I requested information regarding spare parts for a De-humidifier on a Saturday and received a reply immediately even though office hours were Mon - Fri. From the response I ordered the parts which ar... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Main unit is excellent. Vent accessories less ideal. Review based on a a few weeks of occasional use on really hot days. The machine looks and feels well made and controls are straightforward and ea... Zobacz więcej
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Pre ordered, and arrived few days before stipulated date.Well packed item and the quick guide manual was easy to follow. The QR code link to full manual didn’t include this model so email sent to supp... Zobacz więcej
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Very impressed with the help I received placing my Ecoair equinox online order. Very happy the fan was delivered today even though it is Saturday! It has saved me and my guests, as it's like a sauna... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
EcoAir is a leading brand in the UK and European air treatment markets, specialising in desiccant dehumidifiers. Winners of several awards, including four Which?, two Good Housekeeping, and an Indy Best.
Dane kontaktowe
400 North Circular Road , NW10 0AB, London, Zjednoczone Królestwo
- +44 (0) 20 8459 2458
- support@ecoairgb.com
- www.ecoair.org
4,6
Doskonała
422 recenzji
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Well pleased with dehumidifier.
30 grudnia 2025
Odpowiedź od EcoAir
Thank you for your positive feedback!
We’re really pleased to hear that you’re happy with the dehumidifier. If you need any help or have any questions in the future, please don’t hesitate to get in touch.
Very disappointed
Very disappointed
It was supposed to arrive on 31/12
I’m still waiting!
The reply is not true. I gave my address, my phone number and my email address.
They sent me a message saying my parcel will be delivered on 31/12.
Then another one. I waited a my home.
Then I called them, nobody answered.
I finally found where my parcel where hold. I went and collected myself on Monday 5/01/26.
29 grudnia 2025
Odpowiedź od EcoAir
We’re very sorry to hear about your disappointment and for the delay in receiving your order.
We investigated this with our courier and found that there was an issue with the delivery address, as the flat number provided was incorrect. Unfortunately, this prevented the courier from completing the delivery on the scheduled date. Once this was corrected, the parcel was delivered on the next working day.
We sincerely apologise for the inconvenience this caused and for the overall delivery experience. This is not the level of service we aim to provide, and we continue to work closely with our delivery partners to reduce the chance of this happening in the future.
Thank you for your patience, and please don’t hesitate to contact us if we can help further.
All Good.
Good company. Delivery went well. The dessicant dehumidifier that i purchased works well, and puts out a nice amount of heat in my chilly flat, while doing it's thing. It does smell horrible when you have the air purifier on, not sure if that's normal. There was one other thing i forgot to mention, the drawer is very hard to open. It's a two handed job, so i have to get right down on my hands and knees to do it. Otherwise, all good 😊
30 października 2025
Odpowiedź od EcoAir
Thank you for your review we’re pleased to hear that delivery went smoothly and that the desiccant dehumidifier is working well and helping to warm your flat; regarding the smell when the air purifier is on, this can sometimes occur when the unit is new and should fade with continued use, but please do get in touch if it persists and we’ll be happy to help.
Echo air dehumidifier very good …
Echo air dehumidifier very good product and excellent service. Shipped very quickly and arrived on time. A good company and quality product would recommend to anyone to use this company.
19 grudnia 2025
Odpowiedź od EcoAir
Thank you for your review. We’re really pleased to hear you’re happy with the EcoAir dehumidifier, the quick delivery, and the service provided, and we truly appreciate your recommendation.
EcoAir DD1 MK3
EcoAir DD1 MK3 - I bought one of these around 7 or 8 years ago - I was working away a lot and wanted my garage to stay moisture / condensation free , even as it is wood in the Winter - Classic Car storage.
I would leave this running for 4 to 6 weeks at a time in the winter with the outlet pipe going outside. When I finished abroad I gave it away to a friend - It is still working perfectly.
However I was not prepared for how good it is around the house this time of year as my friend pointed out to me - Winter 2025.
So I bought myself a second one.
