Ergonomic Chairs Direct Ltd Recenzje 

105
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Excellent customer service from Karen. She made sure the chair was suitable for my needs (preganancy) and I could customise from lots of different colours.

Oceniono na 5 z 5

After spending hours (genuinely!) trying to find a chair that would fit my 5ft frame and hopefully solve my ongoing back issues, I was relieved when I spoke to Karen at Ergonomic Chairs Direct. She... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently purchased a chair for our daughter and can only agree with the many other positive reviews. Until we started looking we had not appreciated how much there was to consider and just how many... Zobacz więcej

Oceniono na 5 z 5

I don’t normally write reviews but this company was really superb. I got advise before I even indicated I was buying and no pressure applied. Arrived quickly, easy to put together and lots of options.... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

We are a UK manufacturer of ergonomic chairs, tailored for your personal needs, to maximize comfort and support with healthcare specific technology. Our physiotherapist approved chairs are preventative and corrective and help with musculoskeletal disorders such as lumbar and back pain, coccyx and leg pain, shoulder and neck pain. We are proud of our UK manufactured ergonomic seating, guaranteed for 5 years, and the comprehensive service and advice we offer.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

105 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,9

Wszystkie recenzje

(105)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

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Oceniono na 5 z 5

Quality supportive chair

I was looking for a chair for my home office and have bought a few reasonably priced chairs from large online retailer's in the last year that end up being poor quality and just not supportive at all. I came across this store googling chairs for good posture and the website looked high quality and I loved the custom build aspect, which is what I ended up deciding on. The website had lots of information regarding choosing the different options and there's a huge choice of colours. My chair arrived sooner than expected, I was kept well informed during the order process, it was easy to put together and best of all super supportive exactly where I needed it to be, no more back pain and discomfort for me!!
I spend so much of my time in an office chair it's 100% worth it investing in an excellent high quality chair like the one I have received from this company. Very pleased.

13 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Ergonomic Chairs Direct were brilliant…

Ergonomic Chairs Direct were brilliant from the start of the process to the end. Good advice, non pushy sales, an excellent product, arriving on time. What more would you want? I have a shoulder problem which has been really helped by using their chair. Well worth the money. Stylish too - I chose a lovely mustard colour which looks great in my study. I thoroughly recommend ECD - not the cheapest on the market, but excellent value for money.

30 kwietnia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi!
Thank you for your lovely review! I'm really pleased we have been able to help you, and our Positive Plus chair is helping. Long may it continue! It has been a pleasure and always here to help if you need us!
BW
Karen

Oceniono na 5 z 5

More than delighted with my new chair

More than delighted with my new chair. After many hours of research I decided on Ergonomic Chairs Direct and I am so pleased I did. The fact that the chairs can be tailor made to suit specific needs is very important. I found Karen's video very informative in helping to make my choice. Very easy to assemble, no tools required and gorgeous colours to choose from too !
An excellent company to deal with, great customer service and order delivered ahead of due date.
Would highly recommend.

21 kwietnia 2021
Opinia niezależna
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Hi Maureen
Great news! I'm delighted you are so happy with everything we have done, and of course your new Ergo Custom Petite chair. Your lovely review is much appreciated. Thank you very much!

Oceniono na 5 z 5

Fantastic customer service

Not a fan of ordering larger personalised products online, however being in pandemic options is limited. Ordering from Ergonomic chairs I was not disappointed, a very positive experience. This company is very much about the people and is willing to help to ensure the product ordered is right for the customer. I faced a few issues having received the chair; the co-owner Karen made it her priority to ensure that all was satisfactory with the chair and went above and beyond to ensure everything was what I needed and right for me. Being that I have back issues I faced difficulties putting it together and also wrongly connected some parts together. When purchasing the chair I had made assumptions about how the adjustable arms worked based on a past chairs form a different company, I had thought the arms could be pulled outwards to provide extra room for the hips, they did not work in this manner. Although the extra room could be achieved through being able to turn the armrest 360, it was not enough for me. Having informed the co-owner Karen of my difficulties she emphasised and offered to collect the parts to send another chair with a larger seat size all made for me. If you don’t have someone to help you I would strongly recommend asking for the chair to be made up before being sent out. Also to consider the seat size and your hip measurements, there are chairs with larger seats available with a couple of the models. I would advise anyone not to just order a chair, but to call and discuss your needs to prevent issues for a smoother transaction. Their customer service is outstanding; so much this is a company I would recommend to anyone looking for a quality product with a first-class service...

10 kwietnia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Amanda
Thank  you for your review and taking the time writing it. It is great for our clients and us to have information on your experience and your personal advice.
I am glad you have told everyone how 'customer focused' we are at every step, which like you we feel is so important and often lacking when buying on-line!
I agree, we want to talk to our clients, it helps to ensure we get things right for them, first time. Please call, everyone!!
We are learning all the time and feedback like yours it helps us too improve. Thank you.
Take care and I hope we will speak again.
Best wishes
Karen

Oceniono na 5 z 5

What a great company and chair!

