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Dyno-Rod - Merseyside Recenzje 

1370
•
Wynik TrustScore: 5 na 5

4,8

Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA Liverpool, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a major drainage emergency today when my upstairs bath backup flooded my patio. Kenny from Dyno-Rod came out to help, and he was simply fantastic from start to finish. He was incredibly friendl... Zobacz więcej

Oceniono na 5 z 5

Kieran was superb. He identified the issue immediately which was a blockage in the pipework leading from the bath to the downpipe. Blockage was cleared within minutes and he also pointed out that on... Zobacz więcej

Oceniono na 5 z 5

Kevin phoned to confirm arrival time and was on time. After an inspection and confirming the drain directions the rodding cleared the drain. Once clear the area was washed down and left clean and ti... Zobacz więcej

Oceniono na 4 z 5

Called in the morning about a blocked underground drain and was visited in the afternoon. Operative phoned in advance of his arrival and was polite and friendly, explaining the charges in advance. H... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Hydraulik
  2. również w kategorii:
  3. Usługi drenażu

Napisane przez firmę

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Dane kontaktowe

  • Deltic House, Unit 2 Deltic Way, Knowsley Industrial Park, L33 7BA, Liverpool, Zjednoczone Królestwo

  • 0151 9093919

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1370)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8363

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Didn’t pick to choose these people it…

Didn’t pick to choose these people it was cause of my house insurance, broke my bath panel and over 4weeks and too many phone calls to even remember to get it sorted, don’t use these people if you want things to be done quickly and reliably

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

John Wayne,

We sincerely regret the difficulties you experienced with the repair and the broken bath panel. We are actively reviewing our processes to prevent such delays and ensure a more reliable service for all our customers.

Please reach out to me on reg@machmade.co.uk and I will look into this

Dyno-Rod

Oceniono na 5 z 5

Really positive experience

Really positive experience- Ken came and sorted a blockage for me that others had struggled with. He explained what he was doing at each step which was great and he went above and beyond to make sure the issue was fully resolved. I had to call the office a couple of times before this and each time the service I received was great. Highly recommend.

7 lipca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

MSJENNIFERMATTHEWS,

We're so pleased to hear about your positive experience and that our engineer was able to resolve the blockage effectively. It's great to know that the office service was also excellent. Thank you for your high recommendation!

Dyno-Rod

Oceniono na 5 z 5

On the day blockage fixed

On the day blockage fixed, good rate, friendly staff with good advice for future proofing.

26 czerwca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Mathew J Abbott ,

We are so pleased to hear about your positive experience with our service. It's wonderful to know that the blockage was fixed efficiently and that our staff provided helpful advice for future proofing. Thank you for your kind words!

Dyno-Rod

Oceniono na 5 z 5

Job well done

Engineer was professional very friendly and polite job well done thank you.

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

John Macca,

We are so pleased to hear about your positive experience and that our engineer was professional, friendly, and polite. Thank you for your kind words!

Dyno-Rod

Oceniono na 5 z 5

Drainage pipe installation

I was kept well informed of the job throughout by Callum and Jake who are very professional , polite and friendly. Also Ava in the office is very helpful and kept me informed throughout the whole process.
Well done and would highly recommend.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Linda Heron,

We are so pleased to hear about the excellent service you received. It's wonderful that our team kept you well informed throughout the process and were professional, polite, and friendly. We appreciate your kind words and high recommendation!

Dyno-Rod

Oceniono na 5 z 5

Dynorod Liverpool, great prices, great quality

Had a quote from another Liverpool Rod company, reached out to dynorod and not only did they beat the quote by £600, they could come a week earlier. The lads came out, did the job without fuss and once finished made sure everything was put back perfectly. Thanks again dynorod!

20 maja 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Stuart Kay,

We're so happy to hear we could exceed your expectations with our service and efficiency. Thank you for sharing your positive experience; we truly appreciate your kind words.

Reg
Dyno-Rod

Oceniono na 5 z 5

Couldn't recommend these enough

Couldn't recommend these enough. Fast arrival, great communication and Kenny went above & beyond to get my toilet fixed what an absolute asset to the company he is. Friendly helpful and solved the problem. He wouldn't be beaten.

14 maja 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Gabrielle Porter,

We're so glad to hear about your positive experience! It's wonderful that our team arrived quickly and communicated well. We appreciate you highlighting the exceptional effort to resolve your toilet issue.

Reg

Oceniono na 5 z 5

Excellent experience

Excellent experience. Same day service. Really helpful & full professional report within 24 hours. Highly recommend.

5 maja 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Amanda,

We're so glad you had an excellent experience with our same-day service and professional report. Thank you for your recommendation!

