Unbelievably rude customer service
Unbelievably rude customer service! I have never experienced anything like it!
My order arrived wrong. They shrunk the size of the artwork and removed the white out of the logo that was intended to be there. Called to explain this and double check if it was something of done wrong at my end. The lady just kept dismissing what I was saying and kept telling me to purchase the order again, which I’m not prepared to do if it’s going to be wrong and cost me more money.
Eventually she said she’d ask a colleague for some advice and then hung up on me!
I called back and she was so rude! Told me a manager was looking into it and would call me back later. So I reminded her that she could have just relayed that rather than hanging up the phone. Guess what, she hung up on me AGAIN!!!!
AVOID USING THIS COMPANY! There is many DTF companies out there and this one should be avoided at all costs!




