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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had to put this post here as bought some beautiful bi-fold doors about 6-7 years ago and our new puppy ate two of the seals at the weekend. I wrote to Ecko to explain the situation and they imm... Zobacz więcej

Oceniono na 5 z 5

Lovely Hollie designed our new bathroom which was exactly what we were looking for. We are delighted with the look, finishes, daily communication, friendlessness and professionalism showed... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Great job by Hollie redesigning our small bathroom into a roomy shower room. The execution was to high standards and Matt and Kacper were always correct and professional. Like in any large renovation... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I very pleased with the attention paid to me by Ekco. My front door looks stunning and has been admired by my neighbours! They clearly go out of their way to ensure the service is 5 stars. I will b... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Projektant łazienek
  3. Dostawca drzwi
  4. Sklep z przyborami kuchennymi
  5. Dostawca okien

Napisane przez firmę

Family run business Est. in 1999. We are specialists in our industry providing award winning Kitchens, Bathrooms, Doors, Windows & Glass Structures.


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4,8

Doskonała

Wynik TrustScore: 5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 31

Napisz recenzję
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Oceniono na 5 z 5

Incredible customer service!

Had to put this post here as bought some beautiful bi-fold doors about 6-7 years ago and our new puppy ate two of the seals at the weekend.

I wrote to Ecko to explain the situation and they immediately said it was all under warranty and they’d order them asap and no charge.

The customer service when buying them was first class, but their after care (7 years after care!) is equally as brilliant.

Can’t recommend them highly enough!

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent

I very pleased with the attention paid to me by Ekco.
My front door looks stunning and has been admired by my neighbours!
They clearly go out of their way to ensure the service is 5 stars.
I will be employing their services to supply and install triple glazed bi-folding door to my kitchen

12 czerwca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Mr Mccall,

Thank you for your excellent review. We’re delighted to hear how pleased you are with your new front door, and it’s wonderful to know it’s already been admired by your neighbours.

We really appreciate your kind words about the service you received, and we’d be very happy to help with your triple glazed bi-folding doors for the kitchen when you’re ready.

Many thanks,
Team EKCO

Oceniono na 5 z 5

Wolfline Aluclad Windows and French Doors

Had Wolfline Aluclad windows fitted by the Ekco team. Due to a manufacturing delay we did have to wait longer than originally anticipated however the quality of the product and the professionalism of the install team have been first class.

30 kwietnia 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi Chris,

Thank you for taking the time to leave us such a lovely review. We’re pleased to hear you’re happy with the quality of your Wolfline Aluclad windows and the professionalism of our installation team.

Team EKCO

Oceniono na 5 z 5

Extremely please with the service from EKCO

Extremely please with the service from start to finish. The sales team quickly provided a quote and the install date was stuck to.

The actual installation went very smoothly with courteous fitters who cleaned up entirely after themselves. The replacement patio door glass looks as good as the original - would highly recommend!

22 kwietnia 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Andy,

Thank you for your kind feedback. We’re delighted to hear you were pleased with the service from start to finish. It’s great to know that the installation went smoothly. Thank you for recommending EKCO!

Team EKCO

Oceniono na 5 z 5

Bueatiful new bathroom x

Lovely Hollie designed our new bathroom which was exactly what we were looking for. We are delighted with the look, finishes, daily communication, friendlessness and professionalism showed with our private home.

My husband has OCD and felt he would struggle with the 1 week upheavel.

Matt & Lewis were outstanding throughout, along with Christof tiler, Jake painter, the funny electrian and of course Joe with the morning text of update of start time. Also chatty chap uplifting all the rubbish daily.

We debated paying that bit extra instead of organizing our own tradesman, but 100% worth every penny.

We live in Winchburgh and like to support local business, would highly recomend.

Louise & Scott X

20 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Louise & Scott,

Thank you for your review, we’re absolutely delighted to hear how happy you are with your new bathroom.

