Engraved Memories Recenzje 

198
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered Sunday and delivered Friday. Items were just as described and really pleased with them. Only downside was I couldn’t order two of the same item with different wording, but managed to work arou... Zobacz więcej

Oceniono na 1 z 5

Terrible. Strongly recommend not to order if staying out of the UK. We are based in Belgium and ordered rhe product 4 weeks ago and until now I don't have my package. Misleading marketing used online... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

George is an absolute star. I made an error when ordering I used my old shop account and it was registered to my previous address. Parcel was sent back to engraved memories. Quick telephone call to ex... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z podarunkami

Napisane przez firmę

Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

198 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 77% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(198)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 67

Napisz recenzję
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Oceniono na 5 z 5

Prompt efficient service

Prompt efficient service. Beautiful items, professionally finished.

25 marca 2026
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Odpowiedź od Engraved Memories

Thank you, Sally, for your kind feedback. We’re delighted to hear you were pleased with the prompt service and the quality of the items. We really appreciate your support.

Oceniono na 5 z 5

Order was completed quickly and…

Order was completed quickly and finished beautifully.

23 marca 2026
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Odpowiedź od Engraved Memories

Thank you, Margaret, for your kind review. We’re pleased to hear your order was completed quickly and that you were happy with the finish. We really appreciate your feedback.

Oceniono na 1 z 5

I have not received my items

I have not received my items, I have gotten no update in relation to when they are expected to be delivered or anything at all expect thank you for your initial payment

4 marca 2026
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Odpowiedź od Engraved Memories

Thank you for your review. We’re sorry to hear about your experience.

We have now resent your items via UPS, and they are showing as delivered. If you’re still unable to locate the parcel, please contact us directly so we can look into this further and assist you in resolving it as quickly as possible.

Oceniono na 5 z 5
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Odpowiedź od Engraved Memories

Thank you for your feedback. We’re so pleased to hear you love the pendant and are happy with your purchase. We really appreciate your support.

Oceniono na 5 z 5

Absolutely beautiful key ring engraved…

Absolutely beautiful key ring engraved with my grandchildren on, a birthday present for their Mummy x

19 marca 2026
Opinia niezależna
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Odpowiedź od Engraved Memories

Thank you, Tracie, for your lovely review. We’re so pleased to hear you’re happy with the key ring. We really appreciate your kind feedback.

Oceniono na 4 z 5

Nice quick delivery,pendant is a bit…

Nice quick delivery,pendant is a bit smaller than expected, otherwise very happy.

24 lutego 2026
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Odpowiedź od Engraved Memories

Thank you, Stephen, for your feedback. We’re pleased to hear you were happy with the quick delivery and overall purchase. We appreciate your comment on the size as well, as it helps us continue to improve and ensure expectations are clear for our customers.

Oceniono na 3 z 5

Order took a while but was worth the wait

Order took a while to arrive, however once it did arrive, I have to say it did come in a very lovely packaging (I did put on the note that’s it a present) and the carving on the locket/necklace was done really well, the pictures I uploaded were placed perfectly inside, I was actually very impressed that it was worth the wait 😅 just allow a few weeks - as it will take a while till it’s in transit, after that point u do get a Royal Mail tracking number.

7 marca 2026
Opinia niezależna
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Odpowiedź od Engraved Memories

Thank you, Heidi, for your thoughtful review. We really appreciate your patience and are so pleased to hear that the locket, engraving, and packaging all met your expectations in the end.

Your feedback on delivery time is also very helpful, and we’re glad you felt it was worth the wait. Thank you again for your support.

Oceniono na 5 z 5

…great experience

The first bangle I ordered was not what I expected rang them up and they let me re order another style free of charge and keep my first one too

5 lutego 2026
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Odpowiedź od Engraved Memories

Thank you, Susan, for your kind review. We’re glad we could quickly resolve things for you and help you find a style you were happy with. It’s great to hear you had a positive experience, and we really appreciate your feedback.

Oceniono na 5 z 5

Good value speedy and quality items

Good value speedy and quality items purchased another doggy memorial for my freind and the quality and help from staff was yet again amazing thank you so much

9 lutego 2026
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Odpowiedź od Engraved Memories

Thank you for your feedback. We’re pleased to hear you found our products to be good value and were happy with the speed and quality. We really appreciate your support.

Oceniono na 5 z 5

I was very impressed with the quality…

I was very impressed with the quality of my purchase, the actual quality is amazing, it was a split heart keychain, my girlfriend absolutely loves her half, it was a great price, very prompt delivery, well packaged, and had fantastic customer communication, I would highly recommend this small business, 10/10 , also the engraving is beautifully done, many thanks to engraved memories.

14 lutego 2026
Opinia niezależna
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Odpowiedź od Engraved Memories

We truly appreciate your support! Delighted to hear you were happy with the quality and engraving — that’s exactly what we aim for. Thank you for choosing Engraved Memories.

Oceniono na 5 z 5

Perfect!!

