Great service today, chatted through what the issues were, what work was required and how the issue could be rectified - very much appreciated

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... Zobacz więcej
Reakcja na opinię
Todays visit, both plumber and work carried out weretop draw, many thanks. The only down side is the compression joint that was fitted to the repair onmay 12th s visit is where the leak was found. W... Zobacz więcej
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We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hydraulik
- również w kategorii:
- Usługi drenażu
Napisane przez firmę
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Dane kontaktowe
unit 6, Printers Way, CM20 2SD, Harlow, England, Zjednoczone Królestwo
- 01462 483007
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very professional, friendly service.
Installed a new sink. Despite having some issues as the new sink was fractionally smaller than the original, it was installed perfectly with much tidier pipe work below. Very pleased. Will definitely use again. Thank you.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
What a difference- in a good way!
What a difference from last week - really great service.
I needed to call Dyno back to put right the work of the plumber from previous week. The plumber was tidy and diligent and I was really pleased and impressed with the customer service and final result, thank you.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Excellent
Excellent. Work done to a high standard. The engineer called Ketan Tailor, carried out the required work with great efficiency; a very experienced person. I am so impressed by him that I request the company to circulate this message to other members of the staff. In my view, he has certainly contributed in enhancing the name of the company.
On the admin side, I have been impressed by a member of staff called Ellie, who is very efficient in what she does.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
The quote was extortionate
The quote was extortionate, based on minimum £100 labour cost. Work was to replace sink plug. Others quoted between £60-70 incl parts. Crazy how they are still in business....

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Amazing workmanship and ethic! Scott was our saviour!
We had to install a new shower and hired external plumber (big mistake) they did an awful job and left the shower only working with cold water and then just left. We had Dyno come out to sort it out and they were fantastic! Our engineer was called Scott and he was so kind and fixed our problem as well as helping with another little problem we had. Could not recommend him enough! We will always go with Dyno in the future! Thank you so much for being such a reliable company!

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Engineers were courteous
Engineers were courteous, knowledgeable and professional. Fixed the issues and cleaned up after too

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Excellent service
Excellent service from the office staff and the engineer (Josh). First visit assessed the source of the problem and recommended the solution. Second visit fitted the replacement item efficiently and in a timely manner.
Only criticism is the initial 10 hour appointment window without any tracking facility. The second appointment was offered at a time that would suite the customer.
Very happy and would not hesitate to use again in the future.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Disappointing experience
Disappointing experience. Took 3 engineer visits to sort out a slow draining bath. The first managed to suck out the entire bath plug with his vacuum cleaner (!) and then tried to reattach using just some silicon. The next morning I found a pool of water in my dining room below. The second engineer replaced much of the bath drainage but not before a second flood of water into my dining room below. He left without replacing the bath panel. Escalated to senior engineer who replaced the previous fix which had been wrongly installed. Bath is now fixed and tested but I'm now waiting on trust for Dynorod to make good on the water damage to my dining room ceiling and wall.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Timely professional, would be more happier if drill dust was better cleaned up
Engineer has arrived on time and job (basin unit installation) was well done. Water leaking was later noticed from the joint between tap and basin. Engineer returned to re-position the tap, and put a bit silicon to prevent further leaking (issue is mainly due to products). I hope this will work by tomorrow. A small improvement I would like to see is a better tidying up/cleanliness after the work.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Pretty disappointed all round
Pretty disappointed all round. Had a plumber come in the morning to fix a leaking header tank, who had to escalate it to a senior engineer as he couldn't change the inlet valve. Senior plumber arrived last thing on a Friday, so ended up wrapping the overflow pipe (not the inlet) in denso tape, and not replacing the inlet valve. Was also advised to "put some wood on the tank". Turning the internal stop cock back on the problem is still there, and we've had more water drip through the ceiling. Will be using my own plumber who will actually sort the problem rather than bodge a temporary fix last thing on a Friday, and leave us without water all weekend...

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Thanks Zack
After an enitial bad start with Dyno Rod, poor customer service from the office staff with almost couldn't be bothered attitude. The first time the plumber was due out, apparently his van broke down and I was cancelled late that afternoon after having to re arrange all my child care. Then a plumber came to fix the leak, which wasn't done properly I had to get him to come back. Again the leak was not fixed after the second attempt. I called to inform Dyno Rod, again couldn't be bothered attitude from the staff ( especially the man who took the early morning call, so i could report my flood, AFTER paying for the job) I then said I wish for a different plumber to do the job. A plumber called Zack came, and thank goodness he did, he was so thurough and professional from start to finish. It took a few days to retify the problem, but he went above and beyond and generally wanted to help and made sure he done a good job. Wouldn't so much recommend Dyno-Rod but would definitely recommend Zack.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Engineer was brilliant!!
Engineer was brilliant and assessed our issue and resolved very quickly! The charge was very fair for the work done. The only improvement I would like is smaller time frames for the appointments and not all day but it’s still worth 5 stars for sorting the issue out for a great price 👍

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Excellent
Excellent, did really a very good job, speedy and arrived on time as mention. Would recommend to my family and friend👍👍

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
I always get great service
I always get great service from the support team and the engineers.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Great serviceHave used them before
Have used them before. Great service. Speedy and arrived exactly as requested. Pre arrival phone call v welcome
Did a great job very clean and tidy. Good value (for a plumber!)
Really happy - would certainly recommend

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Would have given this 5 stars if there…
Would have given this 5 stars if there wasn't a slight hiccup with my appointment time. The issue was to replace a mixer tap in my shower which was not working correctly. The chap who turned up was efficient and got the job done with no fuss, He was also so very polite and friendly. I would recommend them and l will definitely be using them again shortly to replace another one of my taps that's dripping which he could have fixed whilst he was here
but my tap is old and the cartridges that they carry didn't fit which is not their problem.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Excellent service
Plumber turned up during expected time, replaced kitchen tap which was hard to remove as rusted, as well as stopcock, left everything working and tidied up, very impressed will use again.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
The handy man that filled the two holes…
The handy man that filled the two holes in our kitchen. Did wear a mask in his face. But didn’t have anything covering his feet. This allowed all the plaster to be brought in from the front of the house to the back. He also
Left a pile of plaster at the front of the house and outside back garden. Nothing was covered up in the kitchen or floor which was so messy. The plastering it’s self is a shoddy job not smooth and also in the plastic edging of my newly fitted double glazing windows. I am not happy at all. Would like someone to give me a call.

Odpowiedź od Dyno-Rod - Plumbing Beds & Herts
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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