We truly appreciate your support for a local business and your recommendation. It was a pleasure working on your home, and we hope you enjoy your new space for many years to come.

Team EKCO

Oceniono na 5 z 5

Brand new kitchen…

We’ve just had a brand new kitchen fitted by Ekco, and we couldn’t be more delighted with the result. From start to finish, the experience has been excellent. Kaitlyn was fantastic—she really took the time to understand what we wanted and created a design that suited our needs perfectly.

Gary, the joiner, along with his team of tradesmen, were equally impressive. They were punctual, professional, and kept everything running smoothly, completing the work right on schedule.

This kitchen replaces one that Ekco originally installed for us 20 years ago, and we’re so pleased we chose them again. The quality and service have once again exceeded our expectations, and we wouldn’t hesitate to recommend them.

23 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Lynne,

Thank you so much for your lovely feedback - we’re thrilled to hear how happy you are with your new kitchen.

It’s fantastic to know the whole process, from design through to installation, ran smoothly and delivered exactly what you were hoping for. Your continued trust in us over the years truly means a lot, and we’re so pleased we could deliver another space you love.

Team EKCO

Oceniono na 5 z 5

Katie at EKCO great to deal with 🤩

I cannot recommend EKCO enough.
Katie has been amazing.
Did the kitchen and bi-folding doors in our last house. Absolutely superb!
So pleased that I couldn’t wait to use Katie at EKCO again for our new house.
They also replaced my front door and everyone comments on it🤩
Getting more work done from them soon.
Need a bathroom and Patio doors 👏👏

21 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning,

Thank you so much for your fantastic review. We’re thrilled to hear how happy you’ve been with Katie’s work across both of your homes. It’s great to know you’re enjoying your new front door too! We really appreciate your continued trust in EKCO and look forward to helping with your bathroom and patio doors in future.

Team EKCO

Oceniono na 5 z 5

We used EKCO now for the 3rd time for…

We used EKCO now for the 3rd time for bathroom installations. Holly Kerr designed our bathroom this time and we love it. Great use of space for a small room. The fitters were a knowledgeable team and completed on time. We felt well taken care of. Vida and Olaf - Edinburgh.

31 października 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good Morning Vida and Olaf,

Thank you for your continued trust in EKCO, we’re delighted to have worked with you again! It’s great to hear that you love your new bathroom design, and Hollie will be so pleased with your feedback.

We’re also glad the installation team delivered a smooth and timely experience. Enjoy your new bathroom!

Team EKCO

Oceniono na 5 z 5

Project Manager I Would Happily Work With Again

Katie Morrison managed our large-scale kitchen renovation, along with the installation of bespoke sliding doors and a high-spec front door. These were complex projects involving intricate detailing, careful planning, and precise execution throughout.

Katie demonstrated an excellent work ethic and was consistently helpful, approachable, and responsive at every stage of the process. Her professionalism and attention to detail made a real difference in ensuring everything ran smoothly.

If we were to undertake any future projects with Ekco, we would be delighted to have Katie on the team again.

18 marca 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Daisy & David,

Thank you for your wonderful review. We’re delighted to hear about your positive experience with your kitchen renovation and installations. Katie will be especially pleased to hear your kind words - her dedication, attention to detail, and commitment to delivering a smooth experience are exactly what we strive for.

We truly appreciate your trust in EKCO and would be delighted to support you again on any future projects.

Team EKCO

Oceniono na 5 z 5

Can always trust EKCO to deliver a quality solution

Have trusted EKCO with many aspects of our home improvement journey from bi-fold doors , replacement windows and a new pronorm kitchen so when we wanted a bespoke bedroom solution they were the natural choice. Kaitlyn was a star and helped us to find the perfect solution and showed great patience to guide us on the journey. The work is now completed and we are extremely happy with the outcome. Can totally recommend EKCO to anyone wanting a stylish and quality solution to your home.

