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

423 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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3,0

Wszystkie recenzje

(423)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Would not hesitate to use again...

In July I ordered a Bosch washing machine from Euronics Blairgowrie.
5stars***** Great customer service.
Will certainly order from them in future.

24 lipca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your kind words.
We will pass these comments onto the store for you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

'Service

Fantastic service wish I'd gone to them in the first place. Easy to buy. Knowledgeable staff.fault
ess delivery. As they say Cracking!!!! Would give 10 stars!!!!

7 sierpnia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback. If you could please let us know which store this was, we will pass these comments on for you. Kind Regards, Euronics UK.

Oceniono na 5 z 5

Excellent customer service very prompt…

Excellent customer service very prompt delivery and would like to thank jamie at Burton and sherwood who delivered it. Very polite and helpful, would highly recommend

4 sierpnia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback. We will pass these comments onto the store for you. Kind Regards, Euronics UK

Oceniono na 1 z 5

I was scammed

I ordered headphones. I was charged for them over credit card. I never got them. They are still in the dpd warehouse or so it says on their website. I reached out to dpd over gmail, they ignored me. I reached out to euronics and they responded the 1st time about an eventual refund which never happened and now they just stopped responding aswell. So, basically I was scammed for 50 euro. In my experience, not a trustworthy website. If you want to order something, I suggest you do NOT pay upfront. Thanks for robbing me euronics, that was really gangster of you.

1 lipca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 1 z 5

Brutta esperienza

Sono stata nel negozio di Viareggio e purtroppo non ho avuto una bella esperienza, premetto che il negozio era semi vuoto, solo un cliente avanti a me al reparto delle televisioni. Visto che la chiacchierata diventava molto lunga,con mio padre abbiamo chiesto se potevamo fare una
domanda per capire se avevano o meno l articolo che stavamo cercando,la commessa ha detto che stava servendo e non poteva...nemmeno dopo 15 minuti,allora abbiamo chiesto all' addetto del reparto informatica che era passato diverse volte e non aveva
nessuno ,di sicuro ci avrebbe potuto per lo meno aiutare a capire se in negozio si poteva trovare quel dispositivo e ci ha risposto sgarbatamente, dicendo quando ha visto che mio padre era scocciato di fargli pure la domanda tanto non lo sapeva. Mio padre è uscito dal
negozio,io ho riferito tutto in cassa ma non mi sembravano molto interessate a risolvere . Sono stata 20 anni in un negozio molto grande come capo reparto, e il modo di rispondere a dei clienti lo conosco molto bene. L' ignoranza purtroppo non si tollera . Di sicuro non ci torneremo più.

28 lipca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 5 z 5

I went into the Ruislip Manor store for…

I went into the Ruislip Manor store for some help and advice. They were very helpful and were able to source what I needed quickly and without any fuss.
Thank you

8 lipca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback. If you could please let us know which store this was, we will pass these comments on for you. Kind Regards, Euronics UK.

Oceniono na 5 z 5

Definitely recommend

Went to the Wallington branch staff were so helpful. Went in with what we wanted but they were quick to point out that the colours mismatched which was appreciated. Most importantly we got an amazing deal. Thank you
Wallington branch SM6 9AP

2 czerwca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback. If you could please let us know which store this was, we will pass these comments on for you. Kind Regards, Euronics UK.

Thank you for the update, we have now passed your lovely feedback to the store. Kind Regards, Euronics UK.

Oceniono na 1 z 5

We bought a Bosch kettle from Jeans of…

We bought a Bosch kettle from Jeans of Mere in Wiltshire costing almost £50 . The kettle was faulty as the lid kept popping up when the kettle was boiling. We got in touch with Bosch who told us to go back to Jean so they could send it off. We did that and because they couldn’t scan the qr code from Bosch or print the label we were told we would have to buy another kettle come home and print the label ourselves and send the kettle off ! Jeans of Mere used to be a good shop but not any more . There is no after sales service at all. Will never use another Euronics store again if this is how you are treated . Had to buy new kettle in Argos so thanks Jeans of Mere for ripping us off for nearly £50

15 lipca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your message and email, which is currently being dealt with by our Customer Care Team.

Kind Regards, Euronics UK

Oceniono na 1 z 5

Voglia di lavorare saltami addosso!!!

Tempi di risposta telefonici scandalosi!! Formazione del personale (non tutto fortunatamente) scandalosa!! Le risorse umane da rivalutare....
Dopo più di 40 minuti di inutile attesa telefonica, non sono riuscita ad avere la risposta ad una semplice domanda. Oltre ad essere impreparati, erano in chiusura, quindi impossibilitati a chiedere all'unico (così mi è stato detto) collega (forse) più preparato.
Morale...andrò a fare il mio acquisto altrove!!

30 czerwca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Tip Top.

Looks like not everyone has had a great experience, but Val and Lakh from the Walsall store, who delivered my enormous fridge freezer, did a brilliant job. Thanks guys.

24 czerwca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback. If you could please let us know which store this was, we will pass these comments on for you. Kind Regards, Euronics UK.


Thank you for the update, we have now passed your lovely feedback to the store. Kind Regards, Euronics UK.