Everything went perfect! I'm really satisfied with how the photo turned out. The product feels high quality :) It's quite heavy for a keychain though. Still very happy, thank you!

27 stycznia 2026
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Odpowiedź od Engraved Memories

Really appreciate your feedback! So glad you’re happy with the finish and quality.

Oceniono na 4 z 5

Objet fidèle à la présentation en…

Objet fidèle à la présentation en ligne.
Gravure très bien réalisée.
Déçue d'avoir dû payer des frais de douane à la réception sans en avoir été avertie.

27 stycznia 2026
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Odpowiedź od Engraved Memories

Merci beaucoup pour votre retour et pour vos compliments sur la gravure, cela nous fait très plaisir.
Nous sommes désolés concernant les frais de douane. Malheureusement, ces frais sont appliqués par les autorités locales et sont indépendants de notre volonté.

Oceniono na 5 z 5

Exceptional

This business is exceptional. I have ordered four mirrors so far and the quality has been excellent - the recipients have been thrilled. The last mirror I requested speedy shipping and George was brilliant and sent it super fast - to be fair the previous mirrors all arrived quickly too. I will be ordering more from this lovely business and highly recommend for quality, value and trustworthiness - 5 stars on all counts!

2 lutego 2026
Opinia niezależna
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Odpowiedź od Engraved Memories

Thank you so much for your continued support — it truly means a lot. I’m really glad the mirrors have been well received and that we could help with the speedy delivery this time. Looking forward to creating more for you in the future!

Oceniono na 1 z 5

Terrible customer service

The item itself was fine, however, it took over 3 weeks to arrive, and despite what must have been over a dozen messages sent to them via email, WhatsApp, Facebook and Instagram not single response until they day it was posted. This was bought as a special birthday gift, finally arriving a week late. Absolutely terrible customer service so please consider that before buying from them

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Engraved Memories

We’re sorry you felt disappointed with the communication.

During that period we were attending a business expo and were temporarily away from the office, which did affect response times. We replied as soon as we were able and ensured your order was completed and dispatched.

As a gesture of goodwill for the delay, we also issued a 25% partial refund.

We’re pleased the item itself met expectations, and we’ll continue working to improve response times during peak or travel periods.

Oceniono na 5 z 5

Beautiful set and engraving is perfect.

Beautiful set and engraving is perfect.
Very happy with the product and the service!!!

12 stycznia 2026
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Odpowiedź od Engraved Memories

Thank you so much! We’re thrilled you’re happy with both the engraving and the service 😊

Oceniono na 5 z 5

Thoughtful gift and excellent quality

I ordered a personalised suit carrier bag from Engraved Memories for my brother for Christmas, with his initials, and it was a huge hit. He absolutely loved it, and so did the rest of the family. The quality is excellent: sturdy, well made, and with a really nice material that feels premium. Personalisation was done perfectly and delivery was fast. A great gift idea and a company I’d happily order from again.

18 grudnia 2025
Oceniono na 2 z 5

Save your time and coins

Read the reviews and look through various different website websites to find necklaces and pendants that could be personalised and came across this website. I placed my order a couple of weeks before Christmas it said it would ship between 7 to 5 days. That did not happen my item was shipped after Christmas. I received no information regarding tracking the parcel. I had to email constantly to receive just a tracking number to see when it would be delivered. They delivered the wrong item to me I was livid because I had just waited three weeks for this item. Then they closed over the Christmas period so I had to wait till January to get a response. I’ve got a response at the communication was good however was it solved in the end? Yes to an extent. To resolve them sending out the wrong item to me with the wrong engraving they sent another necklace that was supposed to be the correct one. It had the correct engraving wrong everything else. I just kept the necklace as I can’t refund it even though I asked them how to refund an item multiple times. So they replaced my original item with a different item that I did not order quite chaotic in hell the logistics of this company is run. Would I recommend them? An order from them again, no. Two stars because they tried to help to resolve the situation however their efforts were poor. Now I just have two necklaces, one with incorrect engraving and another with the correct engraving, but wrong necklace

8 grudnia 2025
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Odpowiedź od Engraved Memories

We’re genuinely sorry to read this and that your experience did not meet expectations, especially during such an important time of year.

Christmas is an extremely busy period for personalised items, but that is never an excuse for receiving the wrong product. We understand how frustrating that must have been after waiting.

We did our best to resolve the issue as quickly as possible once we reopened, and we’re sorry the final outcome still left you disappointed. That was never our intention.

If you would still like to arrange a return or discuss this further, please contact us directly and we will personally review it again.

Oceniono na 5 z 5

Beautiful little pendant for cremains

Beautiful little pendant for cremains, engraved perfectly.

18 grudnia 2025
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Odpowiedź od Engraved Memories

Thank you so much for your kind words. We’re honoured to create something so meaningful and are glad you’re happy with the engraving.

Oceniono na 5 z 5

Beautiful

Beautiful
Lovely engraved cake knife for the wedding

2 grudnia 2025
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Odpowiedź od Engraved Memories

So glad you loved the cake knife! Thank you for choosing us for your wedding.

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