18 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi Ian,

Thank you so much for your kind words and for trusting EKCO throughout your home improvement journey, it truly means a lot to us. We’ll be sure to pass your lovely feedback on to Kaitlyn. Enjoy your beautiful new space!

Team EKCO

Oceniono na 5 z 5

Kaitlyn was a big help in the design of…

Kaitlyn was a big help in the design of the kitchen and what a big difference it has made to our lives.

6 października 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Robin,

Thank you for your lovely review! We’re delighted to hear how much of a difference the kitchen has made to your life. Kaitlyn will be thrilled to know she could help bring your vision to life.

Team EKCO

Oceniono na 5 z 5

We recently had our bathroom designed…

We recently had our bathroom designed and installed by EKCO, and the whole experience was excellent from start to finish. Hollie did a fantastic job with the design — she really listened to what we wanted and came up with a layout and style that works perfectly for our space. We’re absolutely delighted with the final result.
The installation team, both named Neil, were brilliant. They were professional, friendly, and clearly took pride in their work. Throughout the project they kept things tidy, communicated well, and made the whole process feel smooth and well managed.
As with any renovation project, there were a few things along the way that didn’t go exactly to plan, but what really stood out was how solution-focused the team were. Any issues were handled promptly and professionally, and they even came back to resolve small fixes without hesitation.
The customer care from start to finish was outstanding. We now have a bathroom we absolutely love, and we wouldn’t hesitate to recommend EKCO to anyone looking for a high-quality design and installation service. We are about to use them again for our next project.

24 października 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning,

Thank you for such a thoughtful and detailed review. We’re so pleased to hear how happy you are with your new bathroom and the overall experience.

Hollie will be delighted that her design hit the mark, and it’s great to hear your kind words about both Neils and the care they took throughout the installation. We’re also really glad that any issues along the way were resolved quickly and to your satisfaction.

We truly appreciate your recommendation and your continued trust in EKCO for your next project.

Team EKCO

Oceniono na 5 z 5

Hollie was very helpful sharing her…

Hollie was very helpful sharing her ideas that would work well for the each bathroom. The products are excellent quality and the odd thing that needed to be exchanged was handled efficiently. Happy to recommend.

1 grudnia 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Chris,

Thank you for your kind review. We're pleased to hear that Hollie was able to help with ideas for each of your bathrooms and that you’re happy with the quality of the products. It's great to know any exchanges were handled smoothly. We really appreciate your recommendation.

Team EKCO

Oceniono na 5 z 5

Fantastic EKCO new kitchen

The whole end to end experience from EKCO was fantastic from the excellent design of our new kitchen by Kaitlyn, who designed a unique and bespoke kitchen, based on our requirements, to the installation and excellent management of the project on the ground. The quality of the units, appliances and workmanship was excellent and nothing was too much trouble. This was backed up by excellent communication at all times from the EKCO office team. We are delighted with our new kitchen and the whole EKCO experience!

3 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi Elizabeth,

Thank you so much for your wonderful review. We're delighted to hear how happy you are with your new kitchen and the whole EKCO experience. I'll be sure to pass your kind comments on to Kaitlyn and the wider team, they’ll be thrilled to hear your feedback. Enjoy your beautiful new kitchen, and thank you again for choosing EKCO!

Team EKCO

Oceniono na 5 z 5

Small Bathroom Installation

Having recently undergone a Bathroom installation with EKCO, I can honestly say the company operates like a well-oiled machine, even down to the colour-coded work schedule. The bathroom fitters, the two Neil’s, were polite, professional and always arrived on time. With special thanks to Hollie Kerr, the designer, who has the patience of a Saint, when faced with more than a few changes to the original bathroom design; her knowledge/guidance through the minefield of products was of great assistance to me. Rachel W

28 lipca 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Rachel,

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with your bathroom installation. We’ll be sure to pass on your lovely feedback to Hollie and the two Neils - they’ll be thrilled to hear it.

Enjoy your new bathroom, and thank you for choosing EKCO!