Its really Top Notch. It helps dry my Dohby , airs my conservatory and keeps my house condensation free.
Easy to use , light weight and very quiet .
Its very very good value for money . Thank You .
FYI : Please pass my regards and thanks to Walter for his help.
The Digital Hygrometer - Its not expensive - I don’t live by it but it's a nice to have this time of year .
30 października 2025
Opinia niezależna
Odpowiedź od EcoAir
Thank you very much for such a detailed and thoughtful review. It’s fantastic to hear how well your DD1 MK3 has performed over so many years, and that it’s still going strong after such heavy use, especially for classic car storage.
We’re delighted to know you’re enjoying the benefits around the home as well, from reducing condensation to helping with drying and airflow. Your comments on its ease of use, quiet operation, and value for money are really appreciated.
I’ll be sure to pass on your kind thanks to Walter
Thank you again for choosing EcoAir and for your continued trust in our products.
Brilliant product and super fast delivery.
Incredibly fast delivery and the actual dehumidifier is fantastic- very quiet and pulls a lot of water out of the air. Really superb design on the unit as well.
2 grudnia 2025
Odpowiedź od EcoAir
Thank you for your great feedback. We’re delighted to hear you’re pleased with the fast delivery and that the dehumidifier is performing so well while remaining quiet.
We really appreciate your comments on the design & thank you for choosing EcoAir.
Odpowiedź od EcoAir
Thank you for your recommendation. We’re delighted to hear you’re pleased with both the product and the quick delivery.
Thanks for choosing EcoAir.
Best Dehumidifier Ive Ever Bought
Ive got 3 different makes of dehumidifiers but never realised how inefficient they were until I bought the EcoAir. The Eco was a little more expensive so that is a downside, but it does the job so much better than all my others put together. I have to empty the tank every day which probably means im best hooking up the pipe and connecting it outside for ease (its in my garage) but its keeping the Humidity levels at 40 where any other ive used struggled to keep it near 60. The directional blades on the top for the fan are also good as it helps circulate the air in the room. Ive also tried it in the attic and it was so much lighter to lift than any other ive had. I'll definetly be getting another when I can afford it.
9 grudnia 2025
Odpowiedź od EcoAir
Thank you for your great review. We’re really pleased to hear how well your EcoAir dehumidifier is performing for you.
It’s fantastic to know you’ve noticed the improvement in efficiency, humidity control, and ease of use, especially compared to other units you’ve owned. Your feedback on the airflow and lightweight design is much appreciated.
Thank you for choosing EcoAir, and we look forward to supporting you again in the future.
Easy ordering and very speedy delivery
Easy ordering and very speedy delivery.
This is our second Ecoair dehumidifier, the first one is over 10 years old and still working
11 grudnia 2025
Odpowiedź od EcoAir
Thanks so much for your review! We’re really pleased to hear you found ordering easy and that delivery was speedy. If you ever need any help with your EcoAir product in future, our team is here to support you.
Odpowiedź od EcoAir
Hi there, thanks for taking the time to leave us a review and we’re really pleased to hear you’re happy with both the product and the service. If you ever need any help or advice in the future, we’re always here to support you.
Rapid delivery
Rapid delivery, generally good product. Only issue was a delicate tube section which was resolved.
2 grudnia 2025
Odpowiedź od EcoAir
Thank you for your feedback! We're glad to hear you received rapid delivery and were happy with the product overall. We appreciate you mentioning the issue with the delicate tube section, and we're pleased it was resolved quickly. At EcoAir, we’re committed to providing reliable products and fast, friendly support, and your review helps us continue improving.
Odpowiedź od EcoAir
Thank you for your kind review! We're delighted to hear that your delivery was quick and that you found our product easy to use. If you ever need any support or have questions, we're always here to help. Enjoy your EcoAir product!
Ecoair make great products and the…
Ecoair make great products and the service is great too. Fast delivery and good value for money.
1 grudnia 2025
Odpowiedź od EcoAir
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with our products and service. Providing great value and fast delivery is important to us, and it’s fantastic to know we met your expectations. If you ever need assistance or have any questions, we're here to help!
