I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Worst casino ever !!! They won’t let you withdraw if you win . Customer service just gives you the run around asking you to do all kinds of bull shit like take pictures show screenshots “ we will get... Zobacz więcej
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I won $5000+ first time on Duckey Luck 5 Times and 7s fire slots. Then I recently won $700.00. Requested crypto transfers $400 $200 & $100. All were accepted to go to my Cash app Bitcoin account. Days... Zobacz więcej
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Duckyluck.ag Has the Fastest Payouts, The Best and actually The only Gaming Platform which offers Games that I could NEVER find on other Gaming sites. All of that being said the last thing you have t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Dane kontaktowe
Stany Zjednoczone
- support@duckyluck.ag
- www.duckyluck.ag
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366 recenzji
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Odpowiada na 93% z negatywnych recenzji
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They actually stole $200 from my…
They actually stole $200 from my account. I was down to my last dollar and hit a mini jackpot that put me back over $200. I logged-in a week later a found my balance was 28 cents. Not happy!!!!
12 stycznia 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello David,
We understand your concern regarding the balance discrepancy, and we’d like to get this clarified as quickly as possible.
Please contact us directly via Live Chat or email us at support@duckyluck.ag so we can review your account and investigate the situation further.
We’re here to assist you and ensure this is addressed properly.
Best regards,
Casino Experience Team
they lead people astray
they lead people astray! everything is very nice in the capital letters. the essence is in the small letters!! I am sad because of this, because this is also the only purpose of misleading people!! .they invite you to play with bonuses, they offer big winning opportunities. I deposited $150, I got a $500 bonus with which I won $2000. it does not allow me to pay out.. you can only play!!
21 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Roland,
Thank you for sharing your experience with us.
We’d like to clarify that our bonuses have a wagering requirement, which means the bonus amount and any winnings must be wagered a certain number of times before a withdrawal can be requested. This is clearly stated in our terms and conditions, and we encourage players to review them before claiming bonuses.
We also offer a variety of bonuses tailored to different play styles, so you can choose the one that best suits your preferences.
If you have any questions or need further clarification, please feel free to contact our support team via Live Chat or email us at support@duckyluck.ag. We're here to assist you!
Best regards,
Casino Experience Team
It’s not a legit gaming site…
It’s not a legit gaming site…, they process your deposits from overseas then they start making random withdrawals from your bank account. Had to close that card and informed my bank for $200 unauthorized charges.
20 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Dawn,
We take security and fair play very seriously and can assure you that all transactions on our platform require authorization from the account holder. Deposits are processed securely, and we do not initiate any unauthorized charges.
If you have concerns about any transactions, we strongly encourage you to reach out to our support team via Live Chat or at support@duckyluck.ag. We’ll be happy to review your account and provide any necessary clarification.
Best regards,
Casino Experience Team
I just recently found out that I have a…
I just recently found out that I have a rare disorder and a brain tumor. I saw this promotion and because of medical bills I decided to just try it out. I put 300 down and won 500. After reading this, I’m realizing this is a scam. I will be filing a lawsuit as well. Someone will pay I have six children and a pile of medical bills I was desperate, and I should have known better. I would say that I am surprised that someone could do something so cruel, but this is a cruel world. However, God never sleeps.
18 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Richelle,
We’re truly sorry to hear about your personal challenges, and we sincerely hope you receive the support and care you need during this difficult time.
Regarding your concerns, we want to assure you that we strive to provide a fair and transparent gaming experience. Our team would be happy to go over any questions you have and assist in any way we can. Please don’t hesitate to reach out to our support team via Live Chat or email at support@duckyluck.ag—we’re here to help.
Wishing you strength and support,
Casino Experience Team
Oh wow
Oh wow, I've been playing in this casino for the past 1 yeah plus every time I put my money on the platform every time I play one or two game the money just go. And most people play on this classroom because of Mr Beast so if you guys not want to be honest no more to us, you guys need to not allow us to put our money on the platform. because some of us are struggling we come here to at least look for help. some of us are homeless we trying to put our life together so when we work and put our little money on this platform, when we win money you guys need to give it to us right away please. because that's the why your plasma said. so do what you say on your platforms to us be real and be honest like that God blesses you when you put your hands in anything. Thanks for your understanding.
16 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Caroline,
Thank you for sharing your experience. We’d like to clarify that our casino operates independently and is not associated with MrBeast.
Our goal is to provide an enjoyable and fair gaming experience, while encouraging responsible play.
All terms, including withdrawal processing times, are available on our website for transparency. If you have any questions or need assistance, please contact us directly at contact@duckyluck.ag or to our support team via Live Chat.
We appreciate your feedback.