Team EKCO

Oceniono na 5 z 5

Staff were knowledgeable of the product…

Staff were knowledgeable of the product i required and supplied it to the specification i requested and on time

6 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi Arnot,

Thank you for your review. We're glad to hear our team could provide the product to your exact specification and deliver it on time. Your feedback is greatly appreciated.

Team EKCO

Oceniono na 5 z 5

Not cheap but good product and great service!

Found this company after a lot of online searching and research. In their showroom, I was a 'kid in a candy store' as they had everything for those renovating their homes.

I must admit to being sceptical as the sales pitch and demo of their available products was very slick and every time I asked something, the reply was "Oh yeah, we've got..." or "No problem, we do...".

However, a friend used this company for her kitchen and attested to their product and service so we went with them to replace our wooden patio bi-fold doors with aluminium framed sliding doors.

Brian and his apprentice, Louis, came out. We got notification when they were 30 mins away by checking a link texted to us which I thought was excellent! (How many times have people wondered when their tradesmen will arrive?).

Brian checked my existing bi-fold doors and sought guidance on a timber joist he'd seen which he thought may be supporting the lintel.

Despite having to cut the interior plasterboard to check the frame (something I suggested and 'authorised') which I'll have to patch up, I was very impressed Brian didn't go straight in and rip out the existing doors but took his time to inspect and make sure the planned installation was safe to go ahead.

Louis then laid out protection for the interior floor and they both cracked on. Brian came back to us later to confirm exactly how/where the doors were going to be installed within the available space.

They, also, put in small trims and face plates which were sealed in gave the whole thing a neat finish.

Brian finished off by going through the instructions of use and care and confirming we were happy before they tidied up (and completed the requisite paperwork) and headed away.

Ekco are not cheap but, considering the quality product and their excellent service, I think I got good value for money and will definitely use them for any future home improvement projects.

6 marca 2026
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning,

Thank you for your kind review. We're really pleased to hear that your experience from the showroom visit through to installation met your expectations.

Brian and Louis will be especially happy to know their care, communication, and attention to detail were appreciated. Enjoy your new sliding doors, and we look forward to helping with any future home improvement projects!

Team EKCO

Oceniono na 5 z 5

Kitchen, utility room and cloakroom

We have had a kitchen, utility room and cloakroom fitted by Ekco over the last few months. The service and installation was very good right from the initial design meetings with Hollie and Emma through to any finishing touches that needed correcting

2 września 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Ann,

Thank you for your lovely review. We’re so pleased to hear you’re happy with your new kitchen, utility and cloakroom.

Hollie and Emma will be delighted to know their design support made the process smooth from the start, and that the installation team delivered a great finish. It was a pleasure working with you.

Team EKCO

Oceniono na 5 z 5

En suite - Dalgety Bay

After having a bathroom installed by EKCO in a previous property, we contacted them again to install an en-suite in our new home. Designer Hollie gave us exactly what we asked for and the team did a great job with the installation. Their attention to detail and professionalism were second to none. Would certainly recommend the company to everyone.

15 maja 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Good morning Helen,

Thank you for choosing EKCO again and for taking the time to leave a review. We're really pleased to hear you’re happy with your new en-suite.

Hollie and the installation team will appreciate your comments, and it's great to know the design and attention to detail met your expectations. We hope you enjoy your new en-suite for many years to come.

Team EKCO

Oceniono na 5 z 5

Really happy with my Spitfire door

Really happy with my Spitfire door, Internorm windows and sliding patio door, they are all great quality. Also received a great service from Katie, Euan and the rest of the team at EKCO.

1 października 2025
Opinia niezależna
Logo EKCO

Odpowiedź od EKCO

Hi David,

Thank you for your kind review. We're delighted to hear you're so happy with your Spitfire door, Internorm windows and sliding patio door. I'll be sure to pass your lovely feedback on to Katie, Euan and the rest of the team, they'll really appreciate it.

Many thanks,
Team EKCO

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