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Energie Fitness - Citywest Recenzje 

264
Wynik TrustScore: 3.5 na 5

3,5

Unit 1A, Citywest Shopping Centre, Dublin24 Dublin, IE


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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

There are several issues with the gym. The air conditioning/ventilaton system isn't powerful enough and the gym feels very warm even on days when it's not that hot outside. Another issue is the equipm... Zobacz więcej

Oceniono na 5 z 5

I’ve been a member of this gym since it opened, and it’s always been a fantastic experience. The trainers are friendly and welcoming, which makes coming here something I really enjoy—especially my day... Zobacz więcej

Oceniono na 5 z 5

I have been visiting Energie fitness citywest more than a year now. Begin a beginner at gym I only did treadmill and cycle initially (a bit shy😂). Later on I joined group sections and it worked for m... Zobacz więcej

Oceniono na 5 z 5

Fantastic gym, great variety of classes. Big shout out to Karen, who always has time to implement the right technique and introduction to new equipment. Gym could use more treadmills as it’s difficu... Zobacz więcej


Informacje dotyczące firmy

  1. Fitness i dietetyka
  2. Klub fitness
  3. Ćwiczenia fitness
  4. Siłownia
  5. Trener osobisty

Napisane przez firmę

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Napisane przez firmę

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Dane kontaktowe

  • Unit 1A, Citywest Shopping Centre, Dublin24, Dublin, Irlandia

3,5

Średnia

Wynik TrustScore: 3.5 na 5

264 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(264)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 604

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

MIROR :D

If there ıs no mirror in the gym, there ıs no way to say that's a decent gym. Gym needs mirrors all around the place. other than that everything is fine. :)

5 sierpnia 2022
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hi Butahan!

We're thrilled to hear that your overall experience at énergie Fitness has been positive!

We're sorry that you feel there is something missing from our facilities and we want you to know that we're always using member feedback to improve our gym spaces so this will be passed on to the team!

We hope to see you again soon and will continue to work to provide the best experience possible!

Thanks,
énergie Fitness Central Team

Oceniono na 5 z 5

Excellent

Love the classes, staff is so lovely and helpful. Gym is clean and tidy. Better aircon system and more mirrors would be great though.

5 sierpnia 2022
Oceniono na 1 z 5

This company does not even deserve 1…

This company does not even deserve 1 rating.

When I was signing up for membership, I specifically told them that I want a flexible membership where I can freeze payments and restart with no strings attached. I was told they have all the features and showed me the website and all and made me read conditions.

Now, when i froze membership for 3rd month, they charged me money and said we can only freeze for 2 months in a year. I told them I want to cancel my membership if that is the case. They made me for another additional month. All these is happening when I am in different country and not using the gym.

I would not recommend this gym company if you want flexibility. All they offer are lies and a very small gym.

4 lipca 2022
Opinia niezależna
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hey Yella,

I hope you're well.

We're very sorry to hear that you have not been satisfied with your énergie Fitness membership and the service you have received. Great communication is one of the key factors in delivering top-notch customer service, it seems we have let you down on this occasion and for that we sincerely apologise. Please note many of our clubs do have time caps on freezing of memberships which would have been in your membership agreement as well as the 30 day cancellation policy which is what I believe you're referring to above. We very much hope we can restore your trust in us as a valued member of énergie Fitness.

Thanks for leaving a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Oceniono na 3 z 5

Small gym but it has what I need

Small gym but it has what I need. Sometimes it gets packed for the lack of space

1 lipca 2022
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hi Fredi,

I hope you're well.

We really appreciate you taking the time to leave feedback with us.

We're glad to hear that you are satisfied with the the equipment being provided to you however, it sound like there is still some things we can improve on. Please run any suggestions you may have by a member of staff and they will be more than happy to listen.

Best wishes,

énergie Fitness Central Team

Oceniono na 5 z 5

Reviewing the Ẻnergie Fitness in Citywest

I think it is a great and nice place to get your fitness. There are a lot of machines to do your workout which are in a very good conditions.. I enjoy the gym very well each time I come to do my workout. It was indeed a pleasure and very nice to belong to Ẻnergie fitnee where workout is full of fun
Thanks

1 lipca 2022
Oceniono na 4 z 5
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hi Temitope,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Oceniono na 4 z 5

Great gym and really suits my needs

Great gym and really suits my needs. Only complaint I have is some members hog equipment too long (sitting scrolling through their phone!) and perhaps a time limit should be placed to stop this happening so everyone can get to use it.

3 czerwca 2022
Oceniono na 3 z 5

Average gym

Average gym. Nice and helpful staff. Insufficient ventilation and few broken machines. Extremely loud music blaring out of speakers even though most members seem to use headphones during their workout.

6 maja 2022
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hi M,

I hope you're well.

I am glad to hear that our staff members are delivering the high quality customer service they are trained to pro
We are sorry to hear that you are not yet wholly satisfied with your experience at your énergie Fitness. If you have any suggestions regarding the noise level of the music, please speak to a member of staff and they will be more than happy to assist you.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Oceniono na 5 z 5

Modern affordable qym

I joined a month ago after a long gym absence. The staff are helpful and friendly. There are plenty classes to suit all interests and a good variety of times, so you can do them in the morning or evening, which I find good to fit in around my shift work. It is easy to book them on the app and with the higher fee you can book a week in advance. It is clean, has plenty equipment and is not intimidating. You can see on the app how many are there, so you can go at a quieter time. It is easy to pay monthly and cancel. The price is affordable. Overall I am glad I joined.

6 maja 2022
Oceniono na 3 z 5

It could be abit bigger

It could be abit bigger , a few machines are broken a while .
A Few more showers more classes added .
And everyone walks around like the walking dead live life haha 😂

6 maja 2022
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hey Tony,

It's a shame to hear that you are not yet wholly satisfied with your énergie Fitness experience. Please speak to a member of staff regarding the broken machines and they will be more than happy to provide an update for you. Furthermore, if you have any suggestions for improvement in the gym please speak to a member of staff and they wil be happy to listen.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Oceniono na 4 z 5

great people

gym is calm
don’t have much to say

1 kwietnia 2022
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hey there,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Oceniono na 5 z 5

This is the best gym I’ve been part of

This is the best gym I’ve been part of. I have attempted to be part of big mainstream gyms but have never felt comfortable. Since joining Energie fitness citywest I have felt comfortable and confident attending a gym for the first time ever. The trainers are amazing. They are so welcoming and make you feel extremely comfortable. They go out of their way to approach you and ask how you are and have a conversation when they notice you. They really make you feel like you belong and like you’re part of a family.

18 marca 2022
Oceniono na 5 z 5

Great range of classes

Great range of classes, the fellow members are inspiring, the classes are led by personal trainers who give hands on instant feedback and adjustments during them with just the right amount of encouragement. Theres music on in the gym and the atmosphere is great. Easy Booking is through your energie app for gym time or classes . Gym is well maintained and staff are lovely and friendly

21 stycznia 2022
Oceniono na 4 z 5

Everything is great except the fact…

Everything is great except the fact that the dumbells are never arranged in a proper order, which makes it hard to find them at times. Otherwise you have everything you need for a great workout.

17 grudnia 2021
Logo Energie Fitness - Citywest

Odpowiedź od Energie Fitness - Citywest

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.

Best wishes,

énergie Fitness Central Team

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