EMR Metal Recycling Recenzje 

147
•
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I gotta say the staff is mostly treat to deal with, never make u feel stupid or like u are in the way . Have only ever had one bad experience. Felix , Lou , and Chris are the most pleasant and efficie... Zobacz więcej

Oceniono na 1 z 5

Only one star because zero stars isn't an option. Probably the worst price in the country for mixed scrap being approx half what other yards are paying. To make matters worse they were deducting... Zobacz więcej

Oceniono na 5 z 5

Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the... Zobacz więcej

Oceniono na 1 z 5

George and Rocco are very dis respectful. Constantly criticizing metal i bring in. When i went to George about Rocco, he said if I did not like the treatment to go elsewhere. Outside in emrs parking l... Zobacz więcej

Informacje dotyczące firmy

  1. Złomiarz
  2. również w kategorii:
  3. Zakład utylizacji odpadów
  4. Zarządzanie odpadami

Napisane przez firmę

One of the world's leading metal recyclers, offering the personal service of a local independent, with the capabilities of a global corporation.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 30% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic Customer Service!

I have just used EMR to scrap my car (Mercedes CLK, in London), using the TFL scrappage scheme.

I initially sent EMR an email asking advice, and Ross Flaherty responded. But rather than saying the minimum, he explained exactly what needed doing. As I have no knowledge of scrapping anything, this was really helpful! During every following iteration, he was fantastic.

Sadly, TFL are not as easy to work with! However, the process ended with the car being collected yesterday, and me receiving a Certificate of Destruction a few minutes ago.

I wasn’t in London when the car was collected, but my wife said that the service she received from Michael was also fantastic.

In summary, the quality of service I have received from EMR is literally the best customer service I have received for years… brilliant!!!

5 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing client service

I have used EMR services twice to scrap our vehicles. I must say they really go extra mile to serve their clients. We had issues with TFL and during this process Zoe supported us all the way through, she would call back straight away and guide us through. We were really impressed with their services. Thank you Zoe for being helpful.

28 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

ULEZ Car Scrapping - Zoe Ward EMR

I had applied for the ULEZ car scrapping scheme and was looking for a verified scrapping company. I had never used EMR before. Zoe Ward, was my only point of contact and she was a complete star right from start to finish.

She quoted a very fair price for the scrap value, changed my bookings 3 times to fit my schedule, issued the COD same day as collection, I received the scrap amount also same day before midnight. She was in touch throughout on email and on WhattaApp.

You just couldn’t ask for more.
Complete 5-Star ⭐️⭐️⭐️⭐️⭐️

28 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

EMR arranged to collect my car for…

EMR arranged to collect my car for scrap and then provided a COD form. It was all accomplished very quickly and efficiently. When I had questions I was able to speak to somebody who answered my queries very quickly. All in all a 5 star service and highly recommended.

21 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Outstanding service

Outstanding service, and customer Service from start to finish. Zoe has been incredibly helpful and has answered all my questions. Highly recommended!

21 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Zoe from EMR has been exceptional

Zoe from EMR has been exceptional, she helped us a lot with regards to scrapping our van and has been more than helpful in terms of getting us through this.
Really appreciate the excellent customer service , highly recommended

21 listopada 2023
Opinia niezależna
Oceniono na 4 z 5

Scrapped car with EMR as part of…

Scrapped car with EMR as part of TFL/ULEZ scrappage scheme. Confusion between EMR and haulage company meant they didn't turn up on arranged day - not great. However, I spoke to Rashid at EMR first thing the next day who did a great job of sorting it out - car was collected that day by 10am & payment was in bank and certificate of destruction provided before the end of the day. Thanks for your help Rashid!

10 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Very helpful company

Very helpful company. My car broke in a different town to where I live, on the day of recovery my train to meet them ran late but they were so helpful. Good price given and money was transferred same day. Excellent service I would highly recommend.

8 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Very bad customer serivce

Very bad customer serivce, damaged my car and EMR don’t want to know, got told I would get a call back and I didn’t so called back and was basically told tough and the transport manager didn’t have the balls to ring me and say this himself

23 października 2023
Opinia niezależna
Oceniono na 1 z 5

WARNING

WARNING: Do not use.
I had items stolen from inside my home.
AMB used a sub-tractor to help me clear my parents garages. This sub-tractor is the cousin of the owner of AMB. One of these employees stole many items from my home - I know this to be true as I got one of them back after complaining.
When I complained to AMB I was told
‘NOT MY PROBLEM’ and ‘YOU DON’T HAVE A LEG TO STAND ON’ by the owner of AMB. He was then so aggressive that I had to call the police from fear of repercussions.
Avoid.

15 września 2023
Opinia niezależna
Oceniono na 5 z 5

Took my car to their Willsden depot…

Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the bank next day. The price they offered was better than anyone else. The lady in the office couldn't have been more helpful. Wonderful experience

21 września 2023
Opinia niezależna

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