Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from start to finish. The communication was first class and every person we came into contact with could not have been any more helpful. From ordering the doors, accommodating... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had to put this post here as bought some beautiful bi-fold doors about 6-7 years ago and our new puppy ate two of the seals at the weekend. I wrote to Ecko to explain the situation and they imm... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lovely Hollie designed our new bathroom which was exactly what we were looking for. We are delighted with the look, finishes, daily communication, friendlessness and professionalism showed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Extremely please with the service from start to finish. The sales team quickly provided a quote and the install date was stuck to. The actual installation went very smoothly with courteous fitters... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Projektant łazienek
  3. Dostawca drzwi
  4. Sklep z przyborami kuchennymi
  5. Dostawca okien

Napisane przez firmę

Family run business Est. in 1999. We are specialists in our industry providing award winning Kitchens, Bathrooms, Doors, Windows & Glass Structures.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

257 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(257)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Garden Room

We got a garden room from this’s company in February and I can honestly say that the service, product and professionalism from this company was exceptional! From the planning stages right through to the end , everyone that was involved in our project went above and beyond . Well done and a huge thank you.

3 lutego 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Catherine,

Thank you very much for leaving us a review.

We are so pleased that you are happy with your new garden room, and that you enjoy it for many years to come.

The team will involved in your project will be made aware of your kind words.

Best Wishes,
Team EKCO.

Oceniono na 5 z 5

Amazing service!!

Emma was a real pleasure to deal with from day one, creating a beautiful kitchen and utility design for our new build home. Nothing was too much trouble for Emma and the Ekco team! Huge thanks to Emma, Katie, Martyn, Lisa, Amy and Matt. We would definitely recommend Ekco to all of our family and friends, we are delighted with the end results. Thanks you all again for your support!

18 kwietnia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Brian,

Thank you for your lovely review!

We're delighted to hear that you're happy with your new Pronorm kitchen and utility room. It means a lot to us to know you're pleased with the final result.

We’ll be sure to share your kind words with everyone involved in your project.

Best Wishes,
Team EKCO

Oceniono na 1 z 5

After Service disgusting

This is an update on the review I left on the 25th of February. A director phoned on the 26th asking me to take down the post, which I refused to do as I had taken the first one down at the end of last year on the promise they would resolve all outstanding issues. His answer after all this time was unbelievably as he phrased it "A Good Will Gesture" to replace 6 tiles which his company had bought at "Great Expense " ( there is at least 20 tiles much lighter than the rest) and they would adjust the shower door which has leaked from the day it was fitted, as somebody from ECKO has already tried to readjust it I'm a bit dubious about the outcome on that, no mention of the silver fittings which turned white in the first week nor any refund on the plastering that was never done and the two day's of tiling
(one day for the walls and the other day for the floor) which they took upon themselves to condense into one day resulting in my toilet being unusable till after nine pm that evening knowing as I had already explained that I needed use of the bathroom as I was not long out of hospital with acute renal failure. As the conversation with the gentleman I was speaking to was clearly going nowhere I asked if could speak to someone more senior than himself, to which he replied I couldn't speak to anyone higher than him and then unbelievably he went on to say if I wanted to have my bathroom retiled he would give me a discount on the retail price !! bearing in mind they put up the tiles which were clearly different batch numbers as their representative said as soon as he walked into the bathroom (I have never asked to have the bathroom retiled and I was quite happy to compromise and accept if they could just replace the 20 or so tiles which are clearly different batch numbers) but in a burst of temper he decided to withdraw his goodwill gesture of 6 replacement tiles !!! and until I gave him an formal apology (for what I'm not quite sure) he would no longer deal with me nor my faulty fifteen thousand pound bathroom

4 listopada 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Mrs Irvine,
We are disappointed to read your feedback of your ekco experience. We can confirm the following:
- The tiles you chose for your project have been confirmed within tolerance by our supplier. A slight variation in finish is to be expected.
- There is no plastering in your fit pack documentation or project specification.
- We do give indicative time frames for tiling however our schedule of works are for guidance purposes only and some work may finish sooner or later than expected.

Regards,
EKCO TEAM

Oceniono na 5 z 5

Beautiful kitchen

Just had our second kitchen fitted by EKCO. It is beautiful, we couldn’t be more pleased. Everyone was very helpful. A special thank you to joiner Matt and the guys who were excellent

18 marca 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hello Mary,
Thank you for taking the time to leave us a review. We are very pleased to have had the opportunity to work with you on your second ekco project and will be sure to pass on your feedback to Matt and the wider team.

Oceniono na 5 z 5

Excellent service

Contacted EKCO when we were looking to replace the bathroom which they had installed for us over 20 years ago. The service from the initial visit to the showroom, through to completion of the installation was excellent. Everyone we spoke to was friendly, knowledgeable and professional. The tradesmen kept any disruption and noise/ mess to a minimum. The area where they were working was left neat and tidy at the end of each day. The sales staff kept in regular contact, ensuring that we were up to speed with what was happening as well as ensuring that there were no issues and that we were happy with the installation and the finished product.

