Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The members of staff I spoke to were all extremely helpful - including someone who answered the phone at exactly 5.30 (end of work day) and had a train to catch. I had been waiting for the phone to... Zobacz więcej

Oceniono na 5 z 5

Owing to my retirement, I am no longer using their services, I have had to close my business website and emails, but I feel that I must give them a 5 star review. I have been with them for 25 years... Zobacz więcej

Oceniono na 2 z 5

Terrible webpage design. If I want to access spam emails on my account I need to click/enter 10 different details. Web address, "Control Panel", username, password, "Login", MFA request, useless pop-u... Zobacz więcej

Oceniono na 5 z 5

Easyspace created our local society's website, from content provided by me. Great final result. This after meeting their stated, and good, timescale once the project started, always being readily avai... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca internetowy

Napisane przez firmę

Our Web Hosting services include a free domain name worth up to £12.50. Hosting Packages start from as little as £2.25 per month.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

20 Years a Customer

I have been a customer of Easyspace for many years. Everything normally works fine exceeding my expectation. On the rare occasions an issue arises the support received has always been excellent and their resolution speedy.

13 kwietnia 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi Dave,

Thank you for taking the time to share your feedback with us, it is much appreciated.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

20+ Years of excellent service

I have been using EasySpace for over 20 years and would not consider moving to any other provider. The level of support is second to none. I recently had to contact support to ask a question about a dedicated hosted server. The support team were availble immediately via online chat, and the issue (my fault) was resolved within seconds.
The support team are very experienced and so easy to talk to.

7 kwietnia 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi Kenny,

Thank you for the positive feedback that you have provided in relation to the recent contact with our support team, and this will be passed on.

We are always happy to help and should you require any further assistance, our teams are available 24/7 to assist.

Thanks,
Hugh

Oceniono na 4 z 5

Being really helpful

Bearing with me! I recently had to take over maintenance of a WordPress website and had no experience of how it worked. Your guidance was most helpful even when I was asking several questions in a day.

16 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi Chris,

Thank you for the positive feedback which you have provided regarding the assistance received from our technicians, it is much appreciated, and we will pass this on to the team.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

Good service, helpful people

I have always been rather slack at checking and renewing my services but can rely on Easyspace to help me out when I have renewed the wrong service, or forgotten to renew something! I have had various services - webhosting, email, domains over many years and their customer services have always been helpful and not at all pushy.
My technical knowledge is also limited and on occasion when I have been stuck they have been happy to help me out in language I have understood!

1 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

The normal amazing service

As usual I got an amazing service. The online chat is so easy and quick to use and I always get the results I need. Staff who you speak to are extremely helpful and try their best to resolve the issues.

14 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

Easyspace always deliver

Easyspace always deliver. Whichever service is needed, but particularly for technical assistance, their staff are knowledgeable, interested and keen to get things resolved during the call. Web, email, domains, sires, no problem too smmal, and nothing appears impossible. Always end the call felling pleased with what Easyspace has done for me and my organisation

6 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Efficient and Effective Support from Easyspace!

The support team at Easyspace are always quick and helpful. They don't bombard you with overly-technical questions and are very knowledgeable and manage to get any questions dealt with professionally and promptly.

14 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

Easyspace customer for 20 years

We've been with Easyspace or a predecessor since 2003. In general they are reliable and if there is a problem they get it fixed quickly or give an estimated time to fix or implement a work around if not. One can usually talk to them on chat or if need be by phone in business hours. Their staff are generally helpful as well.

13 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

As a small international business…

As a small international business owner, for the past 15 years I've used numerous web hosting companies around the world. Some were truly terrible, but most problematic in one way or the other.
I'd used EasysSpace several times for buying UK domain names, but always hosted elsewhere, for various logistical and commercial reasons.

Recently, after another poor experience elsewhere, surprisingly in Switzerland, I decided to transfer those domains across to EasySpace, including a live website and emails. I was very pleasantly surprised by the whole migration experience. I expected, and got, the odd glitch, but the UK-based support was really excellent, the best I've encountered in a very long time, equal with the best in the world, in my experience.

Issues are quickly recognised, accepted and fixed, no messing about, in plain English language, without the use of endless scripted questions which lead no nowhere and frustration. If the main support centre in friendly and chirpy Glasgow cannot fix it there and then, they escalate it to other technicians in their UK datacentres, the netintelligence team, iomart team, etc.

What made me decided to use them was their UK base and support team, very clear product offers and clear pricing. Nothing hidden. Other providers might bundle other things in their offers, and they might seem better value at first, but honestly, even if I need to pay for something extra with Easyspace compared to elsewhere, I know exactly what I am getting and paying for. Their setting up of extra services is also very efficient.

I also chose them because I'm needing to step back a bit from regularly checking the technical status of my sites. The Managed Wordpress hosting is exactly what I need, once installed, I only need to really spend my time on the site content, not the technical insfrastructure.

The only occasional downside I've experienced are some unexpected system outages, but they say they are addressing those with major upgrades and investments. I'll keep an eye out on how they perform on this metric!

Overall, I highly recommend Easyspace.

1 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

We are happy that you have decided to move your online operations to Easyspace and the transition was smooth. It is always nice to receive feedback from customer to let us know the positive impacts we are having.

Our teams are always happy to help and should you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

Long-time Easyspace Customer, all very professional

I've been a customer of Easyspace for domains, email and server hosting since the beginning of the company over a couple of decades ago. It's my 'go-to' place for all my internet domain and server management. I use the Easyspace support function now and again and always have the answer/fix back quickly, sales and support very easy to deal with. All very professional

14 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

Many Years with Easyspace! Great Service

I have been with Easyspace for many years now. They host my website. I am particularly grateful and blown away Ian and Alex from the technical support team.
They have gone out of their way to help me .
I will continue with their services onward.

Many thanks Easyspace.

14 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

We will pass on your appreciation to our technicians.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 5 z 5

I've used easyspace for twenty years…

I've used easyspace for twenty years now. They've always been an excellent provider. Friendly, efficient and responsive. Highly recommended.

14 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi,

Thank you for the positive feedback which you have shared with us, it is much appreciated.

If you have any further questions or need assistance, please do not hesitate to contact us.

Thanks,
Hugh

Oceniono na 1 z 5

Terribly slow support both via the…

Terribly slow support both via the ticketing system, generally waiting 24 plus hours for a response, and via phone, gave up waiting after 15 mins! They charged me £18 to transfer away my domain and this still isn't done 36 hours later! Rubbish!

3 marca 2023
Opinia niezależna
Logo Easyspace

Odpowiedź od Easyspace

Hi Matt,

I am sorry to hear of the issues, which you have experienced. In order to assist you, could you please share your account information with me through the link provided.

Thanks,

Hugh, Easyspace

Oceniono na 5 z 5

Helpful tech support

I hadn't a clue how to set up SPF, DMIK and DMARC authentication on my two domains and the tech support people at Easyspace very kindly did it for me, as soon as I asked. I am very grateful.

26 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

My site

I had to contact support because my site was offline, my renewal failed. I got a great price and once paid it came back online

18 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

account access

My account needed updated and I couldn’t access the control panel, great chat service resolved this

16 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Email offline

My email stopped working, I called and my payment failed, they took a payment and it was back working in minutes, couldn’t ask for more

3 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Serious security issues

Informed them multiple times that their servers are being used for spear phishing. Their domains are vulnerable to subdomain takeover and are used for phishing. They refuse to take action.
Even tried chat support which just blatantly said "send an email".

12 grudnia 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej