Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Zobacz więcej
I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Zobacz więcej
The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.
Dane kontaktowe
Allen House, Edinburgh Way, CM20 2HJ, Harlow
- +44 (0)1279 426832
- sales@e-tradecounter.co.uk
- www.e-tradecounter.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Service
Very flexible regarding collection when ordering on the phone. More importantly when I had arranged to collect from the Harlow depot, they very kindly accommodated me arriving after 5.30pm due to an M25 closure making me late - thank you very much. Well recommended!
Excellent Service
Good price and delivered on time. Did come in 2 different deliveries, which I wasn't prepared for and meant more time staying in. UPS are not as good as Interlink in letting you know when in the day the delivery will be made.
Great
Fast and efficient. Customer service person very knowledgeable and helpful on the phone.
Dimplex Q radiator electric 2 kw
This was very good purchase with a very helpful team. The delivery was on time. I would certainly shop with E-TradeCounter again.
Excellent
Had so much help from them to get the correct heater, when ordered which took 2 weeks (down to me) it arrived next day. Well done to you all.
Customer service is brilliant
Great service!
The item we ordered arrived quickly and we were happy with the sale. We received regular updates to what was happening with our order and the courier gave us texts to tell us between which hours the product would be delivered on what day and by whom. Overall, we have had a good experience in dealing with this company and would not hesitate in using them again.
Excellent service!
The right product, right price, 'before-time' delivery - would recommend
Panel heaters
I ordered the heaters on a Wednesday and they were delivered on the Friday. I had to ask some technical advice about the heaters and the member of staff I talked too was helpful and friendly. I haven't had the heaters installed yet but they look spot on and were cheaper than most places I looked at. Can't fault E-trader for the service, I will use them again.
Great product and swift service
Really couldn't ask for more. The item is exactly as described and the delivery was very quick. Very useful guidance on the website to assist with the selection of the right product.
excellent service.
Knowledgeable and helpful staff. Excellent service at a competitive price - would definitely recommend.
Excellent service
I ordered a Nobo radiator on Monday it arrived Tuesday by midday.
The price was competitive and it was in stock.
I needed it in a hurry as I was taking it to my Son's house. So the fast delivery was very welcome.

Odpowiedź od e-tradecounter
Not impressed
I did not get an acknowledgement of my order or any advice that it was out for delivery. Subsequently I was out the next day when they tried to deliver and I therefore wasted my money paying extra for next day delivery. When I phoned to complain I was told that tis otfen happened with the computer system.
Despite this experianced I placed another order last Thursday afternoon and paid extra for next day delivery. Today Monday 10am I am still waiting for delivery.

Odpowiedź od e-tradecounter
Nobo Wall Mounted Heaters
Excellent customer service, I was informed that my original order for 1000watt model was not currently in stock, I was offered an alternative 750watt model, which was despatched that day and delivered the next day. Very pleased with the unit, so easy to install.
Fast Turnaround of Order
Called to confirm a water heater was in stock during the afternoon. Very helpful call handler who knew exactly what the product was and after checking it was in stock took my order.
Delivery was made as agreed and all very easy. As a rural, trade buyer I would def use them again. Much easier than driving 60 miles there and back to local electrical factors...........
trustworthy company
The bulbs were well packaged and reached me in one piece - unlike others I had ordered from other firms. Definitely 5 stars.
very poor
Ordered a ceiling light fitting, chased order after a month only to be sent email stating the order had been voided, received another email stating goods are no longer avaliable.... Very poor service
Good prices, quick delivery
Good prices, easy order process, quick delivery. Will definitely be using e-tradecounter again.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