4 listopada 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi Annie,
Thank you for taking the time to leave us a review. We are delighted to read your feedback and to have worked alongside you on another ekco project. We will be sure to pass on your feedback to the team members involved.

Oceniono na 4 z 5

Have recommended and woukd do so again

EKCO fitted our bifold doors 12 years ago. Excellent work done. No issues in any way.
Had them back for maintenance, again no issues. The guys did the job and cleaned up behind them. Very helpful.
I've recommended EKCO to friends who have just had bifold doors fitted. They were extremely happy with the entire process. I would recommend again and again.

6 marca 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon,

Thank you for your kind review.

We are glad you had a great experience with our EKCO team, both 12 years ago and recently.

Our team appreciate you leaving us a review and for recommending us!

Best Wishes,
Team EKCO

Oceniono na 5 z 5

Aluminium Patio Doors

Brian and the installation team arrived exactly on time, if not slightly earlier but politely waited for us before they started.
The team worked efficiently & tidily. They answered any questions we had and took time to explain the workings of the door including lock system, drainage channels, warranty registration.
We are thrilled with our 3 panel patio doors! The quality is exceptional and the aesthetics are stunning.
Craig at Ekco was a huge help from the start. He is very knowledgeable and was very patient with our countless queries! He guided us well to allow us to make our final choice on the doors.
Thanks Ekco, we are delighted with your service!

20 stycznia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning,

Thank you so much for your review! We're thrilled to hear you're pleased with your new patio doors.

We will be sure to pass along your kind words to Craig, Brian, and the EKCO team who worked on your project. It means a lot to us!

Best Wishes,
Team EKCO

Oceniono na 5 z 5

Great company

Great company, I was looking for an exterior door for my house. The whole team was very professional and efficient. They kept me informed throughout the process. From choosing and customising my door to installing it, everybody I interacted with was great.
Best quality aluminium doors, reasonably priced and expertly fitted. Would recommend!

16 stycznia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning,

Thank you for leaving us a review!

We are so pleased that you are happy with your new aluminium door from EKCO, and had a great experience with our team!

We will be sure to pass on your kind review to all of those involved in your project.

Best Wishes,
Team EKCO

Oceniono na 5 z 5

New bathroom and WC

Excellent service from EKCO. The new family bathroom and downstairs WC both surpass our expectations. From the excellent design right through to the finished works, could not be happier. Every member of the EKCO team was a credit to the company. Excellent customer service and a very skilled workforce.

28 stycznia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Mrs Hunter,

Thank you very much for your kind review, we really appreciate you taking the time to do this.

We are so pleased that you had a great experience with our EKCO team, and love your new bathrooms!

Best Wishes,
Team EKCO

Oceniono na 5 z 5

Better, much much better…

My initial experience with Ecko wasn’t great but I needed them to come back and fix my bi-fold that wouldn’t close properly, it’s been a few years since they were installed so wasn’t expecting much !
But much to my surprise it seems things have changed at Ecko and from my first contact to Brian coming out to fix the problem it’s been a pleasure !

21 stycznia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon John,

Thank you for leaving us a review.
We are so pleased you are happy with your recent EKCO experience.

Best Wishes,
Team EKCO

Oceniono na 5 z 5

Ekco were excellent in dealing with remedial work to my bi-fold doors

Ekco were excellent in dealing with remedial work required to my Origin bi-fold doors. The office staff were very good at ordering the parts i required and arranging a date and time for the work to be carried out. A text was sent on the day to confirm when the installation team were arriving.
The installation teams were very knowledgeable and got the job done quickly and safely. I also received some very helpful after care advice and information.
I would definitely recoment EKCO.

8 stycznia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Mr Gorman,

Thank you for your kind review. We are delighted to hear that you are satisfied with the service EKCO provided for your remedial.

Best Wishes,
Team EKCO.

Oceniono na 5 z 5

Crittal Doors

From original survey, through to order, installation and excellent after sales service of Origin critall doors. I have had a 5 star experience. Communication has been excellent, everybody turned up when scheduled even down to a text with tracker attached for installation team! Absolutely no hesitation in recommending Ekco. Special mentions have to go to Euan and Brian and his apprentice for the installation.

17 grudnia 2024
Logo EKCO

Odpowiedź od EKCO

Good Morning Jackie,

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our team and are enjoying your new doors.

We will be sure to pass this message on to Euan. Brian and the rest of the team involved.

We appreciate your kind words and your support.