Oceniono na 1 z 5

Very poor attitude

A NEFF double oven was installed on 22 May 2025. Upon using the main oven shortly thereafter, I felt some quite sharp metal projections to the underside of the stainless steel main oven handle and that there was a corresponding small gouge above on the face of the handle. I took a close up photo and emailed RSM Ashtead. They stated any damage was not their responsibility and subsequently sent me a photo they took at the time of installation of the front of the whole oven. Their photo was not particularly clear. They suggested I either pay them to replace the handle or contact NEFF to do the same. I then took the same photo of better quality and emailed them back pointing out the location of the gouge and that despite the poor quality of their own photo you could make out where this gouge is located by comparing the two photos. I did not receive any reply. I then contacted NEFF who sent out an experienced NEFF technician (and his apprentice) on 25/06/2025. It was pointed out that not only was the handle damaged (a gouge and sharp metal projections) but it was also bent. The experienced NEFF technician said such damage is often due to mishandling during delivering/loading/unloading/installation which makes sense looking at the extent and location of the damage. The handle was easily replaced by NEFF in a matter of a few minutes. I have retained the damaged handle. To bend the stainless steel handle, gouge the surface and also raise sharp metal projections underneath were apparently carried out by me according to RSM. No one has had access to the oven apart from me. I cannot imagine how RSM think I might have inflicted such damage. They were very helpful up to the point of installation but thereafter very unhelpful. Bearing in mind I am only just over 2 miles away from the Ashtead showroom, they could at least have sent someone out to have a look at the damage. It is very disappointing that such damage by others is down to the customer to organise rectification. PS the installation did other issues as initially the oven kept tripping the fuse and had to be taken out of the housing. The wiring had been done incorrectly and it had to be rewired before being reinstalled.

25 maja 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your message.

All the stores are independent retailers and own their own stores, so for any purchases made in-store, your contract is directly with that particular store and not with Euronics.

We are, however, mindful that any complaint will have an impact on our reputation because the stores carry our branding.

Please let us know if we can forward your complaint onto the store and ask them to investigate this, and to respond directly to you to resolve your complaint.

If you wish to contact our Customer Care Team, the details are customersupport@euronics.co.uk, or 01264 320504.

Kind regards,

Euronics UK

Oceniono na 5 z 5

Unicità

Mi reco spesso a fare acquisti e aldilà di trovare sempre articoli al top, il personale è, semplicemente, fantastico. Lavorano con passione, mettendoci l' anima. Un ringraziamento speciale ad Antonio, il magazziniere, e a Daniela. Sabrina Strippoli

5 czerwca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your kind words.

We are Euronics UK, which is separate from Euronics in Italy. They have their own Trustpilot account, so we suggest posting your review on their account so they can see it.

We hope this is helpful to you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Acquisto dyson airwrap

Mi sono recata presso il punto vendita euronics di Rivalta per valutare l acquisto del Dyson Airwrap edizione festa della mamma. Sono stata seguita da Fabrizia (spero di ricordare correttamente il nome) . Ci tengo a fare il suo nome perché è stata gentilissima , mi ha spiegato bene il funzionamento del prodotto ed è stata molto cortese anche se non ho acquistato subito ma sono tornata dopo qualche ora.Sicuramente un punto di forza che invoglia il cliente a tornare

10 maja 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback.

We are Euronics UK, which is separate from Euronics in Italy. They have their own Trustpilot account, so we suggest posting your review on their account so they can see it.

We hope this is helpful to you.

Kind Regards, Euronics UK

Oceniono na 1 z 5

Dal 28 aprile aspetto il.tecnico…

Dal 28 aprile aspetto il.tecnico contattato dall.assicurazione serena...mai piu!!!

12 maja 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Woodford Green branch

We have been using this branch of Euronics for years. They have always been so helpful and go above and beyond for their customers. I have recommended them to family and friends who have all had excellent service from them. Special thanks to Martin who for many years has
always given advice and been so helpful.

19 kwietnia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Carters Worthing

Our old tumble dryer developed a banging noise so ordered a replacement. Ordered online from Euronics with replacement coming from Carters in Worthing. Had a phone call ten minutes after ordering to say it could be delivered on Monday between 8 and 1. Fantastic!
We received a phone call Monday morning advising the delivery men were half an hour away. Sure enough half an hour later two men with our new tumble driver arrived. And it was only 9:10am. The guys took our old one away and put the new one in place for us. Awesome service. Thank you.
We would just like to add. We bought a new washing machine from Johnstons Domestic Appliances (Euronics) five years ago. Excellent service then too

7 kwietnia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

We will pass these comments onto both store's for you.

Kind regards, Euronics UK

Oceniono na 1 z 5

SHOCKING CUSTOMER SERVICE

SHOCKING - Under no circumstances use this company or shop. My elderly mother in law has been trying to get a replacement dishwasher after their installers broke the brand new one she bought with them. Over 3 weeks down the line (still broken), they continue to offer zero help and spin a web of constant lies. They are refusing a replacement request even though it’s within trading standard guidelines. Please buy your white goods from a different supplier/shop. What a way to treat your customers and a vulnerable elderly one at that. (Potter’s Bar Branch)

4 kwietnia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Good Afternoon,

We are sorry to read your review.

We understand that you sent an email to our Customer Care Team, and that an adviser is investigating this for you.

Kind regards

Euronics UK

Oceniono na 5 z 5

Cornwall Appliance Centre, Penryn. Excellent!

We have been using the Cornwall Appliance Centre branch of Euronics for years to supply appliances for our rental properties and our home. Service and prices have always been excellent over a period of more than ten years. Would never think of doing business elsewhere.

3 stycznia 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Oceniono na 5 z 5

Ho parlato con Orazio che è stato…

Ho parlato con Orazio che è stato gentilissimo e mi ha risolto tutti i problemi, molto disponibile e cordiale

8 marca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely feedback

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Great Customer Service!

I visited Euronics, Chelmsford on Saturday 01.03.25 to purchase a washing machine which was unfortunately not in stock at the shop, but when we explained we were without a washing machine and with three young children they were more than helpful with our predicament. Arrangements were made with their warehouse to ensure it was there for Monday to which it was! Communication was excellent and all staff were A1! Without doubt i will be a returning customer!

3 marca 2025
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

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