Omg this product is a must ❤️ Me and my daughter did it and were amazed with the outcome and it will last a lifetime 💖 If I could give 10 stars I would you will not be disappointed 😊 I poste... Zobacz więcej
Reakcja na opinię
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Very please with this casting kit. I bought the eco kit less waste. The details of the hands is unbelievable. Definitely recommend. Customer service was excellent.
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The whole experience has been smooth and successful. Despite our trepidation we followed instructions and it was easier than we thought to produce a really good casting. It needed some professional fi... Zobacz więcej
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Received my casting kit , have casted but yet to send for tidy , finish and paint. Easy to do but you would need someone to help particularly if you are the one holding hands for the casting. Lookin... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Create beautiful handhold sculptures in under an hour with The Edinburgh Casting Studio's world famous hand moulding kits. Our tried and tested kits come with everything you need to make a lasting memory to cherish forever with the ones you love. Our little company truly believes that great customer service is just as important as the quality of our products so were incredibly proud to win the Customer Focus Award at The Institute of Customer Service's Customer Satisfaction Awards 2021.
Dane kontaktowe
Unit 36 Brockley Cross Business Centre, 96 Endwell Road, SE4 2PD, London, Zjednoczone Królestwo
- 02070645177
- hello@edinburghcasting.com
- www.edinburghcasting.com
4,9
Doskonała
525 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They were extremely helpful and…
They were extremely helpful and understanding when I called them with a problem.
4 kwietnia 2024
Odpowiedź od The Edinburgh Casting Studio
Thank you for the lovely feedback. We're so pleased you've had a good experience with our little company!
Odpowiedź od The Edinburgh Casting Studio
Thank you for the kind feedback Theresa! We're so pleased you're happy with everything :)
Just straight forward to order and…
Just straight forward to order and recommended by a friend
20 marca 2024
Odpowiedź od The Edinburgh Casting Studio
Thank you for the review Helen! We hope you've enjoyed using our kit and are happy with the results :)
Bought as Christmas presents
Bought as Christmas presents, so not used yet. However, the price is reasonable and delivery was very prompt. A friend recently bought one and the finished product is absolutely beautiful.
2 marca 2024
Odpowiedź od The Edinburgh Casting Studio
Thank you so much for taking the time to write this lovely review Linda. What lovely gifts to buy for Christmas, I'm sure everyone will have lots of fun using the kits!
Odpowiedź od The Edinburgh Casting Studio
That's great to hear Sue, thanks for taking the time to share your feedback!
I ordered my delivery to arrive before…
I ordered my delivery to arrive before valentines and it still hasn’t arrived!!
9 lutego 2024
Odpowiedź od The Edinburgh Casting Studio
Hi Kerri
We're so very sorry that your order wasn't delivered. We have tracked it down and discovered that Parcelforce have sent it back to us because it was damaged. Unfortunately, the label had come off so we couldn't immediately work out whose parcel it was.
We've sent you an email and of course will give you a full refund, but can only apologise for the disappointment :(
The cast kit arrived in good time
The cast kit arrived in good time. Packaged very well.
2 lutego 2024
Odpowiedź od The Edinburgh Casting Studio
We're very happy to hear that! :)
Well worth it.
Very quick delivery.
A fun way to make a memory. Easy to follow instructions, easy to make the cast & we didn't mess it up. Looks brilliant!
7 lutego 2024
Odpowiedź od The Edinburgh Casting Studio
We're over the moon to hear this! Thanks for taking the time to post such a lovely review :)
Excellent speedy delivery
Excellent speedy delivery
Not actually used yet , but from the reviews I don’t think there will be any complaints .
17 stycznia 2024
Odpowiedź od The Edinburgh Casting Studio
We're pleased it arrived nice and quickly and hope you have a great experience with your kit!
I've used this product many times
I've used this product many times and I find the service is very very good. Quick service and great quality.
13 stycznia 2024
Odpowiedź od The Edinburgh Casting Studio
Thanks for the lovely feedback and for your loyalty! It means a lot to our little company :)
I can’t praise this company anough
I can’t praise this company anough. Fast delivery outstanding customer service. I bought this to do this with my mum as she has lung cancer. I was quite sad when it didn’t turn out as well as expected as my mum moved her fingers when doing it. I spoke to a lovely lady who resolved this for me. I can’t thank you enough.
19 stycznia 2024
Opinia niezależna
Odpowiedź od The Edinburgh Casting Studio
We're pleased we were able to help you at such a difficult time. Thank you for taking the time to give us this lovely review.
Great service an well presented snd…
Great service an well presented snd packaged . Well done
8 stycznia 2024
Odpowiedź od The Edinburgh Casting Studio
Thanks! We're so pleased you've had a good experience with our little company :)
Its for a birthday gift so not used…
Its for a birthday gift so not used yet.
Will be a great memory to keep though.
7 stycznia 2024
Odpowiedź od The Edinburgh Casting Studio
We hope it's well received!
5* plus plus plus
5* plus plus plus. A kit purchased for Christmas opened Christmas morning and the moulding bucket was broken. So an email sent straight away. Answered as soon as business reopened after the holidays apologising. Replacement bucket received today. Amazing customer service.
3 stycznia 2024
Opinia niezależna
Odpowiedź od The Edinburgh Casting Studio
We're so pleased we could put this right quickly for you. Thanks for taking the time to give us such a glowing review - it means a lot to our little team!
Odpowiedź od The Edinburgh Casting Studio
Thanks, Wilma. We hope you have fun making it!
they helped me ASP
they helped me ASP . No time lost. Got my order so fast. Will tell lots of people about how good they rae and Facebook too. Thank you again for your help. Connie A. USA
5 grudnia 2023
Odpowiedź od The Edinburgh Casting Studio
Thanks, Connie. That means a lot. We're so pleased you had a good experience from our little company.
Odpowiedź od The Edinburgh Casting Studio
Thanks for the feedback. We hope your son loved his thoughtful gift!
Casting kit
I received my purchase quickly however the box was not wrapped and it must have been dropped because it had mud on it. It was a present for someone so was a bit disappointed.
29 listopada 2023
Forever with me .
My Mum 92 and I 62 did a casting and we were both delighted with it . A lasting reminder that she will always be with me . I also brought the dome to keep the casting in and it holds pride of place in our home .
24 listopada 2023
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