A friend had some lovely perfume on and I asked what it was she told me it was Escentric Molecule’s 01 - I googled it and ordered it Sunday evening. Today I received my order and two free gifts. The... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am happy with concept and basic communication with support but we didn't solve my problem and just wasted time as the company got too commercial in my opinion, although support team tries hard. It... Zobacz więcej
Reakcja na opinię
I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory. And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for... Zobacz więcej
Reakcja na opinię
Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.
Dane kontaktowe
Zjednoczone Królestwo
- support@escentric.com
- www.escentric.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
A friend had some lovely perfume .on and…
A friend had some lovely perfume on and I asked what it was she told me it was Escentric Molecule’s 01 - I googled it and ordered it Sunday evening. Today I received my order and two free gifts. The perfume is amazing the gift and delivery also is excellent will definitely recommend and order again well done Escentric
The company starts missing the point
I am happy with concept and basic communication with support but we didn't solve my problem and just wasted time as the company got too commercial in my opinion, although support team tries hard. It burns away its global perceptive customer base just now which is rather starting to experiment with essential oils and basic molecules themselves. Minimalism overpriced, kind of misses the essence don't you think? I mean, 001 must be one of the lowest priced substances in the industry.... And more bla bla followed as an answer to this comment

Odpowiedź od Escentric Molecules
Recommending sample sets
I bought because I love M05 / Cashmeran. So 100ml and the 30 ml with (gratis!) travel case were mandatory.
And I like E03 very much. What I knew because I had bought two 5 x 2 ml sample sets for M and E first and so I could redeem the price at 100 ml of M05 and E03 as well.
Delivery (via DPD as well as UPS) was smooth and very fast and the web store as well as paying were easy as well (plus I wasn't forced to use Paypal but could use my debit card doubling as a credit card, which not all shops do).

Odpowiedź od Escentric Molecules
great customer service
I had an issue with 2 of the sprayers and they sent new bottles out right away. Very good customer service. I requested just new spray nozzles and they replaced the whole thing.

Odpowiedź od Escentric Molecules
I purchased a bottle of Molcule 01.
I purchased a bottle of Molcule 01.
I received a defective bottle.
The scent was gone after one spray.
I reached out to them.
They will not voluntarily give me a refund or allow me to return it.
There reply is a bunch of nonsense. I have reported this to all the necessary authorities

Odpowiedź od Escentric Molecules
Too weak?
I have been loving on Molecule 01 for over a decade, smelling it on others. I finally took the plunge and bought the exact one for myself but not only can I not smell it (which I understand is quite common), neither can those around me! Ughhh.

Odpowiedź od Escentric Molecules

Odpowiedź od Escentric Molecules
A fragrance must have!
Shipping was spot on. Packaging was lovely; and products smelled amazing as always. I have a few different bottles, and obsessed with my new addition to my collection; the travel size spray bottle. I highly recommend.😊

Odpowiedź od Escentric Molecules
The perfume leaked and the package was…
The perfume leaked and the package was all soaked. The lid is somehow also broken. Definitely something that went wrong there. Loving the smell tho!

Odpowiedź od Escentric Molecules
Had a minor issue with my order (on my…
Had a minor issue with my order (on my end) and reached out for customer support for help. They were very quick to reply and fix the issue (and they even sent me some more free samples!). Their products are also pretty solid as well, molecule 01 has been my go to for years. S/o to Dan!

Odpowiedź od Escentric Molecules
Prendete altro NO molecules
Headline: €150 for scented water. Worst customer service ever.
Review: I am extremely disappointed and unsatisfied with both the product and the brand's customer service. I purchased a 100ml bottle of Molecule 02 from an authorized retailer for €150. While the official sample I tried was great, the full bottle contains absolutely no scent—it is literally like spraying plain water.After checking the batch code (WME22185-37), I discovered the product was manufactured on April 15, 2022. It has been sitting in storage for over 4 years before being sold, which clearly ruined the fragrance formulation. Despite this, nobody from the brand—including Dan from customer service—bothered to check if the batch was defective. They simply ignored my complaints and hid behind generic excuses about "molecular fragrances."A supposedly high-end brand should never treat loyal customers this way. They just took my €150 and left me with a useless bottle of water. I strongly advise everyone to avoid buying from Escentric Molecules. They are not a real luxury house. Save your money and stick to true luxury brands that actually value their customers and guarantee the quality of their products.

Odpowiedź od Escentric Molecules
Very dissapointed in the perfume
Very dissapointed in the perfume. Loved it after a friend wore it. I got a bottle as a Christmas gift and there is no smell. I even purchased the body lotion to see if that would help. Customer service advised me that The Molecule 01 fragrance is radically minimalist, and it contains no odorants except the aroma-molecule, Iso E Super, pure and singular. Hannah recommended I tried the Escentric range. Surely, she could have send some samples. That way I could have an idea if this one is more suitable. As it is not a cheap perfume brand.

Odpowiedź od Escentric Molecules
Easy ordering and shipment came on…
Easy ordering and shipment came on time. Great product.

Odpowiedź od Escentric Molecules
Comfortable communication with support…
Comfortable communication with support and quick solving of problems :)

Odpowiedź od Escentric Molecules
I am absolutely Amazing Fragrances and Excellent Service!delighted with my…
I am absolutely delighted with my experience! I purchased several 2 ml perfume samples, including some new releases I was excited to try. The fragrances are amazing and exceeded my expectations. The service was excellent as well—easy ordering process, careful packaging, and prompt delivery. It's a perfect way to discover new scents without committing to a full bottle. Highly recommended, and I will definitely order again!

Odpowiedź od Escentric Molecules
My favorite product

Odpowiedź od Escentric Molecules
La experiencia de compra ha sido…
La experiencia de compra ha sido excelente, la verdad estoy muy satisfecho con el producto y con el servicio
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







