The members of staff I spoke to were all extremely helpful - including someone who answered the phone at exactly 5.30 (end of work day) and had a train to catch. I had been waiting for the phone to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Owing to my retirement, I am no longer using their services, I have had to close my business website and emails, but I feel that I must give them a 5 star review. I have been with them for 25 years... Zobacz więcej
Terrible webpage design. If I want to access spam emails on my account I need to click/enter 10 different details. Web address, "Control Panel", username, password, "Login", MFA request, useless pop-u... Zobacz więcej
Easyspace created our local society's website, from content provided by me. Great final result. This after meeting their stated, and good, timescale once the project started, always being readily avai... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Our Web Hosting services include a free domain name worth up to £12.50. Hosting Packages start from as little as £2.25 per month.
Dane kontaktowe
6 Atlantic Quay, 55 Robertson Street, G2 8JD, Glasgow, Zjednoczone Królestwo
- 0370 7555088
- orders@easyspace.com
- www.easyspace.com
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Been with them for years
Been with them for years - With IT things go wrong, but the customer service is really good and they keep at it until solved.

Odpowiedź od Easyspace
Helped on techy problem
Discovered emails to Gmail addresses were bouncing and being treated as spam.
Easyspace support provide all the necessary parameters to insert in a DNS record to validate my email.
Quick and helpful response, with the problem fixed in a few hours once all the various servers around the world had my updated records.

Odpowiedź od Easyspace
Loyalty has been earnt through good…
Loyalty has been earnt through good performance
I have been using EasySpace for 9 years and have always found them very helpful and able to resolve any issues I have quickly and efficiently

Odpowiedź od Easyspace
Brilliant live chat at the weekend …
Once again I got help from easy space but this time at the weekend with their online live chat. A real person typing responses. Quick and easy.
Excellent service as always.

Odpowiedź od Easyspace
Friendly, Helpful, and knowedgeable
Friendly, helpful, knowledgeable staff.

Odpowiedź od Easyspace
A Long Standing Customer
I've been with Easyspace now for well over 15 years. I once moved away to a cheaper service but found I only got what I paid for and moved back again after a year. For the most part I never have to talk to tech support because everything just works, but I had some problems recently sending emails to gmail and they were able to sort things out in minutes. Chat support is great, agent responds quickly and is always courteous, knowledgeable and has never failed to resolve my problem. I don't see myself moving my domain away from Easyspace anytime soon.

Odpowiedź od Easyspace
easyspace's service does what it says…
easyspace's service does what it says with a minimum of fuss. It was easy to change to them after my then ISP did not have a service where I moved to. The spam filtering works well and it's simple to manage. Technical questions posed to the helpdesk are answered quickly and things sorted out.

Odpowiedź od Easyspace
Great Support
Clear guidance, knowledgeable support staff, very helpful

Odpowiedź od Easyspace
Quick problem solving
We got a quick solution to our problem. It was not need to call or follow up further. The advisor was great.

Odpowiedź od Easyspace
I just lost £121.96 from Easyspace
I just lost £121.96 from Easyspace. I prefer to pay for my account renewal over the phone and I have not got auto renew set on my account, and always have paid over the phone. I no longer wanted to use their services anymore, my account was not set to auto renew ( I've had trouble logging into my account for years), but they took 2 years domain name and hosting out of my bank account and said that I had set up auto renew!!! I hadn't and I can't get a refund from them either. Their service is awful. I had to stop using their email as my inbox was full of spam, when I complained I got anti spam added- this was worse as I still got spam, but I lost a load of important emails. They are good though at trying to get more money out of customers ; pay more money for 'secure hosting' e.t.c. So thanks Easyspace for taking £121.96 out of my account. I still don't want to use your services !

Odpowiedź od Easyspace
update of SPF, DKIM & DMARC data support
I was helped with a support issue about updating my SPF, DKIM & DMARC information, they gave me clear directions and checked my input of that data onto my NAMESERVERS, the support worker was very good and we talked via the live chat on the website.

Odpowiedź od Easyspace
Excellent customer support
I have been an Easyspace customer for domain and emails for over 10 years and find all aspects clear, trouble-free and efficient. On the rare occasions I need help - such as Gmail recently blocking emails because of a new technical hurdle at their end - I have always found the Easyspace online support chat facility to be responsive almost immediately and that the human at the other end comes up with a solution to whatever the issue is in a friendly and most helpful way.

Odpowiedź od Easyspace
Very helpful support team
I have been with Easyspace for my website hosting a long time, but recently had problems with my email so decided to transfer it to Easyspace. The online support team were so helpful in setting that up for me, and it was all done very quickly. Excellent service as always.

Odpowiedź od Easyspace
THe online chat was quick to respond
THe online chat was quick to respond. They were able to respond to my problems. Very polite and understood my issues. nothing was too much trouble. we resolved the matter.

Odpowiedź od Easyspace
I was super impressed with the online…
I was super impressed with the online chat I had when it came to reducing the cost on my easyapace renewal. I was guided and given options to renew with a solution that suited my requirements! Thank you Easyspace you keep me as a customer for sure!

Odpowiedź od Easyspace
I was snarled up with sending to gmail…
I was snarled up with sending to gmail and could not fathom gmail's advice written in gobbledegook. The easyspace team made the changes for me by changing the DKIM value. I single phone call did the trick. Great service.

Odpowiedź od Easyspace
Easyspace quickly sorted out my FTP connection problems.
Easyspace have hosted my website for nearly 15 years. During this time I have had brilliant service, but recently I had a problem updating my website, FTP wouldn't connect. Had an online chat with an agent and went through my FTP connection details, one of which had somehow become corrupted. The agent was able to point this out and had me up and running again within minutes. The agent, was polite, friendly and knowledgeable - Brilliant service. If you are looking for a company to host your website - I highly rate Easyspace.

Odpowiedź od Easyspace
Been using these guys for 15+ Years
Been with these guys for 15+ years as with all internet services problems and issues sometimes occur but easyspace are easy to contact either by webchat or phone and the support team are based in uk and always have excellent knowledge and understanding of the various so they are always quickly resolved

Odpowiedź od Easyspace
We have been with Easyspace since the…
We have been with Easyspace since the early days (2005) and over the years have always had a faultless and speedy service. We have 198 domain names in our account and there is always something that needs to be done. It's good to have a provider that (a) really knows what they are doing and (b) are really easy to get in touch with.

Odpowiedź od Easyspace
EXCELLENT WEBSITE / EMAIL PROVIDER
Been with this company for 17 years now......and would highly recommend them.......quite recently GMAIL and Hotmail accounts was being blocked due to security changes.........a simple call and within the hour everything was corrected

Odpowiedź od Easyspace
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