Very happy with EcoAir
Price was good for a well-specified dehumidifier, online ordering was simple and delivery was prompt. I also had to deal with customer service to have a small issue corrected on the invoice, but that was resolved very quickly and without any fuss. I'm very happy with the new dehumidifier and with EcoAir. Thank you.
1 grudnia 2025
Odpowiedź od EcoAir
Thank you for your lovely review! We're delighted to hear that you’re happy with your EcoAir dehumidifier and that the ordering and delivery process was smooth. We’re also glad our customer service team could quickly resolve the invoice issue for you. If you ever need further assistance, please don’t hesitate to reach out to us!
Good machine nice styling
Delivered on time
Working well
Ecoair DDC CLASSIC MK3
Awkward to empty / hard to pull from machine
Otherwise happy , on low setting getting RH down to 49 whilst set at 50
Yeah I’d recommend this item
1 grudnia 2025
Odpowiedź od EcoAir
Thank you for taking the time to share your feedback! We're pleased to hear that your DDC Classic MK3 arrived on time, is working well, and is helping you achieve your desired humidity levels. We appreciate your comment regarding the water tank being a bit awkward to remove. Feedback like this helps us continue improving our designs.
Good product but some flaws in the latest one received
Prompt delivery. I have 4 Ecoair dehumidifiers. All work excellently at reducing humidity even in cold conditions. This is my second DD3. Maybe I am unlucky but this latest one has weaknesses. The relative humidity is faulty and reads about +8% higher than all other sensors. Also the water tray is difficult to open. Often end up with it jerking open leading to water spill. Ideally the DD3 could be a little lighter. Also a bit pricey. However still a very effective dehumidifier that runs quietly.
25 listopada 2025
Odpowiedź od EcoAir
Thank you for your review and your kind words. We truly appreciate your continued trust in EcoAir and your long-term use of our dehumidifiers. We’re glad to hear they’ve been effective for you, even in colder conditions.
Please know you can always contact our technical support team, and we will be more than happy to look into this and get it sorted for you.
Thank you again for your valuable feedback
BRILLIANT SERVICE!
Ordering smooth, delivery fast, well packaged, easy to setup - overall Excellent. Our 3rd Ecoair dehumidifier says it all really!!
27 listopada 2025
Odpowiedź od EcoAir
Thank you for your fantastic review! We're thrilled to hear that you found the ordering process smooth, delivery fast, and setup effortless. Knowing this is your third EcoAir dehumidifier truly says it all and we’re incredibly grateful for your continued trust in our products.
Extremely pleased with both service and…
Extremely pleased with both service and product.Quick delivery,well packed.The dehumidifier is very easy to use,very efficient,and easy to empty,(love the handle).
27 listopada 2025
Odpowiedź od EcoAir
Thank you for your wonderful review! We're delighted to hear that you’re extremely pleased with both our service and your new EcoAir dehumidifier. It’s great to know the unit arrived quickly, was well packaged, and is proving to be easy to use, highly efficient, and simple to empty, and we’re glad you love the handle design! If you ever have any questions or need support, our team is always here to help.
Good make
I've had this make before. Very good. This model was smaller than I expected. But still does the job. Bigger one's better. It has its own filter as well, where as the bigger ones don't. Keeps the room heated as well due to not having a refrigerated system.
14 listopada 2025
Odpowiedź od EcoAir
Thank you for your review and for choosing EcoAir again! We're delighted to hear that your new model is performing well for you, even if it’s a little smaller than expected. Each model has its own advantages, and it’s great to know you’re finding the built-in filter and the gentle warmth of the desiccant system beneficial.
Quick delivery/ excellent performance.
Quick delivery, with no fuss.
Excellent performance.
26 listopada 2025
Odpowiedź od EcoAir
Thank you for your kind review! We’re delighted to hear that your EcoAir dehumidifier was delivered quickly and without any fuss. It’s wonderful to know you’re already experiencing its excellent performance. If you ever have any questions or need support with your EcoAir appliance, we’re always here to help.
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