Patrick was very knowledgeable,patient and polite with me .Suggested exactly the right weight rollator for me .He searched for alternative colours and completed the sale in a professional manner... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sophia at Derby branch of Eden Mobility Couldn't have been more helpful. She even accompanied to our car to ensure we were able to lift the mobility scooter, we were about to purchase, into our ca... Zobacz więcej
Reakcja na opinię
Amazing customer service from start to finish!! Andrew couldn't help us enough and has helped even my mum the confident and a new life. Would highly recommend, go to Andrew in Stockport he's amazing a... Zobacz więcej
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I had a wonderful and prompt service. My walking sticks were bright with luminous handle and foot stopper both are great to see in the dark. I’m very pleased with my purchases and they are well made... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Dane kontaktowe
16 - 20 High Street East, DN15 6UH, Scunthorpe, Zjednoczone Królestwo
- 01724 747477
- www.eden-mobility.co.uk
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Poor contact system
We ordered some replacement parts for one of our wheelchairs which we had purchased from Eden and received nothing in the post. After two and a half weeks tried to contact Eden to find out what was happening. The phone back promised by the answer phone never happened, contacted by messenger suggested a faster response if I used the email system, as I never got a reply from a person just a computer generated message I can’t say if it was quicker. Another round of phone calls where I got to the end of the messages as it cut me off resulted in having to go back to the local store. Not very good service. The store staff are very helpful but they are not contactable by phone . This needs sorting not everyone can just go back to the local store as easily as I can.
14 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave a review. We are sorry to hear that you experienced some issues with our service.
I can confirm that we contacted you today to discuss your concerns and work towards a resolution. We appreciate your feedback, as it helps us improve our service and customer experience.
Warm regards,
Eden Mobility
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
13 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Pleasant very helpful and trustworthy.
Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was extremely helpful
Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchase of a power wheelchair
Visited the Scunthorpe Store to purchase a power wheelchair. Diane was very patient and showed us various models which I was able to test. I decided on one which we thought was best for me and ordered it on the day. Unfortunately there is a little waiting time but hopefully worth waiting for.
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Fabulous Customer Service
I visited Eden Mobility with the intention of just having a browse. I explained to Nick exactly the type of scooter that I was looking for and he showed me several models. There was no hard sell and Nick was able to answer all my questions without being pushy. I was so impressed that I ended up making a purchase there and then.
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
I have been to the Mansfield branch a…
I have been to the Mansfield branch a few times and Paul Wilson in the shop is a great guy he is always helpful with anything you need and will answer any question you have
11 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
When i see Sophia she always makes me…
When i see Sophia she always makes me feel welcome and she always trys to sort out what problem I have we are still trying to sort it out and she is very understanding to we can also have a laugh why we wait for her to get through to engineers or customer services she is very lovely i have been many times so i have put the last time I went
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank you sam x
Well the young lady named Sam who greeted me & my husband @ Eden Mobility in Rotherham, was absolutely amazing she made my husband feel comfortable riding a mobility scooter for the first time, and i can't thank her enough, she definitely amazing at what she does, she definitely deserves more than 5☆'s
10 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went to Bolton shop today,Liz was very…
Went to Bolton shop today,Liz was very informative about the scooters and to my delight I managed to purchase one for my auntie.Liz got us a good deal.
Thanks Liz
Lesley
10 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Liz at Bolton Eden store.
Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will definitely go back when we have made a decision.
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Although I didnt purchase anything
Although I didnt purchase anything. Popped in to see what product are available. Kylie was very helpful and a pleasure to meet
9 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I come in with my daughter and Andrew…
I come in with my daughter and Andrew made the entire interaction so nice for her
9 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility. 😊
Andrew at Eden mobility in stockport…
Andrew at Eden mobility in stockport has been amazing at helping us pick out a mobility scooter for my daughter nothing was to much trouble for him he was really patient and explained any questions we had professionally he is lucky and made a difficult time for us as family I little more easy Thankyou so much for you kindness
9 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
andrew was so lovely and made sure i…
andrew was so lovely and made sure i felt welcome
9 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Called into Middlesbrough eden mobility…
Called into Middlesbrough eden mobility centre on the 8th of July was talking to a man called nick who was very helpful and couldn't of wished for a better service excellent and would highly recommend the Middlesbrough branch
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Went rose and recliner chairin to the Grimsby town shop on the…
Went in to the Grimsby town shop on the off shot of seeing if I could gets some advice about a rise and recline chair, they was very busy and only one lady in there, she was trying to please everyone even with a coffee morning going on, there was people asking for advice everywhere, then a women came in really having a go at her about a workman nothing to do with this poor lady but she kept her cool was very professional she handled her very very well, she apologised to everyone else in the shop when it came to my turn she was so flustered but do professional at the same time, the amount of knowledge she had about the chairs was amazing so much so I’ll be back with a deposit next week to order one, her name is davina and is a great asset to your company I put my trust in her and will be back next week
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to share your experience and for your wonderful feedback. We're delighted to hear that Davina at our Grimsby store made such a positive impression.
It sounds like it was an exceptionally busy day, and we're proud to hear that Davina remained professional, calm, and attentive despite the challenges she was facing. Providing expert advice and outstanding customer service is something we strive for, and it's fantastic to know that her knowledge and dedication gave you the confidence to choose a rise and recline chair with us.
We'll be sure to pass your kind comments on to Davina, who I'm sure will be delighted to hear them. Thank you again for your support, and we look forward to welcoming you back next week to place your order.
Kind regards,
The Eden Mobility Team
Lucie is great thanks for everything…
Lucie is great thanks for everything you do for us, it's our 3rd purchase.
7 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
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