Best regards,
Casino Experience Team
This is the biggest rip off I’ve ever…
This is the biggest rip off I’ve ever seen , the last time I played on Duckyluck the game started to payout a little , it cut off in the middle of a bonus ( 6 separate times ) when it came back on for the last time it wouldn’t pay out anything. It’s a big scam and a ripoff
16 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Thomas,
Thank you for sharing your experience. We understand how important smooth gameplay is, and we take concerns like this seriously.
Our platform is designed to provide fair and transparent gaming, and technical interruptions can sometimes occur due to various factors.
If you haven’t already, we encourage you to reach out to contact@duckyluck.ag or to our support team via Live Chat so they can review your session and assist you further.
We appreciate your feedback and hope to provide you with a better experience in the future!
Best regards,
Casino Experience Team
They are scamming me out of my…
They are scamming me out of my withdrawal of winnings. It's been 11 business days and it was supposed to be 48 hours to 10 days and everything I ask about it leads to one excuse or another the last bring that the system was down and could not get the tracking number they will email me when they do . Now today it's just not available they again will email me . I gave screen shots of just about every conversation and not sure what to do next except turn it over to the fraud department at the police station. But I will not go down without a fight and will make it my mission to stop anyone from playing there to be scammed.
15 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Linda,
Thank you for sharing your experience. We understand how important timely withdrawals are, and we’re glad to confirm that your check has already been delivered. Congratulations on your winnings!
For your future withdrawals, you may opt for Bitcoin which only takes 48 hours for you to receive the winnings once approved!
If you need any further details regarding your withdrawal, our support team is happy to assist. We appreciate your feedback and hope you continue to enjoy your gaming experience with us.
Best regards,
Casino Experience Team
Odpowiedź od DuckyLuck
Hello Michael,
We strive to offer a variety of promotions to suit different play styles, and all terms and requirements are available on our website for full transparency before claiming.
If you have any questions about a specific promotion, our support team is happy to assist 24/7.
Best regards,
Casino Experience Team
They will take all your money and make…
They will take all your money and make you go through harsh ways to try to get your money not get it I lost 80$ I deposited in there I won 470$ can’t get it very aggressive and scam likely
11 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Tarus,
Thank you for sharing your experience.
We understand your withdrawal did not process as expected, we are committed to having a pleasant withdrawal experience with all our players and we’d be happy to review your account and clarify any pending steps needed to complete your withdrawal.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat to further assist you. We’re here to help!
Best regards,
Casino Experience Team
i won $8,000.00 and when i logged back…
i won $8,000.00 and when i logged back in it was gone. This site is garbage and until I see my $8,000.00 I will begin raising hell to get this scam of what looks to be s ML operation or something shady is prosicuted with a class action lawsuit.
11 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello John,
We understand your concern and want to assist you in reviewing this matter. Please note that account balances should remain unchanged unless gameplay, withdrawals, or bonus requirements affect them. We’d be happy to investigate and provide clarity regarding your balance.
Kindly reach out to us directly at contact@duckyluck.ag or contact us via Live Chat so we can review your account and assist you further. We’re here to help.
Best regards,
Casino Experience Team
I won $13,000 and they absolutely will…
I won $13,000 and they absolutely will not give me my money!!! I have been trying for a month!
9 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Dear Lacenia,
We understand how important timely withdrawals are, and we want to help. Please note that all withdrawals must meet the bonus requirements before they can be processed. If there are any pending steps on your account, our support team would be happy to review them with you.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat so we can assist you further. We appreciate your patience and look forward to resolving this for you.
Best regards,
Casino Experience Team
Horrible
Horrible, they keep posting fake winners and believe me , Every bonus is horrible.
Its not a legitimate casino at all and they are ripping off people .
I recorded 2 hour gameplay and emailed it to the gaming board so they can investigate to ban this site in USA.
9 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Rhet,
Thank you for sharing your experience.
We want to assure you that our games run on a certified Random Number Generator (RNG) to ensure fair outcomes.
Our bonuses are designed to cater to different play styles, and we always encourage players to review the terms to find the best fit for their gaming preferences. If you have concerns about your gameplay experience, we’d be happy to review your account and provide any clarifications. Please reach out to us directly at contact@duckyluck.ag or to our live chat support team to further assist.
We appreciate your feedback and are here to help.
Best regards,
Casino Experience Team
They are a scale please listen to me…
They are a scale please listen to me when I tell u that they send you emails that u have money on their an then they told me it was a fave web site and then they promised me 100 dollars an turn around an said it only in free spends an then they didn’t give me that this is a casino that will say anything to get you just to come on there site an no one has ever won any money on this app
4 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Mike,
Thank you for sharing your experience. We want to clarify that all official promotions and offers are listed directly on our website for transparency. If you received an email about a promotion that was not honored, it’s possible that it did not come from us.
We recommend always checking your account or reaching out to our support team to verify any offers.
