EMR Metal Recycling Recenzje 

147
•
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I gotta say the staff is mostly treat to deal with, never make u feel stupid or like u are in the way . Have only ever had one bad experience. Felix , Lou , and Chris are the most pleasant and efficie... Zobacz więcej

Oceniono na 1 z 5

Only one star because zero stars isn't an option. Probably the worst price in the country for mixed scrap being approx half what other yards are paying. To make matters worse they were deducting... Zobacz więcej

Oceniono na 5 z 5

Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the... Zobacz więcej

Oceniono na 1 z 5

George and Rocco are very dis respectful. Constantly criticizing metal i bring in. When i went to George about Rocco, he said if I did not like the treatment to go elsewhere. Outside in emrs parking l... Zobacz więcej

Informacje dotyczące firmy

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  3. Zakład utylizacji odpadów
  4. Zarządzanie odpadami

Napisane przez firmę

One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 30% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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2,8

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

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Oceniono na 1 z 5

Poor Management & people skills.

Poor Management, quick to pull you on your performance, but very lacking in their own.
Worked form 20/09/22 to the 12/10/22 @ Cross green Leeds site, wasn't supplied with overalls and boot even though I gave my sizes to the lady at the recruitment company. Maintenance staff in a very tight clique with the Maintenance manager and also with the works manager and area maintenance manager, wasn't ever taken round and introduced to personnel, management full of big ideas but basics were never implemented, when they were doing heavy lifting and installation of large parts they didn't follow their own safe working procedures @ nearly maimed/killed a fitter/operator and I could see this coming from days before, too many cooks spoil the broth is the saying, dangerous to rush heavy work, accident waiting to happen!
No doubt they will get away with it, IE, cover it up.
If know one is demoted/ and or seriously reprimanded, the coverup must be from the top down.
The lads on the shop floor were great and would always help me.
The Place is a death trap waiting to happen.
They're certainly not a welcoming company to work for.
Don't work here if you expect to be looked after.

12 października 2022
Opinia niezależna
Logo EMR Metal Recycling

Odpowiedź od EMR Metal Recycling

Hi Lynden,

Thank you for leaving your comments. I understand you have already had discussions about your concerns with the site manager, and if you would like to discuss the situation further please email ukinfo@emrgroup.com with more information and our HR team will reach out to you.

Regards,

EMR

Oceniono na 1 z 5

Don’t use them i visited the Wandsworth…

Don’t use them i visited the Wandsworth branch on the 1st of September and took in some 114 kg of house holdcable 129kg heavy copper 119kg low grade cable 4kg electric motor they gave me my ticket for £1,084.50 i then drove round and tipped some iron and then back on the weigh bridge and got a ticket for £32.50 total £1,117 pounds this was on a Thursday Friday morning I went to work and the boys at work asked how much money did we get i showed them the ticket and I paid 3 of them £250 each and £250 for me £117 for the apprentice as far as I was concerned what was on the ticket was correct on the Saturday my wife said that they had only paid in £657 76 in to my bank account so I had to wait till Monday morning to call them for the lady on the phone to tell me that they had graded it wrong and that was all I was going to get if I didn’t like it to come back and sort it out with the boys? After calling customer service and spoke to a lady she put me through to the manager at Wandsworth who was going to sort it out and call me back after waiting couple of days i called back and he told me that the area manager was going to call me to sort it out i have made phone calls and phone calls just to be told that the manager is on holiday and that the area manager is going to call me lady on the phone at Wandsworth said that I can not have the phone number of the area manager i am basically out of pocket off over £500 because they made a mistake if i hadn’t called them back Monday morning to complain and find out why they had no intention to call me and let me know about there mistake how many more people have been ripped off by them changing their minds after they have given you your ticket Steve

1 września 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid this place at all cost employment…

Avoid this place at all cost employment wise and selling them anything. They do not respect anyone especially people of color. They are openly racist and talk to the employees any kind of way. There are companys out there that will treat people way better and as far as selling them anything I would go to Sgt. Scrap at least they respect you and pay u what your supposed to get payed

25 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent

Phoned them. Got a fair price. They took the car the next day and paid the money straight into my account. Excellent.

7 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Took what I thought was a little scrap…

Took what I thought was a little scrap and got treated as if I was royalty, really nice cheerful and helpful guys with more than a joke or two in them ! Highly delighted with payment amount and would not go anywhere else in the future. Well done guys.