Reg

Oceniono na 5 z 5

Excellent service from Jason for my…

Excellent service from Jason for my elderly parents outside drain.
He was very professional and respectful to them and sorted the problem out there and then. Will definitely use the service and company again.

29 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Jan,

We appreciate you sharing your feedback. We're happy to hear our service was professional and respectful, and the problem was sorted. We look forward to assisting you again.

Reg

Oceniono na 1 z 5

What a 💩 show I simply called them to…

What a 💩 show I simply called them to ask information about a job they attended at my premises. They where sent by housing association.
My housing where denying they came, so I decide let's see whom is not being true fully.
I got what I will now call a unhinged female possibly going through menopause or just having a not sure what, any how, I explained situation to said menopausal women, she kept talking over me wouldn't let me finish. FINALY I EXPLAINED. BUT things took a 360. She said I was shouting I have partial hearing in 1 ear, But whom is she to judge. She went what I call ON 1. said she will put down phone etc. In all my confusion, as to what is all this about I did not appreciate said hormonal lady going on 1 so I very polite told her she is unhinged whom does she thinks she is talking to and promptly told her what I thought and disconnected call, This was liverpool branch RUDE UNHINGED RECEPTIONIST. I will be popping in to their office to speak to her manager. I tried to call back to complain BUT TO MY SHOCK SHE WAS DISCONNECTING MY CALLS ... I can't understand why... I give up in this world today.. alot of ppl unhinged. Dyno rod you are FULL OF 💩💩💩

23 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

ontrolled:

Hi
Thank you for your feedback.
We’re sorry to hear that you found your experience frustrating. From your comments, it’s clear you were trying to confirm details of a visit arranged through your housing association, and we appreciate how confusing this can be when information doesn’t align.
We take customer service very seriously, and the situation you’ve described does not reflect the standard we aim to deliver. We will be reviewing this internally to understand what happened during the call and ensure the appropriate standards are maintained.
We would like to help resolve this for you and provide clarity on the job attendance. Please contact us directly at with your address or job details so we can investigate and respond fully.
Kind regards,
Reg Illingworth
Machmade Ltd (Dyno‑Rod Liverpool)

Oceniono na 5 z 5

Arrived the same day to sort out my…

Arrived the same day to sort out my blocked drain. Cleared the blockage and even showed me the camera view of where the blockage had been, a buried manhole.
Cleaned up afterwards. Excellent service.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

John McGuinness,

We're delighted to hear we could promptly resolve your blocked drain issue. We appreciate your kind words about our excellent service and the camera view explanation. Thank you for your feedback!

Reg

Oceniono na 5 z 5

Kenny sorted our blockage out

Kenny sorted our blockage out ! What an amazing guy he explained how to prevent it happening and I was shocked how much fat had built up over the years 😩 I will not be using the sink to rinse any fat in future it will be scraped out and placed into the new food bins 😂 can’t thank Kenny enough as he was an amazing guy with a sense of humour 😂

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Jill Rowlands,

We are so glad to hear our team member provided such excellent service and helpful advice! It's wonderful that we could resolve the issue and leave you with a smile. Thank you for your kind words!

Reg

Oceniono na 5 z 5

Jason was very friendly

Jason was very friendly, helpful and knowledgeable.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Rosa,

We're so glad you found our team friendly and helpful. We appreciate your positive feedback.

Reg

Oceniono na 5 z 5

Called this morning about a blocked…

Called this morning about a blocked drain. Really helpful friendly people on the phone, then kept updated about ETA of the man coming out to unblock, who also gave friendly helpful advice. Thanks

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Laxman Ariaraj,

We're so glad to hear our team provided helpful service from your call to the unblocking. Thank you for your kind words!

Reg

Oceniono na 5 z 5

Great work! Polite and professional

Jason N attended my property today to clear a blockage in the exterior waste pipe:

He was polite and professional and went above and beyond to ensure the work was completed successfully. He kept me up-to date with what was happening throughout. Thank you

31 marca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

We appreciate you sharing your positive experience. We are happy to hear the blockage was cleared successfully and you were kept informed throughout the process. Thank you for your feedback!

Reg

Oceniono na 5 z 5

Very efficient

Very efficient. Pleasent gentleman. Cleaned up. Could not have asked for more

31 marca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Margaret Ledward,

We are so glad you had such a positive experience with us. Thank you for your kind words!

Reg

Oceniono na 5 z 5

Can't fault the service

Can't fault the service, came out the same day, sorted out our blocked drain, saved the day!! Thank-you so much Kenny. P. Lovely polite guy who sorted the problem out for us.

28 marca 2026
Opinia niezależna
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Odpowiedź od Dyno-Rod - Merseyside

Leona Walton,

We appreciate you sharing your feedback. We're happy to hear that we resolved the blocked drain issue quickly, providing same-day service. Thank you for your positive comments!

Dyno-Rod

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