If you have any concerns or need assistance, please contact us via Live Chat or at support@duckyluck.ag. We’d be happy to help!
Best regards,
Casino Experience Team
Absolutely the worst THIEVES ever
Absolutely the worst ever! You will NEVER get paid by them! Super dishonest! STAY AWAY YOU HAVE BEEN WARNED!!
3 marca 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello John,
We understand our withdrawal process did not meet your expectations yet we thank you for sharing your experience.
Our goal is to provide a smooth and transparent payout process, and we’d love the opportunity to look into this for you.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat so we can review your account and assist you further. We’re happy to help!
Best regards,
Casino Experience Team
Complete rip off
Complete rip off. As soon as you win and try to collect they say you have to wait 3 days. Came back the next day and it was a different casino. Wanted me to start over and all my data and winnings were gone.
25 lutego 2025
Opinia niezależna
Withdrawal delays, vague explanations
The good news is the claim of RNG seems legit, which raised my satisfaction level to 2 stars. As a reminder, the promos are just that. Easy to read the terms, if you gamble at all they terms beyond the headline do make sense. But .... there's an issue and it's a big one. They have restrictions on withdrawals in both frequency and amount. Worse yet, they often drag their feet even when a request falls within the restrictive terms. Explanations are merely excuses. Customer service chat the only contact option and terms like "per our established timelines" (even if already beyond) and "waiting on final audit" (how many times do you need to audit) or "third party" (when the request status hasn't changed). You'll hear them say "rest assured" over and over which to me soon has the opposite effect. As I write this I'm waiting on a Bitcoin withdrawal request that is 5 days old which they claim they will only sit on for 24-48 hours. You will be made to feel like you're being high maintenance when you start asking about it. I've gambled everywhere over the course of over 40 years and never encountered this. Slots and casino a related company and they do the exact same thing. I don't know what the real issue is.....but there's an issue. Creating trust issues for me.
28 lutego 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello David,
Thank you for sharing your experience. We’re glad to hear you recognize the fairness of our RNG and transparency of our promotions. While we do have processing timelines in place to ensure security and compliance, we understand that the wait time did not meet your expectation.
We’d love the opportunity to review your case further and provide any clarification possible. Please reach out directly to contact@duckyluck.ag to further assist you. Your trust is important to us, and we appreciate the time you took to share your concerns.
So….
So, I wrote a review about my negative experience on Feb 11, 25. My winnings were up to 22,000.00 + I thought about sending my info in today because trying to cash out for $2500 on my computer looked as if it might actually pay. I was too busy at work to fool with it but decided to play a favorite game tonight and saw my balance has been adjusted to $492 and the “customer care team” was busy three days ago trying to placate a bunch of pissed off players. I played that $492 down to .50 and it will sit there long after I’m dead and gone.
24 lutego 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Chris, we’re sorry to hear about your experience and would love the opportunity to review this further. Please reach out to us at contact@duckyluck.ag so we can assist you.
Looking forward to your message.
You win real money…
First time playing ducky luck on 7/24/24 I made a $25 deposit and won $100; cashing out through bank wire my money was just setting in limbo so, as I read through the online comments I learned cashing out through my Cash app (Bitcoin) was the quickest and most efficient method of payment. You can create this for free. I received my winnings on 7/29/24.
Also, I played again on 8/14/24 and won $441 same cash out method. It usually take a few business days.
Update: 2/21/25 my current winnings $500 I will be receiving my deposit probably by Tuesday through Bitcoin. I will keep you all posted.... Best of luck!
20 lutego 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Angelique,
Congratulations on your winnings! Thank you for kindly sharing your withdrawal experience with the community.
We hope you have many more Bitcoin withdrawals to come!
I won $3200 on a promotion
I won $3200 on a promotion . I earned 50 free spins and hit a jackpot. I was only allowed to keep $200 because the money was earned on a promotion. It’s false advertising and it should be illegal. I do not recommend this app .
17 lutego 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Kasey,
Thank you for sharing your experience, we understand that your withdrawals expectations were not met and we understand that it can be disappointing to have withdrawal limits on promotional winnings. Our promotional offers come with terms and conditions, including a maximum cashout, which ensures fair play for all users. These details are always available in the promotion’s terms for transparency.
We appreciate you taking the time to share your feedback.
If I won give me my money!
After reading their responses to everyone’s complaints on these so called phishing emails they suggest block & flag. I’ve done that over 50 times!!! What are you going to do if we start sueing for our supposedly winnings huh?
15 lutego 2025
Opinia niezależna
Odpowiedź od DuckyLuck
Hello Porsha,
We want to assure you that we are a legitimate casino; however, some third parties may attempt to misuse our brand in phishing scams. If you ever have concerns about the authenticity of an email or message, please reach out to our 24/7 live chat support for verification. We're always here to help!
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