10 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

They made an offer on their app and…

They made an offer on their app and didn't stick to it they were actually £43 short even though car was complete ,cat was valued at £1 more than they said, key was there, 5 alloys battery as well when I asked why "oh thats what the system says " no explanation SELLER BEWARE
This is EMR at Portsmouth Dundas spur

4 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Reduce your carbon footprint

First time ever as a woman going to the scrap yard. I needn't have worried because I was treated very respectfully by every man in that place. I would definitely go back again. Much better to take scrap into EMR than just dispose of it, since it reduces environmental pollutants if it is recycled rather than going to land fill. It is also supporting local industry - and the men working there were really nice. Richard and Russell especially helped me; one helped me to unload my car and the other even promised not to reveal my weight to anyone when I had to drive my car onto the weigh bridge! (He looked trustworthy).
New to scrap yards? Rest assured that you can go there with complete peace of mind; just take your photographic identification driving license or passport and bank account details. They set you up an account should you want to return again. All very professionally executed, I received the scrap money the next morning into my bank account £44.50 - Thank you

3 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Great service from start to finish.

Great service from start to finish.
got a quote, left my details and received a call to confirm. car was collected and paid full quoted price. never scrapped a car before so wasn't sure how to go about it but these guys made it so simple. also gave the best price for my scrap.

10 marca 2022
Opinia niezależna
Oceniono na 2 z 5

Today they ripped me off with the price…

Today they ripped me off with the price of a catalytic converter, it came straight off a 2017 Vauxhall Combo 1.7l diesel van, the first price quoted was £252 then changed to 3/4 of this price after giving some nonsenical reason. The question is, is this a common occurence at EMR Metal Recycling ?

8 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

5 Stars from start to finish

Process from start to finish couldn’t have been simpler.
Put my Reg in. Was quoted a price online. Received a call within 1 hour and advised to upload v5. Uploaded docs, 1 hour later I received a call saying it would be collected by 1pm. At 1:05pm I received a text staying the payment had been made.
Within an hour the full balance quoted online was paid into my account.
Great 5 start service

3 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

I just recently had a vehicle collected…

I just recently had a vehicle collected by EMR, and I cannot fault them for their service, fast and very efficient, their delivery driver Ian was very helpful and polite. 5star.
I will definitely use their services again.
One very happy customer.
Thank you.

9 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Absolutely great experience with my day…

Absolutely great experience with my day return to Derby from St Pancras. Polite and very helpful staff, clean trains and excellent timings. Would have gone by car but so much easier to use this train company. Thank you all at EMR for a wonderful stress free day out.

30 września 2021
Opinia niezależna
Oceniono na 1 z 5

EMR -5

I along with 5 (out of total of 10 staff) other Staff were made redundant in EMR Brentford in 2020, this included the depot manager, Weigh Bridge administrators (one of which refused to work on a Saturday) ELV Operative, Forklift/Shovel driver and a part time crane operator. Furloughed was started around late March/April 2020 and the depot at Brentford was closed for a period of time due to the lack of business, ( I understand this unusual time ), I now see advertised on LinkedIn and Total Jobs the positions that were made REDUNDANT 6 MONTHS ago are now being re advertised on the above web sites through different agencies. Can somebody out there please let me know if this is the correct working procedures or is there a case of UNFAIR DISMISSAL (During the extended furloughed scheme) for the 6 staff who were made redundant, any advice would be helpful, Many Thanks

EMR are advertising again for a weighbridge administrator (am I surprised not !!!), this position is a very confrontational and abusive job, the public you deal with can be on occasions very, very awkward and without the support of the depot/area/general manager, they would rather stab you in the back than lose money from the business, I would recommend anybody to stay away from this position having worked at Brentford for six years (2014 to 2020) because you have to work on your own with virtually no support) email me if you want a chat about this advertised job (overworked under paid, stay away if you have any common sense)

I have received a reply from EMR (I don’t know who asked me to reply, I have asked for a contact name, but no joy, I’m not surprised) and they asked me to reply and I named names times and dates (over two weeks ago) without a reply.

14 kwietnia 2021
Opinia niezależna
Logo EMR Metal Recycling

Odpowiedź od EMR Metal Recycling

Thank you for taking the time to review us. I am sorry to hear that not all of your experience at EMR has been positive. Would you be kind enough to get in touch with me at experience@emrgroup.com so I can learn more about your review comments?

Oceniono na 1 z 5

Scrapped my van and was quoted £225.00,

Scrapped my van and was quoted £225.00,
When i took the van in everything was as quoted.
I subsequently got my payment 3 days later but was only paid £209.00. so much for there (WHAT WE QUOTE IS WHAT WE PAY) I phoned up three times and was told that they would look into it, I have never had my calls returned as they said they would, I have also emailed them and not had a reply.
Absolutley terrible service and OUTRIGHT LIARS.
DO NOT USE THIS COMPANY.

23/12/20
Just had a phone call from EMR very apologetic and they will pay me the outstanding balance as the quote. Thank you

18 grudnia 2020
Opinia niezależna
Logo EMR Metal Recycling

Odpowiedź od EMR Metal Recycling

Hi Peter,

I understand you've now spoken to one of our vehicle managers to resolve your situation. We're sorry the original payment was incorrect, due to an administration error, and hope this has now been resolved to your satisfaction.

Regards,

The EMR Team

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