Many thanks,
Team EKCO

Oceniono na 5 z 5

Excellent service from EKCO

I had excellent service from EKCO with the replacement of bi-fold doors with a standard door. The fitters were very professional. They minimised disturbance, kept the site very clean, kept me informed and consulted with me at appropriate points in the job. I am very pleased with the new door. I recommend EKCO.

11 grudnia 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Mark,

Thank you for sharing your experience with us!

We’re so pleased to hear that our team was able to meet your expectations and that you're enjoying your new door. Your feedback means a lot to us.

Many thanks,
Team EKCO

Oceniono na 5 z 5

Great experience

From start to finish, the experience with Ekco has been brilliant. I visited the showroom and had a quick meeting then a follow up at my home to take measurements. I had access to the installation team who answered questions and on the day, the team was brilliant, working quickly and clearing up afterwards. The after care has been exceptional with good communication. All in all, I am delighted with the service provided.

21 listopada 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Rosslyn,

Thank you for your kind review. We are so pleased that you had a great experience with EKCO and love your new bifolding doors.

Best Wishes,
Team EKCO

Oceniono na 5 z 5

From start to finish EKCO have been…

From start to finish EKCO have been brilliant. They helped design my kitchen then fitted that as well as knocking down a wall into my livingroom. All the guys that did the work were brilliant and so nice. Emma has been brilliant too helping me decide on units etc. Great quality goods and a pleasure to deal with every step of the way

16 września 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Karen,

Thank you very much for your kind review. We are so pleased that you have had a great experience with our team at EKCO and are loving your new kitchen.

We will be sure to pass this on to Emma and all of the team involved in your project.

Best Wishes,
Team EKCO

Oceniono na 5 z 5

High recommend Ekco

I cannot recommend the team at Ekco highly enough. They were incredible from the very beginning, helping us decide the best style of door. When we had issues with other part of our building works and the team were very accommodating and understanding when we need to change the install date. The fitting of the sliding doors was completely to a high standard with much care and consideration and minimal mess. After the install we unfortunately discovered marks within the glass, the team sorted out the issue without a problem, they also went above and beyond with the finishing touches. Really knowledgeable and enthusiastic team, who took care and consideration throughout the whole job. I would definitely use them again, and have already been recommending them to friends.

22 listopada 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon,

Thank you for your kind words - we are so pleased that you are happy with your new glazing!

We will be sure to pass this on, to all members of our team who were involved in your project.

Best wishes,
EKCO Team

Oceniono na 5 z 5

Top scores on the (bi-fold) doors

Had a problem with my bifolds that Ekco fitted over 10 years ago, which I’d have thought was wear and tear, but after initial examination they said the parts were under warranty, and just had to pay a service fee.

Appointment got bumped a couple of times (by agreement) due to their schedule, but they then turned up early on the third time, got stuck straight in, took a couple of hours to replace pretty much all the running gear and lock, and left the doors operating like new.

Friendly, professional, and great to see the engineer had an apprentice with him, not enough vocational training these days imo.

Super service. Would use again (if the doors actually ever need replacing, but think they will outlast the house 😏)

Thanks Ekco.

31 października 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Richard,

Thanks for your review!

It’s great to hear that EKCO provided excellent service and warranty support for your bifold doors. Happy to know they’re working like new!

We will be sure to pass this on to those involved.

Best Wishes,
Team EKCO

Oceniono na 5 z 5

Turned up bang on time,

Turned up bang on time,got stuck in fitted microwave in no time . Took us through all directions. Very happy with the engineer who fitted the oven which was fitted so quick I didn’t catch his name, but he was brilliant 👍

20 września 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Mr Alexander,

Thank you for leaving a review! We are glad to hear you had a great EKCO experience.

We will be sure to pass this on to Matt.

Best Wishes,
EKCO.

Oceniono na 5 z 5

Very happy customers in Corstorphine

Great design and customer service coupled with great installation service. The small number of issues were rectified quickly and to our satisfaction. Special mention to Emma and Gary that made the whole experience seamless. We would definitely recommend Ecko.

28 czerwca 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Afternoon Lesley,

Thank you for your kind words. We are so pleased that you have had a great experience with our team at EKCO and that you love your new kitchen space!

We will pass your comments on to all of the team involved in your project, including both Emma and Gary!

Best Wishes,
Team EKCO

Oceniono na 5 z 5

First Class

We recently had our kitchen & dining room combined into one space and decided on Ekco to do this for us. Wow! What a fabulous team. From design to completion they were great. The whole sales team were very professional and knowledgeable. Gary and his team did an amazing job removing the wall and the installation. Any issues were quickly resolved. The end result is more than we could have imagined. Thank you Ekco.

10 lipca 2024
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Stephanie,

Thank you for your kind review.

We are so pleased that you had a great EKCO experience and love your new kitchen space. The end results are absolutely stunning!

We will be sure to pass these lovely words on to all of those involved in your project.

Best Wishes,
Team EKCO.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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