Not a customer experience but a good one nonetheless. An elderly gentleman took a fall and hurt himself in the city centre. Sophia and Eden Mobility quite literally helped save the day by helping us... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking at the window display outside and recieved fantastic service by Sophia Harris. She came out to speak to me whilst i was looking and sophia went above and beyond, no task or question too... Zobacz więcej
Reakcja na opinię
Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the... Zobacz więcej
Reakcja na opinię
Went into Eden Mobility yesterday with my sister. I just want to say how fabulous Larna was, she was very patient and took her time to explain to me all the technicalities of the scooters I was inte... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Dane kontaktowe
Saint Peters Street 63, DE1 2AB, Derby, England, Zjednoczone Królestwo
- 01332 417647
4,9
Doskonała
68 recenzji
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Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Odpowiedź od Eden Mobility - Derby
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
13 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
When i see Sophia she always makes me…
When i see Sophia she always makes me feel welcome and she always trys to sort out what problem I have we are still trying to sort it out and she is very understanding to we can also have a laugh why we wait for her to get through to engineers or customer services she is very lovely i have been many times so i have put the last time I went
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Goid service by amo
8 lipca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Very happy thank you Sophia for your…
Very happy thank you Sophia for your help yesterday from Robert Hutchinson and Barry Leppard
29 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Good customer service and very friendly…
Good customer service and very friendly and helpful
26 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Odpowiedź od Eden Mobility - Derby
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
My mother had a first class experience…
My mother had a first class experience in the derby branch today, Sophia ( store manager) showed my mum 4 different walkers with seats, explaining the difference between the four, it was a very relaxed experience and would be happy to recommend, we were just popping in to view them but ended up buying one, thank you so much for your help.
19 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for your lovely review — it really means a lot to us! We’re so grateful you took the time to share your experience.
Warm regards,
Eden Mobility
Sophia the store manager was on hand to…
Sophia the store manager was on hand to help me choose the equipment for my needs and set it up for me she was so very helpful
12 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for your lovely feedback! We’re delighted to hear that Sophia was able to support you in choosing the right equipment and setting everything up to suit your needs.
Her helpful approach and dedication to making sure everything is just right are exactly what we strive for, and we’ll be sure to pass on your kind words—she’ll be thrilled to hear them.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility
The staff are very friendly.
The staff are very friendly and will do everything possible to help. I needed parts for a wheelchair and they helped me to get what I weeded.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
Very friendly and helpful
Very friendly and helpful, made sure I had right item and explained how it fitted on mobility scooter. Sophia is always helpful when you go in shop, always got time for you
5 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your review — it really means a lot to us and the whole team. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Derby Branch
Popped into the Derby branch to look at the mobility scooters. Sophia, the store manager was very friendly and knowledgeable about the different mobility scooters and recommended some based on my needs and even demonstrated the folding mechanisms of some. Thank you
3 czerwca 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for popping into our Derby branch and for sharing your experience. We’re delighted to hear that Sophia, our store manager, made such a positive impression. Her friendly approach, excellent product knowledge, and ability to recommend scooters based on your needs are exactly what we aim to deliver. It’s great to know she even took the time to demonstrate the folding mechanisms for you.
We really appreciate your kind words and are glad we could help. Thank you again for visiting Eden Mobility.
Warm regards,
Eden Mobility
Great experience
Sophia the Store Manager was great, we went to buy a mobility scooter for my husband, she was extremely helpful from start to finish, very knowledgeable and just so friendly, happy and easy going, absolute asset to Eden Mobility!
30 maja 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for your wonderful review. We’re delighted to hear that Sophia took such great care of you both. Her knowledge, friendliness and positive energy make her a real asset to Eden Mobility, and we’re so pleased she made your experience a great one.
Warm regards,
Eden Mobility
Very professional attitude and service
The service from the lady was as you would expect professional and sincere, she asked what your needs were and offered advice to meet those needs. She was very polite and had a cheerful personality, I would recommend her to friends and family.
7 maja 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your thoughtful review. We’re delighted to hear that our colleague provided such professional, sincere service and took the time to understand your needs. Her polite manner and cheerful personality are qualities we’re very proud of. We truly appreciate your recommendation.
Warm regards,
Eden Mobility
I was recommended to visit Eden…
I was recommended to visit Eden Mobility by a colleague. It was honestly a cheerful yet professional experience. I spoke with Sophia and she honestly made my experience more relaxed, kind and not robotic. I would honestly recommend that you visit this store if looking for mobility products. You are treated like a family, they remember you even after the first meeting meeting and offer great product knowledge and recommendations.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you so much for your wonderful review. We’re delighted to hear that your visit was both cheerful and professional, and that Sophia helped make the experience relaxed and welcoming. We truly appreciate your recommendation and are glad you felt like part of the family.
Warm regards,
Eden Mobility
Sophia was excellent
Sophia was excellent, very friendly, very informative and very knowledgeable. Made us feel very comfortable with our choices
4 maja 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your lovely feedback. We’re delighted to hear that Sophia was so friendly, informative, and knowledgeable, and that she helped you feel confident and comfortable with your choices.
Warm regards,
Eden Mobility
Sophia at the Derby store was great
Sophia at the Derby store was great, really friendly and helpful.
4 maja 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your kind feedback. We’re delighted to hear that Sophia was friendly, helpful, and made your visit a great experience.
Warm regards,
Eden Mobility
Me and my partner went in for an…
Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the process of paying monthly and was polite and friendly throughout.
4 maja 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Me and my partner went in for an electric wheelchair, as soon as we entered we were greeted by Sophia, she helped us pick out a suitable chair and let me test drive it. She also guided us through the process of paying monthly and was polite and friendly throughout.
Warm regards,
Eden Mobility
I found Sophia to be very polite and…and well presented
I found Sophia to be very polite and very helpful with what I asked she set our mind at rest I would highly recommend going to this store to others
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your lovely feedback. We’re so pleased to hear that Sophia was able to help and put your mind at ease. She takes great pride in offering clear, friendly support, and your recommendation means a lot. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Sophia was great
Sophia was great, really helpful and showed us lots of different options. Brilliant service.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Eden Mobility - Derby
Thank you for your lovely feedback. We’re so pleased to hear that Sophia was so helpful and able to show you a range of options. It’s great to know you received brilliant service, and we truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
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