What a great company and chair!
Working on my PC from home I have suffered upper back, neck and shoulder pain using a less than ideal chair/desk set up.
Ergonomic Chairs Direct's web site enabled me to tailor the chair exactly to my body size and shape...and a quick telephone call to them for advice enabled me to finalise the specification before ordering.
A made to measure chair with multiple adjustments and all delivered in less than 2 weeks, great service....no more strain and pain!!

8 kwietnia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi John
Brilliant news, and thank you for telling everyone about your lovely new Ergo Excellence chair and our service. It has been a pleasure and always here to help! BW, Karen

Oceniono na 5 z 5

5 stars would highly recommend

I had been looking for a new office chair for a couple of weeks before finding Ergonomic Chairs Direct Ltd and honestly couldn't recommend anyone else.

The staff were very good at answering my questions regarding the chairs and kept me updated at every point and when I received my chair it was brilliant quality, easy to put together and great for my posture.

Thank you to all of the staff at Ergonomic Chairs Direct Ltd.

29 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Put simply this chair is the very best !

I am delighted with my chair. I have read the reviews of others I agree with all the superlatives to describe the experience. I am so pleased at last to have found a chair that is truly ergonomic.
A superbly designed product by Karen who based on experience has the knowledge and expertise to produce a chair to give all the support needed. Added to the thoughtful design is skilled engineering to produce a sturdily built chair.
Best of all, I think my chair, now it is fully adjusted, will educate me how to sit correctly so that I getting avoid back pain. This is worth a great deal more than the cost of the chair

24 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Joyce
Thank you so much for your absolutely stunning review. I am so pleased we have been able to help and you are so happy with your Ergo Excellence chair. They are amazing and really do make a difference! Keep in touch, it will be great to know how you get on with it. It has been a pleasure and thank you again.
Very best wishes
Karen

Oceniono na 5 z 5

Amazing service!

Decided to order 3 new office chairs for my colleagues as all of us had been getting bad backs and were aware of bad posture. Karen was really helpful and the service was amazing. The chairs came promptly and are so comfy. We instantly noticed a difference! Cannot thank you all enough for saving us from bad back misery.

18 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Tracy,
So pleased you are all sitting comfortably in your Adapt Neon Mesh chairs. It is great to have been able to help you all and thank you very much for the lovely review!
Best wishes to all, Karen

Oceniono na 5 z 5

Fabulous service and fabulous chair

Ordered a chair for son who is having to currently having to complete university studies online. Wanted it to form part of a gift and time was tight. Company made sure it arrived in time, gave me endless advice on which chair to order based on height and weight. Fabric I chose is incredible pure wool. Very happy customer and an even happier son's back. No more "sitting down" pain. Now we need to order one for each family member. Definitely going to be doing this in the near future.

9 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Thank you so much for your review and we are really pleased your son's new Elite chair is making a difference. We wish him good luck with his studies, and look forward to speaking to you again in the future! Best wishes, Karen

Oceniono na 5 z 5

Amazing!

Amazing company who make amazing chairs. We spent weeks looking for the right chair, had a few boxes to tick, even tried 2 other companies first but neither worked out. The Elite chair is amazing, any queries were quickly dealt with by Karen and the team.
Thank you all!
Bree

5 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Bree
Thank you so much, it has been a pleasure dealing with you both and we really appreciate your lovely comments. We are proud of our products and like to offer a service that matches!
Take care and hope to speak to you again.
Very best wishes
Karen

Oceniono na 5 z 5

Great chair, highly recommend.

I spent many hours online searching for my ideal chair, their website was easy to navigate and I was able to specify a chair that exactly met my requirements. The few questions I had were promptly answered by Karen in sales who was very helpful. Although not low cost I decided to order, I was kept informed and the chair was delivered when promised.
I’m very happy with the comfort and quality of the chair, well worth the money I think.
The chair has many adjustable features and while it is easy to open the online instructions, these could be clearer. A video would have been ideal. I could have also called their support line, I’m sure they would have been helpful.
A great chair, buy with confidence.

4 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Mark
Thank you so much for your great review. I am so pleased you are happy with your chair and our service.
Your comments regarding instructions and a video are really helpful and I think a video is a really
great idea. I will look into it.
Much appreciated.
Thanks again.
Karen

Oceniono na 5 z 5

Great product fabulous service.

After lots of time looking at chair options online I decided on Ergonomic Chairs Direct. Excellent service from start to finish. Karen was great in helping me decide which chair suited my needs best, very accessible and supportive in the decision making process. Order and delivery was hassle free. Aftercare has been faultless, Karen has been accessible for the questions with set up and chair functions.
I would highly recommend Ergonomic Chairs Direct, fabulous service and fabulous range of chairs.

