DTF WAREHOUSE BUYERS BEWARE!!!!
DTF WAREHOUSE BUYERS BEWARE!!!!
They advertise a desktop printer that prints an A3 print in 10 minutes. Which is slow, but if you know you are buying that, you know what to expect.
However the actual print time is more than double this. They swear its as they say blah blah, but I have video evidence. I can only presume that they either are liars or the machine I received is faulty. Either way, I havent been provided with the machine specs I ordered.
After much back and forth with them, they agree to take the printer back. They wanted to deduct £500 from my refund, which I was obviously not willing to do as the printer is not as advertised.
They eventually agree to a full refund.
I follow instructions on how to return the item, they then send an email with multiple excuses on how the machine is damaged and only offer to refund £750 out of the £1700 I originally paid.
They are claiming extensive damage caused by ink (I already told them the ink could not be fully drained as the bottles are built into the machine). They are also claiming there are scratches etc. All nonsense as the machine went back exactly how it was received.
So instead of taking it up with the courier, as they should, they are trying to swindle me out of a grand.
I will get a full refund via my bank, Natwest are ruthless with this sort of thing. But I am warning you all now, STEER CLEAR!!!