2 marca 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Thank you so much Sarah for your fabulous review and I am so glad you are happy, and we have been able to help, it's a pleasure!

Oceniono na 5 z 5

A very customer focused company

A very customer focused company, ready to step in and rapidly fix issues. Very keen to ensure customers are happy. Thoroughly trustworthy (including the payment process) from my experience with them. No hesitation in recommending them

9 lutego 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Thank you Rob for your great review! It has been a pleasure 😊
I'm really pleased our Ergo Elite is helping you so much too.
Best wishes, Karen

Oceniono na 5 z 5

Fantastic Support for Manager at Yorkshire Tea

I am a Manager at Yorkshire Tea and due to Multiple Back Surgeries i require a Chiro Chair. I contacted Karen as i had seen a suitable Chair on their Website and Karen was a fantastic support to get me the right chair with all the things built into the chair that i required. I am really happy with my new chair and would recommend their services to anyone who would need specialist support in finding the correct solution for there needs.

26 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Bryan
Thank you so much, that's fantastic news. It was great to be able to chat through your specific needs and requirements, and lovely to know we have helped!
Thank you for the great review 🤩
Best wishes
Karen

Oceniono na 5 z 5

No more lower back pain - worth the money!

It took me months to find a chair - I needed an ergonomic model but one that could uplift high enough for a kitchen counter. Ergonomic Chairs Direct was the only one that actually enabled me to add the higher gas uplift. Assembly was super easy and months into using it, I can say I no longer have the lower back pain. My husband and son both tried it and we all concluded that my new chair was more comfortable than my husband's official work chair and actually cheaper. I can very much recommend this company.

26 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Thank you so much for the great review! We are really pleased we have been able to help you and long may the pain free kitchen counter working continue!! You are exactly the reason we started the company and we are so pleased it's helping all of us, the WFH community!
Always here to help!
BW
Karen

Oceniono na 5 z 5

Brilliant customer service

After spending hours (genuinely!) trying to find a chair that would fit my 5ft frame and hopefully solve my ongoing back issues, I was relieved when I spoke to Karen at Ergonomic Chairs Direct. She carefully listened to my requirements and concerns, and looked into what would suit me best.

The chair that I’ve bought fits me much better than any office chair I’ve sat in previously and it looks much more modern than most other ‘petite’ chairs out in the market. It’s also highly adjustable and very comfortable for a long working day!

19 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Rosanna,
I'm so pleased we have been able to help you. We love it when clients call us, it gives us a real insight into the problems you encounter and builds on our knowledge and expertise. It's great to be able to help and be competitive. 3 great reviews in one 😁!!
Take care and stay safe.
Best wishes
Karen

Oceniono na 5 z 5

I suffer with lower back issues such as…

I suffer with lower back issues such as a bulging disc and have never been able to find a chair that I am able to spend considerable time in without having to stretch throughout the day. I have a desk job and when lockdown 2.0 came into play I decided to invest in a good chair. After a while reading all the reviews on chairs I decided to go with Ergonomic Chairs as they seemed to cover all the vital necessities as well as being able to custom build your chair.
A couple months in and I cannot recommend this chair enough for people that spend hours and hours on a chair. The support on my lower back is perfect and the design makes you hold a great natural posture. I went for the Ergo Elite High Back and added the Inflatable Thoracic Support which has helped my slouching.

12 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi David
So pleased we have helped you to find the solution. Lockdown and WFH is tough on us all! We think our Chair Builder is brilliant too, and takes all the worry out of buying the right chair and building your own is no extra cost!
Ergo Elite really cradles your back, great choice and spec!
Thanks again.
BW
Karen

Oceniono na 5 z 5

Absolutely fantastic quality &…

Absolutely fantastic quality & wonderful service
My new ergonomic chair has been a great addition to my home office and has helped a lot with my lower back pain

12 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hi Zoey
Great to hear you are happy! We are very proud of our products and service. We are here to help find solutions and glad we have for you!
Best wishes
The ECD Team😊

Oceniono na 5 z 5

Superb choice of chairs, colours and options

Delighted with my two new chairs which have been customised to meet my ergonomic needs.

The website is really easy to use and I've been able to design chairs in colours that fit with my home decor (as opposed to the standard black/blue chairs offered everywhere else). The chairs I ordered (Ergo Elite) are fully adjustable and also look really smart in my home office. I am very happy with them and with the service I received. Thank you Karen for your help throughout.

I recommend this company and will use them again.

10 stycznia 2021
Opinia niezależna
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Odpowiedź od Ergonomic Chairs Direct Ltd

Hello!
You are so welcome, it was fun! Thank you for choosing ECD. You are well into using your chairs now, we are so glad you are sitting comfortably. I love Ergo Elite too, they really cradle your back.
I agree, it's great to be able to choose the right colour, it's a very important part of the decision. Not that it helps with the ergonomics but it really does make a difference 😁!
Thanks again and come back soon!
Best wishes
The ECD Team

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